Ratings & Reviews

Overall Rating

4.63 / 5 (126)

4.55 / 5 (1,129)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

June 2, 2020

May 29, 2020

Pros/Cons

  • Pros

  • We're able to implement this software within minutes and it just works. The design is very intuitive for us as a team.

  • I love the ease of use for the dashboard that allows me to keep track of my number of daily calls. This makes it easier to fill out my end of day reports for my supervisors.

  • Cons

  • small outages, but not often, it was probably caused by the Internet

  • We started to use CloudTalk more than 2 years ago, back then it was quite basic product with lots of features missing. But they managed to grow and add a lot of stuff and fix most of the issues.

  • Pros

  • It makes it extremely to organize all of your tasks. You can organize it in detail or just leave rough tasks. It works amazing and I use it for all of my tasks, I love it!

  • LOVE this app. Love how it syncs on all my devices and makes my life easier when assigning tasks to my team. I'm a small business and wouldn't use anything else.

  • Cons

  • It is good for administrative/ management roles, but it ia not a tool for project management.

  • The app works very well. The chrome extension does not work as well. Sometimes it keeps logging me out.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots