Ratings & Reviews

Overall Rating

4.76 / 5 (19,498)

4.68 / 5 (911)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

June 1, 2020

June 1, 2020

Pros/Cons

  • Pros

  • Love the ability to keep all my files in the cloud and access them from any device, anywhere. Drive is very easy to use too.

  • I love that this program very organized and its ease of usage

  • Cons

  • It can be difficult to find what files are taking up your storage quota. The web UI is pretty but has been much slower in my daily use. It's improving but still laggy from time to time

  • I love it, nothing to add here. The app could be a little better organized

  • Pros

  • I love the functionality of this. It made my job as a chat customer service agent so much easier!

  • Excellent customization. Very flexible options.

  • Cons

  • Interface is a bit confusing when configuring, but the "day to day"-usage works great and easy to understand.

  • The interface could use some additional options with potentially a more modern style, but otherwise works very well.

Pricing

Pricing Range

How it's priced

Google Drive users pay either a monthly or annual subscription fee for each user login. It is a cloud-based solution.

N/A

Contract Term

Google Drive requires no contract for cloud-based deployment.

N/A

Upfront Costs

No upfront fees.

N/A

Recurring Costs

Fees apply for additional storage.

N/A

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots

Support

Phone Support

24/7, toll-free support included in subscription fee.

N/A

Online Case Submission

Online case submission included in subscription fee.

N/A

Online Support Options

Help website, online community, and customer forum included in subscription fee.

N/A

Training

“Getting started” online catalogue and online training courses included in subscription fee.

N/A