All Hoppier Reviews
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Anonymous
11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
"Incredible Item and Benefit!"
We utilized Hoppier for a virtual national deals assembly. It was simple to set up, clients were upbeat to take part, and in common, it was a smooth preparation. It was moreover noteworthy that anybody that required additional direction or offer assistance was instantly gone to. One of the extra benefits of this item is we as it was had to bargain with one charge vs. various cost reports submitted for little sums.
PROSThe numerous employment for the benefits are possibly unending, so it has parcels in the event that adaptability when it comes to giving group individuals with engagement openings.
CONSThe capacity to cut down on regulatory complexity, dispensing with various cost reports, make this device an awesome choice.
Paola
Consumer Goods, 201-500 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Great Product and Service!
Hoppier is a seamless easy to set up and use tool. The most impressive feature is Hoppier’s excellent customer service. They will go over and above to ensure you have a great experience. The multiple uses for the benefits are potentially endless, so it has lots if flexibility when it comes to providing team members with engagement opportunities. Lastly, the ability to cut down on administrative complexity, eliminating numerous expense reports, make this tool a great option.
PROSWe used Hoppier for a virtual national sales meeting. It was easy to set up, users were happy to participate, and in general it was a smooth process. It was also impressive that anyone that needed extra guidance or help was promptly attended to. One of the additional benefits of this product is we only had to deal with one bill vs. numerous expense reports submitted for small amounts.
CONSNothing! It is a very complete product. I was very pleased with it overall.
Reason for choosing Hoppier
Hoppier is very unique, and very seamless to set up and use
Vendor Response
Hi Paola! Thomas here from Hoppier. Thanks so much for your thoughtful review! I'm so happy to see you're finding Hoppier easy to use and are finding success with our support team. We're so glad to be working with you. Please don't hesitate to reach out to support with any questions!
Replied June 2021
Sean
Online Media, 11-50 employees
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed December 2020
Interesting but also kind of dumb at the same time
Awful
PROSSeems like a bonus having expiring credits - if you're not the end user.
CONSSeems cool until you try to use it. I'm an end user that was gifted a Hoppier card but had nothing but trouble attempting to redeem it. I could only use it for food, which is fine - until my office tried to pool so we could all eat together and further only get one driver. As you can expect it didn't work at all that way. I was able to add 4 'credit cards' to my account, but then UberEats wouldn't allow a split payment. Eventually we gave up on this idea. Instead I tried using my credit for dessert after dinner at home and still had trouble. First saying that the payment method wasn't valid, then eventually working on the 4th or 5th try. Novel concept but sucks completely for the end user when a gift card would have just worked.
Vendor Response
Hi Sean, I apologize you felt this way when using our Hoppier platform. The vendor restrictions and expiring dates are set by your host/administrator - any vendors can be enabled. Also, it sounds like Uber Pool caused you some issues which you would need to check with Uber Eats support to use that feature. I hope that clarifies the issues you experienced. I'm also available to talk over a call or our live support or by email to answer any questions and get your feedback on how we can improve the receiver experience. Best, Emil Co-founder & CTO
Replied February 2021
Marissa
Consumer Services, 51-200 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Great Experience Using Hoppier!
Working with Hoppier has been excellent. The customer service is impeccable and reliable (which can be hard to come by these days)! Our attendees are happier and more engaged because of Hoppier.
PROSIt's easy to send out a mass amount of individual e-gift cards!
CONSI would love the ability to personalize the e-card even more than you already can.
Jennifer
E-Learning, 11-50 employees
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
Great customer service
I am very happy with the overall service and am glad my school chose to use Hoppier for our Virtual Holiday Party.
PROSIt was great to feel appreciated by my school to the point where they let us have special food for our Holiday party. The customer service was also really great. I had gone slightly over the spending limit, so the card was declined. Not even 5 minutes later, someone from Hoppier emailed me to make sure everything was okay and asked if I needed support. It was really great.
CONSI did not like that it could only be used for restaurants that use delivery companies. I was craving Pizza Hut, who does not participate in any of those services, so I had to pick something else.
mabel
Real Estate, 1,001-5,000 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Great customer service!
Super
PROSEasy to use, customer service is great, they helped resolve a big problem
CONSnothing at all, it is absolutely simple
David
Real Estate, 1,001-5,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Best Experience
The customer service aspect. I was stuck on purchasing an item and Emil was a blessing to work with. He was quick and very responsive. Emil solved my issue within a min! Great customer service!
CONSI had no cons to report. Service was good and website was easy to work with
Vendor Response
Thank you for the kind feedback, David. It's a real pleasure to be working with you and your team at Public Storage.
Replied November 2020
aravind
Business Supplies and Equipment, 1,001-5,000 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
excellent Customer service
The customer care is really excellent. The application is really easy to use to use. But because of my mistake i ran into troubles. Customer care resolved the issue and during the process they were showed a-lot of patience and finally resolve it.
CONSthis is the first time use of this application
Breanna
Non-Profit Organization Management, 51-200 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed December 2020
Excellent Customer Service
I went to purchase lunch and the transaction was not going through. Before I had a chance to email customer service, they emailed me confirming the problem and had it fixed within 5 minutes. Very happy.
CONSNone. Easy to use. Good customer experience. No complaints.
Maurice
Food & Beverages, 51-200 employees
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Everything worked great
Overall experience was good.
PROSUser friendly and easy to use. Sign up was a breeze and I was not asked a ton of questions to get set up.
CONSSmall selection of approved delivery vendors. Would like more direct to the location options.
Sophie
Computer Software, 1,001-5,000 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Awesome service
Love the options and the ease of use. Ran into one issue when ordering and the customer service was instant and super helpful.
CONSOne issue with check out & billing but not really a software issue. No complaints
Christine
Food & Beverages, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Thank you!
Very good experience and customer support was extremely helpful
PROSThis software is extremely intuitive and easy to use
CONSI have no cons to share about this software at the moment
Marlene
Computer Software, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Great idea for business users
Easy to use, excellent customer service!
CONSDifficulty with vendors, but they were solved quickly and efficiently