Ratings & Reviews

Overall Rating

4.63 / 5 (126)

4.72 / 5 (137)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

June 2, 2020

May 17, 2020

Pros/Cons

  • Pros

  • We're able to implement this software within minutes and it just works. The design is very intuitive for us as a team.

  • I love the ease of use for the dashboard that allows me to keep track of my number of daily calls. This makes it easier to fill out my end of day reports for my supervisors.

  • Cons

  • small outages, but not often, it was probably caused by the Internet

  • We started to use CloudTalk more than 2 years ago, back then it was quite basic product with lots of features missing. But they managed to grow and add a lot of stuff and fix most of the issues.

  • Pros

  • It is easy to learn and quite intuitive. I like it how you can set emoji and covers for each page, this makes them rememberable. I also liked the whole block system and the markdown support.

  • Love the endless customizations that you can do with this product! Create a template for literally anything and organize it however you like!

  • Cons

  • Unlike Evernote or MacOS notes, I cannot find a good way to integrate this with my workflow. It's well designed but it seems to be too broad to be used in any fixed way.

  • The mobile apps are a little slow to load, but the vast functionality of the app outweighs any small drawback.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots