I love the ease of connecting to other offices to see if they have appointment availability. I love that I can even do it on vacation.

I really like the ease of use and the ability to integrate with other products in our inhouse customer support solution.

Overall, ConnectWise has been a lifesaver for myself and the other remote employees who require access to local computer resources or who operate as I.T. members.

Fast to login, fast to connect, many built in features and sorting options, it is just super awesome.

Overall, a great product that has helped increase revenue, improve tracking, and help fill in the time gaps for scheduling.

It's integration with zendesk and other applications makes it a great solution for our company.

The worst part, which is minor is the amount of customisation and branding.

However the fact that a large portion of my machines have lost connection and had to be manually reinstalled was very frustrating and ultimately is why we left that platform for RD.

In the ScreenConnect days the tool was just as good and it was impressive to see how smoothly this tool was brought into the fold.

Ease of use of the product and Price was very affordable.

Overall I’m very happy with the product and use it daily. Customers love that we can resolve their issues easily from almost anywhere.

We love the price, the quality, the speed, the access, ability to share control with our customers and the amazing 24/7 Support.

The ease and speed of connection for my Service Desk to access any computer, on or off my network. The price-point comparatively to our old Bomgar setup.

The ease of use and ability to connect remotely is a feature that we love here at NL.

While using the ConnectWise Control, the connection seem to drop quite often which can interrupt the work being done on the device.

Excellent Experience, it saved us a lots of hassle with other remote desktops solutions, saved us lots of money as it was provided to us within our RMM solution.

My overall experience has been good, there is lots of features, like screen recording to password management that saves me a lot of time and has been reliable to use.

Instead of free or limited remote software, it is cost effective and reliable. I can add as many endpoints as I need.

My guys love the way the product connects to users easily. The software  Integrates well with all of our other products.

The product is very good on it's own but the integration is offers with Connectwise Automate and Connectwise  Manage  make it a perfect fit.

ConnectWise is easy to use  and has a very friendly web interface. Great long term cost effective solution.

Very user friendly, easy to upload tools to the toolbox so all support staff can have access to them.

The ease of use and the ability to quickly log in to a customers computer and help them with any issues they may be having.

Sometimes i accidentally X out of the screen, I click out of the wrong window.

After months of frustration with a boggy product and horrible customer support we are moving out.

Client viewer application update not working or stop with error. Need to uninstall first and then install the new version.

We have had great feedback from the team on the integration and usability.

This is a great for our non-MSA customers. I like the product better than GotoAssist/GotoMeeting and webex.

The ease of use, especially when supporting someone I have never supported before.

We migrated from TeamViewer and one of the best business decisions we have made as a young growing company. We are very happy with the product.

Price is reasonable, great storage options, love the ease of use with office365.

ConnectWise's GUI is the best I've seen for a remote management tool. Absolutely love the ease of use.

My overall experience with Connectwise Control was excellent. I really loved how easy the program makes assisting users remotely, which in today's time is a big big thing.

Lots of nice add-ons and features from the community. Quality of the connection to devices is solid with a good network connection.

The default color theme is red, which is annoying to me. That's the worst thing I can say about the software.

Fantastic product, I have used a few different remote client software's in the past & ConnectWise has been our favourite.

Ltd is my first official start up business and to be associated with Zoho for regular emails, campaigns and even meetings has been very easy. It is very easy to use and customer support is superb.

Users can figure it out pretty quickly, and Zoho makes it easy to invite people. They have great support, and a full ecosystem of other tools.

One of the best meeting & webinar solution in terms of quality and pricing. It has got a robust screen functionality and excellent video and audio quality.

Mute function stuck a couple of times. Had to log out and back in.

Using Zoho has been easy, as the learning curve is very flat and most users get it intuitively. My most liked feature would be its ease of use.

I do not have to worry if my clients need admin privileges to attend my meeting or webinar. The security allows the host to lock meetings and remove unwanted guests.

I could ask for more features but not at the risk of losing the simplicity.

We like Zoho Meeting because it integrates with Zoho CRM, making it easy to invite our Leads and Contacts to meetings and stores the invitation in Zoho CRM, which makes it very convenient.

Missing a few features that we rarely used from Zoom or Go to Meeting.

Missing Virtual background, Missing Multiple video presenters along with display of their name and time zone in their video.

What i miss, but probalbly just not see, is a virtual background option.

Liked the ease of use and the responsive customer service.

I like how intuitive and easy to use this solution is. Its also good in terms of privacy and security.

Customer service has always been amazing, so polite and actually helpful. They will stay with you until you're completely set up.

We use Zoho Meeting for internal meetings and it works well. We are very happy with Zoho Customer Service.

The quality of the video and sound is very good. Direct internet link for users is very useful.

It is a pity that there is no possibility to divide people into groups during the meeting, eg breakout rooms in zoom.

Ease of use and integration to Zoho CRM, which means you can meet with clients / prospects and log the meeting as an activity.

Too tight of an integration with other zoho products; have had moments where users accidentally enrolled into other systems by accident.

Easy to setup and invite guests, manage the conference, it also many useful functions like conference recording that you can review later for reference.

Integration with Zoho CRM is seamless. Reminders for both the host and the attendees is a great feature.

It is very quick to learn and the features are very useful. The tool is very intuitive, like many Zoho tools, so far we are very happy with it.

I highly recommend it to all companies looking for a great platform for business communications.

Its customer service is top notch. Additionally, its UI offers a seamless experience.

If you want to organize webinar, Zoho meeting is cost effective and user friendly tool.

US Dollar

ConnectWise ScreenConnect (formerly ConnectWise Control) is a cloud-based operations management solution that allows technicians to perform remote support, gain remote access and run remote meetings. It acts as a meeting point for technicians and customers, enabling them to receive solutions without phone or chat sessions.


The solution's remote support allows users to remotely view and control devices, servers or workstations. Users can create and manage sessions from a customizable and brandable centralized control panel.


With ConnectWise ScreenConnect's remote access, users can gain access to and control unattended servers or computers. This model helps users install and upgrade customer computers without requiring manually enabled connections.


ConnectWise ScreenConnect's remote meeting and presentation feature allows users to share their screen with one or more individuals. Users can collaborate with team members, provide project updates, conduct training sessions and make presentations. ConnectWise ScreenConnect allows the presenter to share their screen with the audience. It offers a mobile application for iOS and Android devices.


ConnectWise ScreenConnect is available on an annual subscription basis that includes support via phone.



LongDescription

File Management

Support Ticket Management

Surveys & Feedback

User Management

Meeting Management

Customizable Reports

Access Controls/Permissions

Session Recording

Video Chat

Remote Printing

SSL Security

Projections

Communication Management

Screen Recording

Collaboration Tools

Presentation Streaming

Data Import/Export

File Transfer

Self Service Portal

Remote Monitoring & Management

Recording

Help Desk Management

Screen Sharing

Mobile Access

Unattended Access

Compliance Management

Discussions/Forums

Two-Factor Authentication

Diagnostic Tools

Multi-Channel Communication

Queue Management

Role-Based Permissions

Email Reminders

Internal Meetings

Email Management

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Attendee Management

Real-Time Chat

Chat/Messaging

Diagnostics Tools

Desktop Virtualization

Audit Management

Alerts/Escalation

Customizable Branding

Reporting/Analytics

Monitoring

Troubleshooting

Remote Access/Control

Video Conferencing

Multiple Monitor Access

Remote Support

Session Transfer

Third-Party Integrations

Task Management

Live Chat

Search/Filter

ConnectWise ScreenConnect offers a free trial for new users, after which the software is available across three pricing tiers on monthly and annual subscriptions as follows:
One: $29 per month (billed monthly), $24 per month (billed annually)
Standard: $49 per month (billed monthly), $39 per month (billed annually)
Premium: $59 per month (billed monthly), $49 per month (billed annually)
Plans with unattended access agents start from $38 per month (billed monthly) and $30 per month (billed annually) for 25 agents.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ConnectWise ScreenConnect

In Person

Live Online

Documentation

Videos

Zoho Meeting is an online video conferencing solution suitable for single users as well as small to large-sized organizations. The solution can be used to host product launches, sales presentations, webinars, user education and online meetings.

Zoho Meeting allows users to instantly create secure online meetings with remote audiences using any computer operating system or any browser. Due to its browser-based technology, users don’t have to download any software or perform any installation to join the meeting. It is compatible with any browser and operating system.

Zoho Meeting enables the audience to join the online meeting directly from users’ websites using an embedded meeting widget. Users can also create audio conferencing through online voice calls from the computer or toll-based conference calls from the phone.

Zoho meeting allows users to send meeting invitation in 19 languages and schedule meetings based on audience timezone settings.

Engagement Tracking

Online Voice Transmission

Two-Way Audio & Video

Call Recording

Registration Management

Scheduling

Brand Management

Survey/Poll Management

Audio Capture

Raise Hand

Event Scheduling

Host Controls

Multi hosts

Call Conferencing

Real-time Broadcasting

Reminders

Event Management

Virtual Classroom

Customizable Templates

Time Zone Tracking

Two Way Audio & Video

Electronic Hand Raising

Video Call Recording

Conferencing

Polls/Voting

Q&A Management

Social Promotion

For Small Businesses

Email Marketing

Screen Capture

Online Registration

Live Streaming

Activity Tracking

Agenda Management

Private Chat

HD Audio/Video

Video Support

Virtual Backgrounds

Video Layouts/Views

Commenting/Notes

Meeting Notes

Document Storage

Interactive Content

Template Management

Audio Calls

Meeting Room Booking

Document Management

Lock Meetings

Whiteboard

Automatic Transcription

Microsoft Outlook Integration

Lead Capture

Interactive Whiteboard

Attendance Management

Attendance Tracking

Promotions Management

Content Management

Social Media Integration

Forms Management

Free version: 100 participants with limited features.

Free Trial (14-days): Fully functional with all features of professional edition.
Subscription is based on number of participants/attendees per session and number hosts/organizers.

-> Online Meeting Standard plan starts at $1/month/host for 10 participants:  

 Meeting-10 Participants - $1/month/host

 Meeting-25 Participants - $4/month/host

 Meeting-50 Participants - $5/month/host

 Meeting-100 Participants - $7/month/host

 Meeting-150 Participants - $8/month/host

 Meeting-200 Participants - $10/month/host

 Meeting-250 Participants - $10/month/host

-> Online Meeting Professional plan starts at $3/month/host for 10 participants:  

 Meeting-10 Participants - $3/month/host

 Meeting-25 Participants - $6/month/host

 Meeting-50 Participants - $9/month/host

 Meeting-100 Participants - $12/month/host

 Meeting-150 Participants - $14/month/host

 Meeting-200 Participants - $16/month/host

 Meeting-250 Participants - $18/month/host

-> Online Webinar Standard plan starts at $8/month/host for 10 participants:  

 Meeting-10 Participants - $8/month/host

 Meeting-25 Participants - $17/month/host

 Meeting-50 Participants - $21/month/host

 Meeting-100 Participants - $24/month/host

 Meeting-150 Participants - $46/month/host

 Meeting- 200 Participants - $89/month/host

 Meeting- 250 Participants - $180/month/host

-> Webinar Professional plan starts at $16/month/organizer for 25 attendees"

 Webinar-25 Attendees - $19/month/organizer

 Webinar-50 Attendees - $29/month/organizer

 Webinar-100 Attendees - $39/month/organizer

 Webinar-250 Attendees - $79/month/organizer

 Webinar-500Attendees - $125/month/organizer

 Webinar-1000Attendees - $200/month/organizer

 Webinar-3000Attendees - $300/month/organizer




ConnectWise ScreenConnect vs Zoho Meeting

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