Ratings & Reviews

Overall Rating

4.06 / 5 (178)

4.55 / 5 (1,129)

Ease-of-Use

3.5 / 5

4.5 / 5

Value for Money

3.5 / 5

4.5 / 5

Customer Support

3.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

March 3, 2020

May 29, 2020

Pros/Cons

  • Pros

  • This is the most robust RMM out there, period. Their support is great and responsive. The depth of configuration and customization is unparalleled.

  • Tons of features. Price is where it needs to be. Has great capability.

  • Cons

  • The learning curve can be steep, and given that the tool is so robust, it can be overwhelming to lower level technicians. However, I think this is mitigated by the available training.

  • Functionality wise, I have no complaints. However, in terms of UX, it looks a little dated. Perhaps the interface navigation can be improved.

  • Pros

  • It makes it extremely to organize all of your tasks. You can organize it in detail or just leave rough tasks. It works amazing and I use it for all of my tasks, I love it!

  • LOVE this app. Love how it syncs on all my devices and makes my life easier when assigning tasks to my team. I'm a small business and wouldn't use anything else.

  • Cons

  • It is good for administrative/ management roles, but it ia not a tool for project management.

  • The app works very well. The chrome extension does not work as well. Sometimes it keeps logging me out.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots