Ratings & Reviews

Overall Rating

4.68 / 5 (866)

4.23 / 5 (1,574)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

April 3, 2020

March 31, 2020

Pros/Cons

  • Pros

  • I love the functionality of this. It made my job as a chat customer service agent so much easier!

  • Excellent customer service (using their own chatbot of course) and many options to change colors and easy enough to use for noob like me.

  • Cons

  • We had some trouble with the branding on the widget, but achieved to replace it and customized it to match our design.

  • I found the software is a bit dated, and required some round-about measures to do what I want, however it's very stable, and fulfills my needs.

  • Pros

  • Super easy to communicate with my team and complete tasks.

  • We have used Wrike for a while now and it has been great for us!

  • Cons

  • The software can be glitchy at times, but the customer service that Wrike provided was always spot on and they helped resolve issues quickly.

  • Not that much to complain about but it will be great if we could have more aesthetics on the platform to make it more interactive.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots