Ratings & Reviews

Overall Rating

4.06 / 5 (178)

4.72 / 5 (137)

Ease-of-Use

3.5 / 5

4.5 / 5

Value for Money

3.5 / 5

4.5 / 5

Customer Support

3.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

March 3, 2020

May 17, 2020

Pros/Cons

  • Pros

  • This is the most robust RMM out there, period. Their support is great and responsive. The depth of configuration and customization is unparalleled.

  • Tons of features. Price is where it needs to be. Has great capability.

  • Cons

  • The learning curve can be steep, and given that the tool is so robust, it can be overwhelming to lower level technicians. However, I think this is mitigated by the available training.

  • Functionality wise, I have no complaints. However, in terms of UX, it looks a little dated. Perhaps the interface navigation can be improved.

  • Pros

  • It is easy to learn and quite intuitive. I like it how you can set emoji and covers for each page, this makes them rememberable. I also liked the whole block system and the markdown support.

  • Love the endless customizations that you can do with this product! Create a template for literally anything and organize it however you like!

  • Cons

  • Unlike Evernote or MacOS notes, I cannot find a good way to integrate this with my workflow. It's well designed but it seems to be too broad to be used in any fixed way.

  • The mobile apps are a little slow to load, but the vast functionality of the app outweighs any small drawback.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots