--- title: "Bloomfire Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Bloomfire. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Bloomfire is a good fit for you!" source_url: "https://www.softwareadvice.com/remote-work/bloomfire-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Knowledge Management Software](https://www.softwareadvice.com/help-desk/knowledge-management-comparison/) / [Bloomfire](https://www.softwareadvice.com/remote-work/bloomfire-profile/) / Bloomfire Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/remote-work/bloomfire-profile/) Reviews [Alternatives](https://www.softwareadvice.com/remote-work/bloomfire-profile/alternatives/) # Bloomfire User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 266 ### Secondary ratings - Ease of use: 4.3/5 - Customer support: 4.4/5 - Value for money: 4.3/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 144 reviews (54%) - 4 stars: 96 reviews (36%) - 3 stars: 22 reviews (8%) - 2 stars: 4 reviews (2%) - 1 star: 0 reviews (0%) ### Most mentioned pros - I use it daily and appreciate the access to knowledge that it allows me to view and learn. - the platform enables quick access to the information you need with just a few clicks or searches, surpassing traditional web searches in speed and reliability. - Their team, features, functionalities and team support has greatly supported my work as a Community Leader on my team at company I work with. ### Most mentioned cons - Also, we are dying to have the Bulk Contribution feature. When we take on certain contracts, we have to upload 100s of documents one by one and it can be time consuming. - Instead it's several links, permission-specific and therefore overly complicated. - adding links and making informational articles can run into formatting is a challenges and sometime finding information can be difficult ## Bloomfire customer reviews Showing reviews 1-25 of 266 (page 1). ### Talla: The best online chat tool - Overall rating: 5/5 - Reviewer: Rachel Helm B. - Industry: Hospitality - Company size: 501-1000 employees - Product usage: 1-3 years · daily - Reviewed: September 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, the experience with this software is very good. It is too handy for the first connection despite the adversities with other users running different versions of the software. All our problems with connection and approaching our customers have been solved. Recommended product. Meetings are faster since we do it remotely. We can share the same ID and be many users in the same room and we have saved a lot of time when contacting each one. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros This software is very applicative and very easy to use, its control panel is one of the most complete there is right now arguing that it has fast and complete synchronization and a great compatibility with many devices including computer and cell phones. The installation is totally fast and reliable and its security system is complete. #### Cons If you do not have the basic knowledge of this software its use tends to become a bit confusing. When recovering passwords in case of forgetting them, you may experience many problems since the platform needs to fix that part. Finally, in order to have compatibility with several users at the same time, it is necessary to have the most updated version of the software. --- ### Great way to socialized sales content and news - Overall rating: 5/5 - Reviewer: Carlos A. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: 3-5 years · daily - Reviewed: December 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It allowed us to have a searchable content repository of sales collateral and training as well as an announcement board for news and market research. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The "timeline view" for latest content and news. It allows sales to have a quick refresh of the latest developments in the business. #### Cons The search engine could use some optimization and has no easy tools to build product taxonomies which limits a bit its adoption as a sales enablement tool --- ### Information collaboration super highway - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Individual & Family Services - Company size: 51-200 employees - Product usage: a free trial · weekly - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I think this software has given us a new outlook on our job. We have the ability to ask for help when we need it. And sometimes we're in our an entity that's unknown to us and collaborating with your fellow employees helps a lot. Because there's always someone that's older and wiser and knows a lot more than I do. Those are the people I love to learn from. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I love the fact that you can share your documentary research with people inside the organization. You can collaborate together working on new goals and outcomes for your clients or you can take away something that was unnecessary and we can all share information in case you know someone wasn't aware. I mean it's kind of like a support system in a way. #### Cons Honestly I don't think there are any cons about this software. You know it's not like anybody's criticizing you everything is constructive everything's more positive we're working together more. It's made problem solving a lot easier. --- ### Talla Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Insurance - Company size: 5001-10000 employees - Product usage: 3-5 years · daily - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Talla has saved us money. It's allowed our support specialists to get out of the business of copy/paste the same answers to agents day in and day out. It also has enabled my agents to get immediate help instead of waiting. The amount this product has saved us is immense. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I personally don't care about the software. Software comes, software goes, and software gets upgraded. Most companies do this. Talla is special because the level of involvement of [SENSITIVE CONTENT], our go-to guy with any issues and improvements. Without [SENSITIVE CONTENT], we may have never made this out of trial. #### Cons Bugs. All software has them. I don't even think this is a "con" but reality is that stuff has broken or not worked. It's always resolved quickly though. --- ### Talla review - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Insurance - Company size: 1001-5000 employees - Product usage: 1-3 years · daily - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been good so far for the most part however being able to track work flows, more line of site and more tutorials or "How to " videos/documentation on pulling reports, regular cadence for reports would be nice. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Functionality: 2/5 #### Pros Agents and Supervisors can quickly retrieve answers if they're built in. #### Cons The inability to copy paste from outside documents and formatting issues that exists, copy pasting images, basic computer functions do not work (Ctrl C , Ctrl V, Ctrl X ) etc. Versioning did not exists for audits - recently fixed i believe --- ### Recent Updates Diminish Value of Product Usability - Overall rating: 2/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered The initial experience was extremely positive, the recent updates significantly reduce the usefulness of the product specifically where tables and embedded documents are concerned. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 2/5 #### Pros We use the system as a knowledge base to inform our ongoing software implementations and keep our Support team up to speed on current functionality. I love that articles/posts are really easy to create and categorize. The search functionality works well which makes finding information very easy. #### Cons The product allows you to embed documents and create tables into posts. Unfortunately, a recent update to the user interface reduces the size of the article to about 1/3 the width of a monitor. As a result, tables and embedded documents are extremely difficult to read as the formatting is severely impacted. I am not sure how to post screenshots. I have escalated to our site administrator who was informed by Bloomfire support that there is no way to revert the settings. Given that we use the system as a knowledge base, we use tables extensively to summarize information for quick and simple digestion. We also regularly embed word documents, PDFs, and Excel files. The new layout/format makes those embedded documents unreadable without extensive zooming or direct downloading of the articles. Prior to this change, the product met our needs and was highly functional. That is no longer the case. #### Vendor response We're sorry to hear that the new format and layout changes have impacted your ability to read tables and embedded documents. Our Client Success team has reached out and would love to work with you to find a solution to this readability issue. We want Bloomfire to continue being as useful to your company as it was when you first started using it. Replied June 2019 --- ### Elegant tool with the exact features for knowledge management - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: less than 1 year · daily - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I'm very satisfied with Talla. It does exactly what it's supposed to do. Also, the customer service has been phenomenal: they listen to you and really care about your success, and often will go extra miles to get resolutions. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Talla is lean and elegant - its features for knowledge management are exactly what we need without all the extra things that may be included in other similar tools and you may never need. It keeps knowledge available for our teams at fingertips that's searchable via various means - browser plugin, Chatbot, Slack, etc. And it helps share knowledge with external teams such as augmented workforce that does not have access to documentation inside the company firewall. #### Cons The text authoring tool is not robust enough - text formatting, table handling, and other rich text support are limited. --- ### Great tool to company-wide information! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our company shares lots of information across several platforms. Bloomfire has helped my company centralize important documents in one place so that it's easy for all employees to look for what they need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is user friendly, very simple to use and makes looking for information so fun and easy! I really like the Q&A section as well as the fact that you can follow specific teams / posts for future reference. My company uses both Dropbox and Bloomfire. Bloomfire is definitely the way to go! #### Cons I'd like to be able to share certain documents with specific teams and I'm not sure it is a feature at the moment. --- ### A clean, easy-to-use knowledge management system with strong AI - Overall rating: 5/5 - Reviewer: Rina K. - Industry: Consumer Goods - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Previous to Talla, we were using our CRM's built-in knowledge management system. It was difficult to administer and even more difficult for our agents to navigate. This led our contact centers to develop and circulate their own knowledge documents, which certainly caused a lot of issues stemming from general misinformation. Having Talla has helped us to bring our globally dispersed contact centers together with more information (and more accurate information) regardless of their location or function, which in turn has helped us get necessary info to our customers faster and with more accuracy. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros One of the features that our agents get the most value out of (and is a huge time-saver) is the plug-in. As we are always looking to cut down on the number of tabs, windows, and platforms that agents must toggle between when speaking with a customer, the plugin overlay has made a huge difference in agent KB use and sentiment. On the admin end, I like the simplicity of it. I was purposefully looking for a software that wasn't trying to do too many things, especially things that I didn't need or would distract our agents - I wanted was a knowledge mangement system that focused on being a knowledge management system. And as a lean team, it was crucial that I was able to leverage technology to my advantage, so the AI component has been really helpful in maximizing the limited time I'm able to put into the platform. #### Cons The text editor can sometimes be a bit finicky, and the table creation and image insertion tools could be improved. --- ### A decent knowledge management platform - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Research - Company size: 51-200 employees - Product usage: 1-3 years · weekly - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Functionality: 4/5 #### Pros The engagement part of it, with tracking/following separate contributors/topics/series. I also like the overall layout of the lessons you can customize. #### Cons Organizing the lessons doesn`t always go as planned - lots of times tags that are supposed to be in a series or topic end up somewhere else... --- ### Talla - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Insurance - Company size: 1001-5000 employees - Product usage: 1-3 years · daily - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Talla has been able to step in and bridge the gap between agents and support. Talla can be there and give answers even when other staff is busy helping others. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that the artificial intellegence is set up so it is easy to teach users how to train your system to make it smarter and respond with the correct response. The more you use it, the better it becomes #### Cons The formatting when creating data makes it almost impossible to cut and paste information. Getting this fixed would be a big step forward. --- ### We use Bloomfire as a company intranet, it is easy to use and has great search functionality. - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This software helped us get company info in one place and easily searchable. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The search functionality is what makes this software most valuable. While it gives you the ability to organize material in many different ways, the ability to do a keyword search and find what you are looking for quickly is key. #### Cons My least favorite thing about this software is the text editing capabilities. You are really limited format-wise when you are trying to create posts. --- ### Using Talla Daily - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Financial Services - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The Talla team has been so helpful during our implementation and on going support. Talla has allowed us to have one centralized location for procedures and that is something that we struggled with in the past. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How easy it is for our front line staff to find the answer they need in a procedure. #### Cons It is a bit clucky to add an image into a page. --- ### A decent tool for Knowledge base - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: 3-5 years · weekly - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall the experience with Bloomfire has been a positive one. The centralized knowledge base has proven useful and the benefits exceed any of the drawbacks we have seen by a wide margin. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros We utilize Bloomfire as a company knowledge base and it gives all employees the ability to contribute which is of great benefit. Community features such as likes and comments are a nice touch and give folks the ability to engage. #### Cons For the most part, it does what any tool of this kind should. One of the biggest complaints we have is about indexing and navigation that can seem a bit cluncky at times. --- ### Best A.I. based management - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Consumer Goods - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros Since this is an A.I. based platform, it, in a true sense, helps us to respond to agents inquiries faster and thus increasing productivity in our organization. What I liked the most is that we could add a humane touch 24/7 and could automate answers to customers questions. Everything at Talla is available at our fingertips. And the more you use Talla the better it gets. #### Cons There are formatting issues when copy-pasting from other documents. Also, I couldn't find any option to permanently remove the user from the --- ### Bloomfire is the answer!!! - Overall rating: 5/5 - Reviewer: Alexis R. - Industry: Telecommunications - Company size: 501-1000 employees - Product usage: less than 1 year · weekly - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Bloomfire is so amazing because its such a great product to have! Its literally the main source of knowledge for just about any question you could come up with for my company! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Bloomfire is great for obtaining all the knowledge your company needs to know! It is such a huge help to keep everyone informed and up to date on all product information!! #### Cons I wish bloomfire had a better filtering process. Sometimes the way you ask it a question, hinders you from finding the answer. --- ### AI Backed Information Workflow Tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Consumer Electronics - Company size: 10000+ employees - Product usage: less than 1 year · monthly - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I like Talla because it is easy to use. I like how it uses natural language processing to allow messaging bots to understand and respond intelligently to commands. Talla can be used for a variety of purposes, ranging from customer service to employee training. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Talla is a great chatbot platform to enable the business processes in organizations. It allows you to manage information workflows within messaging systems. This makes it easy to use and allows you to deliver intelligence to your employees. #### Cons It has long learning curve, documentation and user guides may be used more effective. --- ### Information Sharing - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Financial Services - Company size: 1001-5000 employees - Product usage: less than 1 year · weekly - Reviewed: July 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It is a great repository for company information. It saves time from trying to track down the person who would know the answer to your question. #### Cons The icons used for liking a post are too familiar and somewhat inappropriate for a business setting. Instead of a heart maybe use a checkmark to like or hands clapping to congratulate. --- ### Software worth trying! - Overall rating: 5/5 - Reviewer: Alex H. - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: a free trial · monthly - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros You have a free trial to try it out, it is easy to use and has a considerable amount of different features for automation. #### Cons More APIs support would make the software more popular. --- ### Bloomfire is great and interactive - Overall rating: 5/5 - Reviewer: Becca T. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very simple to use and react to colleagues posts. #### Cons We did have an issue with our community login which was unfortunate and took a few days to get back up. #### Vendor response Thank you for your review, Becca! We're glad that you've found Bloomfire easy to use and that it's helping you engage with colleague's content. Replied July 2019 --- ### Great ease in accessing important work media - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 10000+ employees - Product usage: 1-3 years · daily - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, when I can’t find someone to answer a question for me, I can refer to Bloomfire. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that articles relating to policy changes and event announcements are easily accessible and available through one platform. Many questions my colleagues have can be answered by referring to Bloomfire app. #### Cons I would like the articles to be in sections, i.e., events, policy, etc. --- ### The way a knowledge base should be - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 201-500 employees - Product usage: 3-5 years · weekly - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As one of Bloomfire's early customers we saw a lot of potential with this platform. I was in charge of conducting a report comparing some of the available products to satisfy our need for a customer-facing knowledge base. It had to be relevant, easy to use, and fast. We had a lot of undocumented information that our customers needed with no way to provide it. Some of our most important criteria included having an API and SSO (we were going to have our users log in from our customer portal site), an easy editor, fast and powerful search, user management, reporting, and so on. Bloomfire came out on top. Fast forward a few months into using it and we were well on our way generating content, marketing the tool, and getting comfortable with the platform. I was probably the main contributor to a lot of the content, so the almost daily use of the tool caused me to find areas of improvement. I worked a bit with the Bloomfire development team with a list and I'm happy to say that today, nearly every one of my suggestions have been implemented in some way. This demonstrates the company's willingness and capabilities to adapt to their customer's needs. Their team has always been helpful and communicative and would love to see continual improvements in the future. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Clean, easy to user interface. Enough features to still be powerful and handle lots of information, posts, questions, and media. #### Cons At some point the cost model drastically changed from unlimited to number of users and for our company, the cost was prohibitive from expanding or growing. For other platforms that are not just a standalone knowledge base, but instead include one as a part of their services there is much more value for similar features. #### Vendor response Hi Paul, Thank you for taking the time to leave such a thoughtful review to your experience with Bloomfire. We are glad that you have enjoyed your overall experience with Bloomfire and would love to help your company continue your success with knowledge sharing and job efficiency. We take all feedback very seriously here at Bloomfire and take all things into consideration. Again, thank you for your feedback and hopefully we will talk with you soon! Replied January 2017 --- ### Looking for a knowledge management system? Be sure to check out Bloomfire! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Insurance - Company size: 501-1000 employees - Product usage: 1-3 years · daily - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very intuitive and easy to use. Searchability was key for our company and it certainly delivers on that! Our customer success manager goes out of her way to ensure her clients have the information and tools they need to ensure a positive experience, from implementation to deploying and leveraging new features. #### Cons The content update process seemed a little cumbersome at first but I think that has improved over time. In general, there's nothing about the platform that I don't like. --- ### My experience with Bloomfire - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Facilities Services - Company size: 1001-5000 employees - Product usage: 3-5 years · daily - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. very satisfied, don't know what I would do with out it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Easy to find information and procedures. Has step on solving problems #### Cons More recent and current updates on older posts --- ### Bloomfire ROCKS! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: September 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My school uses it as a central location for locating documents throughout the network. I mainly use it as a go to for all of my classes #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ease of use, the design is organized well and works well with managing several databases and file information #### Cons There aren't many features I dis like about Bloomfire ---