Ratings & Reviews

Overall Rating

4.47 / 5 (133)

4.68 / 5 (911)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

April 28, 2020

June 1, 2020

Pros/Cons

  • Pros

  • It's very easy to use and has a lot of bells and whistles which is great. My favorite feature is the timesheet feature.

  • Very easy to use and intuitive time tracking software. Great reporting features. We use this to track time for 15 employees and never had a problem.

  • Cons

  • I had always thought their interface was a bit tired, and its funny how that can make you feel... but the new design is awesome

  • Can’t think of anything. Whenever there was an issue, they have listened to our suggests and continue to improve the product.

  • Pros

  • I love the functionality of this. It made my job as a chat customer service agent so much easier!

  • Excellent customization. Very flexible options.

  • Cons

  • Interface is a bit confusing when configuring, but the "day to day"-usage works great and easy to understand.

  • The interface could use some additional options with potentially a more modern style, but otherwise works very well.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots