About monday.com

monday.com, an award-winning project management tool, helps teams plan together efficiently and execute project...


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Supported Operating System(s):

Web browser (OS agnostic)

2,211 Reviews of monday.com

Average User Ratings

Overall

4.63 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(1,512)

1,512

4 stars

(612)

612

3 stars

(67)

67

2 stars

(12)

12

1 stars

(8)

8

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 2211 results

November 2019

Ralph from HYTORC

Verified Reviewer

Company Size: 51-200 employees

Industry: Mechanical or Industrial Engineering

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

5.0

November 2019

Project management and organization for the rest of us.

We have tried MANY project management platforms and for us to select monday.com says a lot about the product. We have a varied group of individuals within our marketing department using this tools to coordinate everything from our detailed printing requests, web and online projects to translation flow (very difficult to manage due to the many contributors involved in this process.) Monday.com makes all of this convenient and easy to follow.

Pros

Its incredibly easy to create a work flow or "Board", add participants and follow the progress of many tasks with ease. We can attach any supporting files or materials needed to each post and tag a specific user. Email and desktop notifications alert you on any activity and there is a web based site you can go to or the even better desktop and mobile app versions.

Cons

One of the few cons i can think of is the absence of a "repeating or scheduled task". I know there are ways around this but it seems like something that should be native to it.

Reasons for Choosing monday.com

Pricing and features.

Reasons for Switching to monday.com

I believe it was mostly a pricing issue at the time but once we used monday we liked it better.

January 2021

Caitlin from Rent a Bike Cozumel

Company Size: 2-10 employees

Industry: Leisure, Travel & Tourism

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

January 2021

Helpful for making sure potential customers don't fall in the cracks

Helpful for keeping track of customers at all stages of a sale; helpful for tracking follow up emails so that I can maintain engagement with customers even after their purchase. Easy to use, visually pleasing, and with tons of customization tools that I haven't yet fully explored so I'd recommend checking out tutorials or watching demos in order to get the most out of it.

Pros

I use Monday to keep track of potential and current customers at all stages of the sales process. Sometimes someone emails me with a query and I respond but I don't hear back from them. By putting the customer's information in Monday I can make a note to check in with them again later; I can keep track of how many times I've followed up with them, and it's resulted in quite a few people becoming customers who might have otherwise fallen through the cracks between I am busy and have a lot on my mind. It's also helped me identify quite a few people who never saw my correspondence because my emails got filtered as spam, which was super helpful and resulted in sales when, without this tool, I might have assumed the person simply wasn't interested in what I'm selling. I've also used this tool once someone becomes a customer to track my correspondence with them throughout the process and to make sure I follow up with them afterwards. Finally, it features a ton of integrations with other apps.

Cons

I think there is a lot this tool has to offer that I haven't yet fully explored. When I play around with it I've discovered great templates and features but sometimes I just don't have the time to explore all those options. Though the format is not very daunting I would definitely recommend taking the time to sign up for some online trainings or demos, or to use the tutorials they have that show different ways this tool can be customized.

Reasons for Choosing monday.com

I like both but I think Monday offered more flexibility in making this tool work for our particular business and also integrated well with some other apps that we use like Slack.

October 2017

Stuart from Fathom Systems Ltd.

Verified Reviewer

Company Size: 11-50 employees

Industry: Oil & Energy

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

October 2017

Life changing enabler of productivity for all sizes of team

Already covered in previous question in part. Not needing to remember things Empowering team to tackle tasks in an order which suits them within the bounds set. Improvement in productivity and customer response.

Pros

Visual, its very easy to visualise tasks and see what you and your team have on by ways of workload. Initiative, although it has many features, all are logically positioned within the webpage so you never find yourself being lost in menus. Customisable, the boards are completely yours to design, own and use. Changes can happen instantly and hassle free meaning things can adapt to the needs of the team. Support, when ever required, support has been readily avaliable and responsive. Bugs, although rare, have also been resolved quickly. No subtasks, so many say sub tasks are a con, but sub tasks really cause issues and it's how to lose things, so a flat task structure hugely improves clarity. Live system, updates and task status update instantly for all users in real time. No "who has the task spreadsheet open?" anymore. General, this is a "to do list" which is Initiative and interactive which once properly implimented for your team will revolutionise work flow.

Cons

Speed, as use increases and boards become larger, the interface is significantly slower. Promised improvements in speed have yet to be seen. Bulk updates, there are bulk update features for tasks however these are unavailable for all column types Large boards, large boards are hard to mannage due to speed and bulk update/automatic date fields etc. Bulk import, importing from excel recently avaliable is good but limited

September 2020

Jeff from SalesPad

Verified Reviewer

Company Size: 51-200 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Best Project Mgmt Software I've Ever Used

I've been using Monday.com for a few years (at the time of this review) for a number of personal projects, more importantly in my career to manage tickets and many different kinds of projects for my IT Department and for software and hardware implementations.

Pros

Monday.com is absolutely amazing! It's extremely intuitive and simple to get up and get using! The different ways that you can setup your Project Boards make it extremely flexible and powerful. I've used other Project Management Software programs, and there isn't anything out there that compares. There are a lot of options for add-on's as well, and more are added monthly. Their how-to videos and great online documentation/help make it simple to get the most from Monday.com. Being able to set the combination of statuses and priorities help you stay focused and the collaboration functionality of the software is also intuitive and powerful. This makes completing projects both fun and productive!

Cons

The software is expensive...particularly compared to competing projects, but don't let this scare you away. Once you get through the free trial period, it will be apparent that it's worth the extra money to use something that's so simple yet powerful and flexible.

Reasons for Choosing monday.com

Monday.com is simply more visual in the way it manages projects, more flexible in it's setup, and has far more features that the competing products.

Reasons for Switching to monday.com

Monday.com is much more intuitive, much more visual, flexible, and has a far deeper feature set and better overall integration options.

December 2020

Kim from Mercantile Logistics & International Trade, Inc.

Verified Reviewer

Company Size: 2-10 employees

Industry: Outsourcing/Offshoring

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

I love Monday.com!

Where do I start? This software is very affordable, and really helps with small business management. I work in transportation and customs brokerage, and since we implemented Monday.com as our customer facing communication device, we have seen a huge reduction in confusion, less emails being lost, and more customer satisfaction.

Pros

Easy to use, easy to manage, easy to implement. Monday.com portal software has improved our communications with our customers, and is extremely intuitive. Support is there if you need it, and they are consistently improving the features. I highly recommend!

Cons

The only improvement I would suggest is that each time a member is mentioned, the task goes back to the inbox for review. For example, I use the inbox as a to-do list, but what I think is done may have more requirements. It would be nice if the follow ups showed back up on my inbox. It would also be nice to have a payment feature, but I think that may be a third party app we can include. I need to look into it.

Reasons for Choosing monday.com

Monday.com was much more responsive on sales and allowed us several weeks to test it out, free of charge. I immediately fell in love with how easy it was to manage and implement.

Reasons for Switching to monday.com

Accelo was way over complicated and quite obviously made for IT personnel, and was not as adaptable to international trade situations as I had hoped. Accelo also created a lot of anxiety amongst the staff, so the switch was necessary to support our activities.