All Jibble Reviews

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User Profile

Sammad

Verified reviewer

Mechanical or Industrial Engineering, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Transformed the way we run our business

As previously stated no issues so far and makes life a lot more simpler

PROS

Accessibility, Ease of use, traceability and reports just to name a few

CONS

Honestly cannot say that there was anything that I disliked, however if you could integrate with IoT devices to automate the process.

Reason for choosing Jibble

Jibble seems easier to use and better rteviews

Reasons for switching to Jibble

Jobber is our main CRM but was not as advanced as Jibble i.e. Geolocation

Vendor Response

Thanks for the 5 stars, Sammad! have Integration to IoT devices sounds cool but at the moment, we don't have that as a priority. Again, thanks for letting us know how much Jibble has transformed the way you run your business. - Jibble Team

Replied August 2019

User Profile

Marija

Verified reviewer

Design, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Jibble is the best time tracking options for design professionals.

As a graphic designer most of my projects are paid by billable hours, so it is crucial to have an app that can track, and then export precise timetables and billable hours of different projects.

PROS

Jibble is easy to use time tracking app, that allows you to customize it based on your needs. Depending on what you need you can purchase different options of subscription. There is also a free version that you can use if you need just a simple time tracking. For more specific needs you will probably need to purchase one of the paid subscriptions, but good news is that you will get trial period where you can see all of the different options in action, and based on that can decide what you need. One of the great functions is reporting system that allows you to customize your reports for both internal, and external use. All in all great app, simple, safe and easy to use.

CONS

There is no direct report export to PDF, so you will need to do that yourself. That can be a problem when you are in pinch.

Reason for choosing Jibble

Simple and easy to figure out and setup app, with ton of otions.

Daraza

Individual & Family Services, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2024

Productive

Its been productive to the kind of work that I do

PROS

The ability to clock in and out and even take breaks

CONS

Not being able to generate an invoice of the time tracked

Reasons for switching to Jibble

They dont have a free trial, only 30 day trial

Jason

Online Media, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Jibble has been amazing

It has been amazing

PROS

It's user-friendly and has great customer service and UI

CONS

It's paid version for few important features

User Profile

Cydney

Verified reviewer

Non-Profit Organization Management, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed May 2019

Need an attendance and time tracker for a small team? Look no further!

It used to be hard to keep track of where our team was spending the most time. What were our most productive timeframes? What was taking up too much time with very little ROI? I love that Jibble allows us to be able to clock in for specific projects or tasks. It was like saying goodbye to time wasted!

PROS

I love that Jibble can easily be integrated with our team's communication platform, Slack, so we can clock in remotely and on mobile. Talk about working from anywhere and everywhere, productively!

CONS

I don't think it's user-friendly for those who don't come from a tech background or are used to positions where you have multiple systems to keep track of daily.

Vendor Response

Hi Cydney, Thanks for your honest feedback. I was thrilled to read that Jibble adds significant value to your team's productivity! At the same time I understand your concerns on usability which is something high on our improvements list :). I'm curious as to why you rated our support & overall quality a bit lower though, is there anything specific you believe we can improve on?

Replied May 2019

Michael

Marketing and Advertising, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

Jibble for Timekeeping and Project Resources

Overall, the minimal clunky features are not a problem, and compared to the value that Jibble offers as a freelancer's tool to keep project hours. Jibble is a great asset to my business.

PROS

It's a clean way to keep time for freelance projects. There's no confusion with AI productivity tools, Pomodoro clocks or fancy bells and whistles. It works, because I need an accurate and easy way to keep hours on 3 or 4 jobs each day. The ability to keep track of projects I'm working on as well as breaks taken.

CONS

It does take a few more clicks to work through some of the processes. Not all the processes like editing are completely intiuitive.

Reason for choosing Jibble

After searching through 10 or so alternatives. Jibble seemed the easiest to start up in a free trial, and it held it's value.

Reasons for switching to Jibble

The other tools were clunky and demanded you work through add ons. Mandatory starts at the beginning of the day and didnt' track projects and clients very well.

Eli

Outsourcing/Offshoring, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Amazing features for free!

Overall, it serves the function well at a very reasonable price. I like it.

PROS

I must say I am impressed with the features and usability with this software. My team didn't believe it when I said it was free.

CONS

I would say it's a bit confusing to get started, and I wish there was easier onboarding.

Reasons for switching to Jibble

Cost and the ability for admins to changes people's time

Glenn

Computer Networking, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Makes everything quick and easy

overall highly satisfied with what our company is needed

PROS

Quick and easy to navigate and to understand the process

CONS

not much of implementations to do like project management and deligation

Niecie

Government Administration, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2024

Why I love Jibble!

It's helped my manage a seasonal temporary workforce of interns and volunteers

PROS

The cost and ease of use, easy to implement and intuitive to the user

CONS

I'd personally like more free features, but I understand that this is a business! You guys give a lot!

Mateo

Computer Software, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2024

Really good tool

PROS

Easy to use. Good user interface. Integration with other apps.

CONS

Couple of bugs when start tracking time.

Hanna

Business Supplies and Equipment, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2024

WE LOVE JIBBLE

PROS

I love how easy Jibble is to work with! It is very user friendly and makes clocking in and out very smooth!

CONS

I have zero complaints about Jibble, I enjoy all of its features very much!

Jane

Information Technology and Services, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Excellent platform!

Excellent!

PROS

Accuracy of time! We use it daily for clocking in and out

CONS

Sometimes it loads slowly, but loads faster in a little bit.

João

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed March 2020

Good for Clocking In/out Business Team Tracking, not as good for Project Milestones

Simply measuring my hours. Ideally, I could measure projects milestones as well(but based on my next responses you will see why I do not).

PROS

The fact I can see weekly, monthly and that I can edit my clock-ins and outs.

CONS

The fact that it has to be sync. with google time. Not entirely sure what happens, but sometimes I press I clock-in on the phone and it just does not. No register stays on the phone. I believe it might be due to wireless connection though, yet no warning is given on the mobile application, at least that I am aware of.

Reasons for switching to Jibble

I did not entirely. I still rather use that software to measure my projects at home. Your software is not as agile as theirs. I feel I can be way faster and more specific to my milestones and have those milestones associated with the time I spend on them in a more intuitive way. Though at work I use clockify, because it is the software that is used at work. I believe for teams Clocklify is not as good, to keep tracking of what the employees edit or not, compared to your software.

Vendor Response

Hi Jo?o, Thanks for leaving a review! Jibble doesn't have project milestones which is typical for a Project Management app which we are not but we are glad that it serves the purpose for your time tracking. For the mobile app issue, kindly reach out to our support team via email (help@jibble.io) or via in-app chat. Internet connection plays a big role in the mobile app's performance but we have to check the root cause of any issues that you may encounter so please do reach out to our support team whenever you encounter any trouble. -Jibble Team

Replied April 2020

Kamel

Marketing and Advertising, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

My Glowing Experience with Jibble Time Tracker

From the moment I started using Jibble, I noticed a remarkable improvement in how I organize my tasks and manage my projects. The user interface is clean, intuitive, and incredibly user-friendly, making it easy for even tech novices to dive right in. Setting up projects, tasks, and tracking time has never been more seamless.One of the standout features for me is the flexibility that Jibble offers. Whether I'm working solo or collaborating with a team, the platform adapts effortlessly to my needs. The ability to track time across various projects and clients simultaneously has streamlined my workflow and eliminated the need for clunky spreadsheets or manual time logs.Jibble's real-time tracking is a revelation. I can see exactly how much time I'm spending on each task, allowing me to make data-driven decisions about my work patterns. This level of insight has not only helped me become more efficient but has also enabled me to allocate time more effectively, ensuring a healthy work-life balance.

PROS

The reporting and analytics feature is a goldmine. The detailed reports provide a comprehensive overview of my time allocation, helping me identify trends and areas for improvement. It's like having a personal productivity coach right at my fingertips!In a world where time is our most precious resource, Jibble Time Tracker is the ultimate tool for harnessing it effectively. If you're looking to enhance your productivity, gain insights into your work patterns, and simplify time management, I wholeheartedly recommend giving Jibble a try. It's a decision you won't regret!

CONS

Positive experiences are a rarity for me, making it possible that the aspects I came across didn't bring forth any notable downsides in my case.

Reason for choosing Jibble

What truly sets Jibble apart is its exceptional customer support. Any time I've had a question or needed assistance, their team has been quick to respond and incredibly helpful. It's evident that they genuinely care about their users' experiences.

Reasons for switching to Jibble

I've been using Jibble Time Tracker for a while now, and I must say, it has completely transformed the way I manage my time and boost my productivity. This tool is an absolute game-changer!Kudos to the Jibble team for creating such a remarkable product that has had a profound impact on my professional life. Thank you for making time tracking not only efficient but also enjoyable! ⏱️

User Profile

Mark

Verified reviewer

Facilities Services, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2020

Excellent and Easy to use

Very simple to set up for admin, quick and easy set up and use for it's users. Overall, it's a very easy to use tool which gives you peace of mind that your employees are on site for health & safety reasons and it logs employee hours for payroll.

PROS

Very simple for employees to use and set up themselves.

CONS

Sometimes it doesn't log when an employee is in a bad internet signal area. (There is an off-line mode but that requires turning on and off which can be complicated for some users, especially elderly users)

Reasons for switching to Jibble

GetHomeSafe tracked employees all the time they were at work which caused some people concerns. It constantly had bugs. It wasn't any use for payroll. It was expensive.

Vendor Response

Jibble's ease of use is King! For the offline mode, it is best that you turn off the wifi and data when you have poor internet so the app won't keep trying on connecting online. Improvements on the offline mode will come out in the coming months so another good stuff to look forward to.

Replied November 2020

Jennifer Love

Legal Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed January 2022

Fabulous website/app for tracking time and project management

Our payroll is much more accurate with our Jibble timesheets, and so is our client billing - we don't end up missing out on income due to lack of detail in timesheets. I did have a bad experience with customer service. I added my personal (non-business) payment info 2 days before my trial was up, hoping to pay for the monthly service personally so I could show upper management that the software was worth the investment. That day my card was charged for the full annual payment. When I contacted customer service, I was given the run-around, asked to submit "screenshots" for "proof" that the website said 2 days left in my trial and that I hadn't picked the annual plan, and told that I agreed to the full year's payment up front. Once I sent the proof, the representative said she would talk to her manager and get back to me. It's been over a month and I never heard back, and I had to eat that entire year's payment. That was very frustrating.

PROS

It's simple to use, easy to learn, and quick and painless to implement in our office. Everyone got on board quickly! The management loves the detailed notes about time spent on each project.

CONS

We wish labeling projects were easier. For example, we have different areas of our business, and it would be nice to be able to label a project "area 1" and also have the client name without having to create a "client name area 1" project for every single client we have. We have clients that cross areas and we'd rather be able to keep the client names consistent and be able to apply labels within that client name/project. We also hope for more customizable timesheet exporting. The raw data as exported isn't appropriate for submitting to upper management, and requires formatting and editing. It's also strange that when you choose "include detailed notes from time entries" that it comes on a different sheet in the workbook that needs to be cut, pasted, and then matched with the appropriate time entry - that's a huge time waster for us.

User Profile

David

Verified reviewer

Education Management, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed August 2018

Helping me get the most from my team and ROI on my projects

Overall pleased with the tool. The engagement from the team is high as the tool is easy to use and integrates with our IM client. The real time notifications has helped me keep team members on the priority tasks and reports has let me see which projects are time stinks or not delivering good ROI and where team members are losing time.

PROS

The webapp interface is nice to use and they have some useful integrations making it even easier - switch tasks during a slack conversation. Being able to see what my full team, especially remote workers, are working on in real time and also in historical reports is very helpful. Seeing how much a project cost in developers time when multiple members of the team contributed is so much easier. Support is just a chat message or email away and everyone has been really helpful even taking on feature requests.

CONS

Isn't quite as flexible as we'd like so as we are trying to use it in a slightly different way than intended we have encountered some issues. For example we want to switch the tasks that our developers can say they are working on each sprint but deleting old tasks removes them from the historical reporting. Jibble say they are working on a solution to this but for now we just keep adding tasks and have tried to be more generic with the listings to avoid clutter. No Jira integration means we have to list the tasks manually - again something that Jibble may solve when they launch their api.

Vendor Response

Hi David, Thank you for your honest review! This great feedback for the product team to continue building great features. Regarding your usage of activities, this feature has been released a few weeks ago actually! You can "disable/archive" activities now so they can't be used, but still show up in your reporting. More about that here: https://help.jibble.io/power-ups/activity-tracking/how-to-disable-activities-or-clients-from-being-used. All the best, - The Jibble Team

Replied August 2018

Weldon

Farming, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed August 2019

Excellent product

Really like that my employees can Jibble in/out from the job site. It seems they more readily keep track of their time this way rather than on a paper time card. I also like the fact that at payroll time I can just log in and see all the times without having to collect time cards.

PROS

-Ease of use -Simple to edit Jibble in/out when needed -Aesthetics

CONS

It would be nice to have a place where I could make a list of jobs or projects and where employees could pick what they would like to do and then check them off without the need to assign those jobs or projects to a specific employee.

Reason for choosing Jibble

Price

Vendor Response

Hi Weldon, Thanks for the 5 stars! We appreciate your feedback but it looks like it's leaning more towards a project management feature. I can see the value in that though it is not on our roadmap. I'll put that in our feature request list for now. Glad that JIbble helped you manage your team's time and attendance efficiently! - Jibble Team

Replied August 2019

User Profile

May

Verified reviewer

Computer Software

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2017

Simple, efficient and good value for your money

Easier way to log in hours for different clients and track improvement of workflows.

PROS

Jibble allows you to create a team and create clients, which for our business, being able to log in hours for each specific client is crucial and huge help for billing, estimating workflow success and improving and optimizing workflow strategies. Being able to know how many hours we've spent in a certain project is essential for our improvement as a tech team. I like that we can also see weekly summary, edit and allocate to a specific client. We use Slack a lot and I love that you can log in and out from slack directly, you don't even need to open Jibble. Super efficient and easy to use.

CONS

The only think I haven't found yet is the ability to create a project your team is spending hours on. So far, I have done it using the client tool, I create a 'client' for every project that is owned by our company and then have the team log their hours there, but it would be nice if you can actually create projects as easy as you can create clients and log in hours in. Not being able to merge team members is a little bit frustrating (one of my team members created a team member using another email account and it appears as an extra team member) so I tried to merge them, into the same member profile but you can't.

Vendor Response

Great to hear that Jibble is helping your business, May! We are always working on our product and a project management feature/power-up is something on our long term roadmap, so make sure to check our updates once in a while. Regarding your feedback on merging team members, I've shared that with the development team so that they are aware that you're seeking this feature.

Replied December 2017

Queena

Public Relations and Communications, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2020

Jibble for Flare

Owing to COVID-19 and social unrest since last September 2019, we have changed our way of work by flexible arrangements, ie. work from home and direct to site Although finally we closed the features of facial recognition and geo-location due to privacy locally. In view of self discipline and transparently among colleagues no matter you are senior or junior staffm they can view other's In and Out time freely. Save administrator's time to extract report one by one on periodically.

PROS

1)Free trial with on-going on-line staff with fast response to Q&A Special Thanks to ANN for her supportive from the trial run to go live 2)Reports is concise

CONS

1) Currently, we are not using this app to trigger our payroll or bill to our clients base on actual time spent on different projects Wonder we can enter some text /remarks if we are on sick leave or annual leave on a particular date then the report will display more accurately. 2) Besides onboarding call, if there is a PowerPoint (handy guide/one-stop) in showing your company history/background/key customers list and launch step by step will be better for SME business when admin kick off the project

Reason for choosing Jibble

After comparsion and trial run for few similiar apps, we found Jibble is user friendly and easy to use. The content is concise and precise.

Vendor Response

Hi Queena! Thanks for the review! I know you really need the Leave Management feature and we are eager to release it too so you won't need to manually track them. Please hang in there, our Dev team is working hard to get this released in a couple of months. We will have a comprehensive guide in pdf or ppt in the future. That's in the works! Again, we appreciate the feedback! :) - Jibble Team

Replied August 2020

Bernard

Electrical/Electronic Manufacturing, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2023

Jibble is the best and most simple solution for time tracking

Jibble has been easy to use since day one, there are been no surprise that we usually discover after few days or weeks of use with online apps.

PROS

simple to use and has all of the features included

CONS

The change between Jibble 1 and 2 has not been clear, but was not too complicated to perform after all

Reason for choosing Jibble

More simple to use and free plan

User Profile

Divaldo

Verified reviewer

Consumer Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Best software for attendance tracking

My team's transition was quite smooth, unlike other tools we used previously. The mobile attendance app is excellent and combined with the geolocation and login metering are excellent.

PROS

The different attendance control features such as access via computer, via mobile phone, definition of login perimeter, activity tracking are some of the features that made me marvel at the solution.

CONS

I don't have any negative points/aspects to consider.

JD

Medical Practice, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Jibble Product Review

I am currently using Jibble to keep track of my work hours. To ensure that the amount of hours I am working is tracked and proven with the location and photo as proof.

PROS

The product is user friendly and works welll accross devices. The time tracking features is extreamly helpfull as well as incorporating lunch breaks in the total hours worked per day. As I am currently not paid for my lunch breaks this assist me greatly to determine how many hours I owe to my company.

CONS

There are a few features that I would recoment and would benefit greatfly from. - To be able to display the hours and days in a callender view and be able to edit and add time from the callender view, currently it takes you into the day view and from there you can edit. This is very time comsuming when correcting entries of past dates. - When viewing the collective data on the site it would be benneficial to see a summary of the total lunch hours. Currently you can only see the total lunch hours when exporting the information. - To be able to add in the days you are on leave other than public holidays and have those hours automaticly added to the end of month total. This is for paid hours. - To be able to export the callender in a calender format such as Google Callender intregration.

Vendor Response

Thanks for the review and the feedback. These are all forwarded to our Product Team so they are aware of what you are looking for. Leave Management is in the works and we'll let you know once it is out.

Replied February 2021

Luis

Retail, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2020

Very useful

Help the team to understand what are the task more time consuming, making clear the potencial of each one for optimizating

PROS

It is very important for us to understand where are we consuming our ressorces (time) so Jibble is quite handy here. Easy to use

CONS

It could be nice to have a window always on top informing what is the time and current task being charged. It might help to reduce mistakes on missing punch and also give an ideia about how much time I have already spent. Also could be interesting to have a time budget. To assess performance by the end of the day

Vendor Response

Hi Luis, Great to see your honest feedback and happy to know that our app helped your team become more productive and efficient. Your suggestion for a window or like a widget that is always on top could be an update we can do for our desktop app. This is listed together with the time budget feature though I can't give a timeline at the moment, but we'll let you know once it is available. - Jibble Team

Replied April 2020

Vikas

Consumer Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2021

Jibble Review for Khyaal

It was a bit difficult for our teams to adapt at first and there was a lot of resistance. But after we managed to make the callers to use this for a few weeks , they were happy with the results. Jibble helped us become more efficient, keep better records and helped us track our task to some extent.

PROS

We area a service provider for elderly care in India and have to manage the online sales callers who manage the leads. The ease of maintaining the records of the efforts and time put in by the callers helps is analyse our effort estimation and efficiency. With Jibble helping us in record keeping we are able to deploy our callers better. Jibble also helps us avoid and resolve conflicts when it come the word of mouth records as we are currently working from home (WFH) and it is difficult to keep track of our callers constantly.

CONS

We wld want more features where we can set reminders for Employees to log in and nudge them to do task and take breaks in time. We would also love if there was a geo location feature and also a way we could track the screen time (websites) of the employees.

Vendor Response

Hi Vikas, Glad to see how much Jibble has helped your work process. Re more features, most of what you've mentioned is currently available. More information regarding setting reminders here https://help2.jibble.io/en/articles/5290597-set-reminders-automatic-clock-out and break time here https://help2.jibble.io/en/articles/5326004-tracking-break-time.

Replied December 2021

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