About Demodesk

Demodesk is a cloud-based video conferencing software designed to help sales & customer success teams increase sales efficiency and customer engagement. There are no downloads or extensions - anyone can join the meeting instantly by just clicking the meeting link. Key features include co-browsing, meeting management, online booking, pre-built presentation flows, calendar and CRM integration.

Sales and customer success teams using Demodesk can record all meetings and store them in a unified database, which can be shared with staff members via unique URLs. Through dial-in and VoIP capabilities, users can conduct web conferencing with waiting lobbies and meeting rooms that can be customized according to company branding. Additionally, managers can set up tea...


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Supported Operating System(s):

Web browser (OS agnostic)

12 Reviews of Demodesk

Average User Ratings

Overall

4.75 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(9)

9

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 12 results

July 2019

Landice from Nettrons

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

July 2019

Next-gen Demo App

Pros

What I like most about Demodesk is the ability to have all meeting attendees work on the same screen without downloading anything. For us, it really increased potential customer's engagement/sense of participation, because now they can play with the software themselves instead of us showing them how it works, and they can try with a real use case instead of mock data we made.

Cons

The user interface could use some improvements especially in settings, but you can figure out how the core product (meeting page) works by yourself.

Response from Demodesk

Replied July 2020

Hi Landice, Thank you for sharing your thoughts about the product. Happy to hear that Demodesk helped you host more engaging meetings.

June 2019

Marco from Zengrowth

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Makes software demos a lot easier and interactive

Pros

- No downloads or lags in the software - Clean interface - Ability to record sessions - Interactive screen-sharing

Cons

- no chat functionality - no intercom integration

Reasons for Choosing Demodesk

- unique features - easy to use - high level of customer service

Response from Demodesk

Replied July 2020

Hi Marco, Chat functionality is now available for all participants. And the Intercom integration is on our roadmap. Thank you for sharing your opinion. We appreciate that.

August 2020

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

August 2020

A tool focussed on customer interaction

Pros

- Quite a difference (in a positive way) coming from pure screensharing tools: This is really focussed on customer interaction - Integrations with Salesforce and Hubspot - Automation of scheduling

Cons

- Setup took longer than expected for us - Not a cheap tool, investment should be considered if you have a sales team of 20

June 2020

Eric from Scene Not Herd zine

Company Size: 2-10 employees

Industry: Music

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2020

Easy To Use

Love collaborating with colleagues on art on the same screen. Proofreading with colleagues is made much easier as well.

Pros

This is great for having multiple people work off the same screen. It's also great that you don't have to download anything. The free trial has worked wonderfully.

Cons

There doesn't appear to be a chat function which is unfortunate.

Response from Demodesk

Replied July 2020

Hi Eric, Thank you for sharing your feedback. We are glad that Demodesk could help you avoid downloads and work together with other participants in the meeting. The chat function is fully available. We will be happy to assist you if you can't find it.

June 2019

Martin from Martin Wauligmann

Company Size: 1 employee

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Awesome for customer presentations

I have been using Demodesk to pitch proposals to potential customers for my web development business. I also use it to demonstrate progress in my projects and have sprint reviews with clients and partners. It helped me solve the issues I had with other popular screensharing tools that are not really aimed at client presentations.

Pros

Demodesk feels a lot more suitable for pitching a solution or demonstrating software functionality to clients than the usual screensharing tools. The major advantage for me is that it's cloud-based, i.e. I don't have to share my local screen with all my info visible and notifications popping up but always have a clean environment without distractions to show the customer. You can also arrange the presentation content beforehand. What I also really like is how easily I can share mouse control with my customers without them having to install any browser extensions.

Cons

So far there is nothing that I truly dislike about Demodesk. There are a couple of smaller features that could still be added though.

Response from Demodesk

Replied July 2020

Hi Martin, Thank you very much for taking the time and sharing your experience. We are very glad that you chose Demodesk for customer-facing meetings and found our functionality useful.