About GoToMeeting

GoToMeeting is video conferencing and collaboration software that can launch meetings from various locations such as email, Microsoft Office and instant-messaging tools. The solution is suitable for businesses of all sizes and can be deployed both in the cloud as well as on-premise.

GoToMeeting enables users to organize, invite and attend online meetings, presentations, trainings and video conference calls. Customers, colleagues and prospects can view any application on users’ PCs. It’s HDFaces video conferencing functionality can share up to six high-definition video feeds per session.

GoToMeeting provides features such as synchronous editing, project management, cooperative writing, minutes management, invitation management, two-way audi...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

7,276 Reviews of GoToMeeting

Average User Ratings

Overall

4.47 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(4,146)

4,146

4 stars

(2,493)

2,493

3 stars

(565)

565

2 stars

(53)

53

1 stars

(19)

19

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 7276 results

March 2020

Jorge from Hova IT

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2020

Good solution for online meetings and presentation

I have offices, customers, account managers, partners and even developers in severalc countries. With this solution I can keep meetings or presentations everywhere in the World where I have Internet connection. The sound can be by Internet or phone call, I can share my screen ot my webcam, and aldo I can save the meeting, to keep track of it.

Pros

I've tried other solutions and for me the best from this solution is how easy is to access to the conference for my customer. Just one click and they are inside the conference.

Cons

I would like to send invitations to my customers from the same interface instead than copy&paste the content of the access. It has plugins with main mail solutions like outlook and GMail, but sometimes because I am in a customer with firewall email rules that don't let me access to my server from outllok but only by webmail, I have to create the conference form one site copy&paste and send the invitations from my webmail.

Reasons for Choosing GoToMeeting

Because its easiness to connect to the conference

March 2020

Ruth from Walden Behavioral Care

Verified Reviewer

Company Size: 201-500 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

4.0

March 2020

Solid product but needs to address occasional audio issues

GoTo is very integral to my work since I oversee a number of software projects and I need to ensure the stakeholders and colleagues are roped in quickly to address issues that may arise. I enjoy the ease of use. I just hope they stabilize audio connectivity.

Pros

The ease of using GoTo Meeting is a major plus. Adding it in to my Microsoft Outlook helps to make scheduling calls is very easy and useful.

Cons

Occasionally, my audio goes in and out. Recently, I was talking and my audio dropped mid-sentence. It was frustrating because I had to use my phone to call in as a backup.

Reasons for Choosing GoToMeeting

I chose GoToMeeting because my director had been using it before I did. After he left, I did try to review other options but it's the case of old habits die hard and I didn't want to change out from something that I'm quite familiar with.

June 2020

Marco from OMPI N.A. S. DE R.L. DE C.V.

Company Size: 201-500 employees

Industry: Pharmaceuticals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

June 2020

The reference high performance conference system

Since we adopted GoToMeeting to manage web conferences with customers and external partners, we experimented a stable and reliable way to keep in contact, which has been especially proven during the last month of health contingency, with good performances and even with intense smart working usage of the platform over our organization. We recommend to go with a paid band guaranteed service, for professional purposes.

Pros

- High availability in terms of network resources consumed (optimized compression protocols) - Support elevated number of simultaneous users flawlessly - Pretty easy configuration and management panels

Cons

- Other platform are quickly gaining popularity thanks to better user interface and functionalities over web browsers - Not cheapest option among paid web conference systems

January 2020

Juan Pablo from Grupo Axento

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

January 2020

Great software for remote meetings, lacking some features you might find in competitors

This software works. The mobile apps run great and won't dissapoint. The addins to install on PC and Mac are lighweight and install very quickly and it still leads when connecting to different IT environments (we have never experienced having issues with a customer when using GoTo Meeting in their network), something that some remote meeting softwares haven't been able to achieve.

Pros

GoTo Meeting was our first selection when having remote meeting within our company untill last year (2019). It just works as expected, does not consume too many (computing and network) resources and works on most IT environments (incluiding our customer's). The addins install quick and easy and the sharing features are great. It usually has an admin that creates the meeting and the meeting needs to be started by the admin. Has all the basic features you would need to have a remote meeting (audio - video, screen sharing, inmersive chat, Q&A, participants list, some controls, etc) but it doesn't have had too many updates for some time and lacks some features we have found productive (whiteboard, for example).

Cons

The software works great. Nevertheless, we have found some features in other remote meeting software that could make it ideal: have anyone in your organization be able to have admin rights (create meetings, start meetings, change meeting configurations, etc) and some features that nowadays might be very useful (whiteboard, a note taking module to be able to take notes and share them when the meeting ends, more options to connect audio - to name a few).

March 2020

Zachary from LSS Holdings

Verified Reviewer

Company Size: 51-200 employees

Industry: Facilities Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

March 2020

Perfect for mid to large sized businesses

GotoMeeting has been the premier corporate web chat service for a long time. They have decent customer support and respond to you within a day or so. Not bad at all.

Pros

Gotomeeting does a great job hosting webinars and conference calls for large groups across multiple locations. Perfect for corporate meetings that involve multiple teams to get on the same page.

Cons

The web and video chat features are great. I also love how they integrate with scheduling tools like Scheduleonce and others for a smooth user experience.