Ratings & Reviews

Overall Rating

4.76 / 5 (19,477)

4.06 / 5 (178)

Ease-of-Use

4.5 / 5

3.5 / 5

Value for Money

4.5 / 5

3.5 / 5

Customer Support

4.5 / 5

3.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

May 29, 2020

March 3, 2020

Pros/Cons

  • Pros

  • I love that this program very organized and its ease of usage

  • Excellent to use this software. It is very friendly

  • Cons

  • It can be difficult to find what files are taking up your storage quota. The web UI is pretty but has been much slower in my daily use. It's improving but still laggy from time to time

  • I love it, nothing to add here. The app could be a little better organized

  • Pros

  • This is the most robust RMM out there, period. Their support is great and responsive. The depth of configuration and customization is unparalleled.

  • Tons of features. Price is where it needs to be. Has great capability.

  • Cons

  • The learning curve can be steep, and given that the tool is so robust, it can be overwhelming to lower level technicians. However, I think this is mitigated by the available training.

  • Functionality wise, I have no complaints. However, in terms of UX, it looks a little dated. Perhaps the interface navigation can be improved.

Pricing

Pricing Range

How it's priced

Google Drive users pay either a monthly or annual subscription fee for each user login. It is a cloud-based solution.

N/A

Contract Term

Google Drive requires no contract for cloud-based deployment.

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Upfront Costs

No upfront fees.

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Recurring Costs

Fees apply for additional storage.

N/A

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

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Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots

Support

Phone Support

24/7, toll-free support included in subscription fee.

N/A

Online Case Submission

Online case submission included in subscription fee.

N/A

Online Support Options

Help website, online community, and customer forum included in subscription fee.

N/A

Training

“Getting started” online catalogue and online training courses included in subscription fee.

N/A