FlexiHub

RATING:

3.7

(6)
Overview

About FlexiHub

FlexiHub is a software as a service for redirecting all types of USB devices over the network and accessing remote USB devices over the Internet. It is a subdivision of Electronic Team, Inc. and has remained the flagship product since it was presented in 2014. FlexiHub is a convenient software service for individuals, small teams, and major organizations that supports all of the major connection protocols: - TCP/IP - UDP - RDP FlexiHub is a driverless solution—it does not require any device drivers installed on the local computer, i.e. the device type is detected automatically when connected to remote machines. FlexiHub is a cross-platform solution that is capable of connecting USB devices between different operating systems: - Windows 11 (and earlier); - Windows o...

FlexiHub Pricing

FlexiHub is distributed via a subscription-based model. There are 4 different grades of subscriptions: An annually billed Personal plan for individual users (starts at $14/month); A monthly-billed Team subscription for professional teams (starts at $12/month/user); A pay-as-you-go Business subscription customized to fit specific business needs (starts at $50/100 sessions*); A custom Enterprise subscription for enterprise-level projects (price available upon request). *1 session = 1 connection to a remote device.

Starting price: 

$159.99 per year

Free trial: 

Available

Free version: 

Not Available

FlexiHub device management
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FlexiHub Reviews

Overall Rating

3.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

3

Customer Support

3

Value for money

2

Functionality

3

Most Helpful Reviews for FlexiHub

6 Reviews

User Profile

RICARDO

Verified reviewer

Retail, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed June 2021

Affordable app and fulfilling my needs

Working perfectly, I got good feedback from customers regarding hardware blocking dougle.

PROS

we pay the Teams subscription and use the software for remote USB access and everything works fine.

CONS

We had some problems when we went to install the software to make the subscription and it has to improve the support service, it has to be faster.

Vendor Response

Thank you for the review!

Replied December 2023

User Profile

Hanna

Verified reviewer

Computer & Network Security, 2-10 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed May 2021

An affordable and simple app

I’ve put FH through the loop to see if it’ll work with the hardware lock dongle some of my clients use for all their office machines, so they could keep it plugged into the server at all times while whoever needs it connects it remotely via Wi-Fi. Worked fine and that was nice to see that their free demo was indeed free, no one even asked me for my CC number. Guess, now I’ll give a try to a Team subscription for a month or two.

PROS

Everything's working good, a free demo was indeed free (that's nice).

CONS

None, i can point at. For now, at least.

User Profile

Joseph L

Verified reviewer

Entertainment, 2-10 employees

Used less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed May 2020

Do not trust FlexiHub under any circumstances

My overall experience has been terrible. I canceled my account but was still charged. Customer service doesn't respond for days if it all. I had my support ticket closed without a response. I have not had this bad of an experience with a company in a very long time.

PROS

There are no pros I can currently say about FlexiHub.

CONS

Do not under any circumstances trust this company. I canceled my subscription, then was still charged afterward with no notice. When I saw the charge I immediately notified them of the error within an hour, before it finished processing. After not being able to reach them by phone, email, or social media for a week, they have refused to issue a refund. I can't explain how disappointed I am that any business would do this to someone, especially when everyone is strapped for cash during this coronavirus period. Shame on them! I didn't receive any correspondence from them for months after I canceled my account then suddenly received a charge on my credit card. No notice at all. You should not trust this company with your credit card information or business.

Andreas

Machinery, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

alll in all good stable!!! product

PROS

user solved problem, to control remote usb device

Reason for choosing FlexiHub

as far i can see, only tool for control remote usb devices

Vendor Response

Thanks for the review!

Replied December 2023

Anonymous

11-50 employees

Used weekly for less than 6 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Good app for my needs

PROS

We paid for Teams subscription and use the software for remote access to USB.

CONS

At the start we faced some problems while setting up the subscription and connections. But after that no issues appeared.

Vendor Response

Thanks!

Replied December 2023

Rick

Computer Software, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed June 2020

Looks good - doesnt work

Crap - no customer experience and very expesive.

PROS

Nothing - didnt work - installed ok - looks nice

CONS

Cost - so very expensive! Detected the drives but does not actually let you connect to them

Vendor Response

Hi, Thanks for your feedback. Please make sure to install the latest build from our official website that comes with a free evaluation demo. If you experience any issues with the software, our friendly tech support people are always there to help.

Replied March 2021

6 Reviews