Basecamp vs Jell

Basecamp has 13729 reviews and a rating of 4.34 / 5 stars vs Jell which has 23 reviews and a rating of 4.48 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.34 / 5 (13729)
4.48 / 5 (23)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
September 29, 2022
August 4, 2022
Pros/Cons
  • Pros

  • The ease of use with this software is really nice, if your company is like ours, we have companies all over the country.
  • Outstanding performance, highly accessible, easy to use and the pricing is by far the best.
  • Cons

  • I am a multi-disciplinary designer myself, and despite trying (very hard) several times to use Basecamp, I just can't get past how ugly, unintuitive, and clunky the UI is.
  • I just found it boring that you can only view one person's task list at a time, if you have a project with multiple members, it makes it difficult.
  • Pros

  • If you are looking for a bot that is good at standup and retro, Jell is great. It is a really simple integration into Slack and works really well once you understand it.
  • We had everyone on the team using it each day. It was an excellent platform to ensure everyone understood what was accomplished, what the plan of the day was and what challenges were being faced.
  • Cons

  • There is also no way to adjust for a part-time position, i.e. a four day work week, so either every week you need to put in out of office or get reminder emails.
  • My only complaint is that the text fields are only one line high when typing even though they'll display multiple lines after being submitted.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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