Microsoft Teams

RATING:

4.5

(9419)

About Microsoft Teams

Microsoft Teams is a cloud-based group chat solution that helps teams collaborate on documents. Its key features include messaging, conferencing and file sharing. Microsoft Teams has replaced Skype for Business as Microsoft's online meeting solution. The solution helps users store files online, manage documents, create groups and receive notifications. It is customizable for each team and users can communicate through instant messaging, online meetings, calling and web conferencing. The collaboration tool can be used to work on files within Microsoft 365 apps such as Word, Excel, PowerPoint and Sharepoint. Additional features include open application processing interface, assistant bots, conversation search, contact search, and multi-factor authentication. Microsoft T...

Microsoft Teams Pricing

Microsoft Teams is available as part of Microsoft Office 365 subscriptions. Premium plans start at $4.00/user/month and are subject to an annual commitment.

Starting price: 

$4.00 per month

Free trial: 

Available

Free version: 

Available

Microsoft Teams Conversation

Microsoft Teams Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Microsoft Teams

1 - 5 of 8,054 Reviews

Georgios

5,001 - 10,000 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2022

Powerful Workspace and High Quality Video

User Profile

Daniel

Verified reviewer

Education Management, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Great for schools!

As I mentioned earlier, for all our online communications and also for presentation and class team discussions, we mainly used email. With the onset of the COVID-19 Pandemic, management decided to leverage Microsoft teams with integrated voice and video calling features along with content sharing and presentations that enable seamless online classes, upskilling, online training, and webinars in the education sector across different geographical locations around the globe. I am also an Edtech Specialist and head of the Community Engagement and Extension Services in our department.

PROS

I am using Microsoft Teams for more than a year now every day with my students, colleagues, and others. There's a little learning curve with colleagues in using the application. I could share, manage and build team spaces. This is pretty useful in creating different school/business activities and seamlessly integrates other MS products. With integrated Voice and Video Messaging Services, Calendar scheduling, we can communicate according to the availability of users at any time. Also, I can configure my availability with various options or even modify it to determine that I am offline/not at the desk right now for other users to know. The best part is that I can use 3rd party integration application right inside MS Teams.

CONS

Sometimes Microsoft Teams get hanged because of network or Heap Memory problems, but this could happen with any communication software as we use multiple installed software on our machines to meet the distance education requirements. There is a minor delay between receiving a text on your laptop and your mobile device. Many times, it happens that I have to go out or take a break for some time, and I receive a message but with a delay on my configured mobile device.

Reason for choosing Microsoft Teams

In the beginning, we may have opted for ZOOM, but then we all know that ZOOM is not that safe, not effective, and not to mention expensive. Everything looks nice with the usage of Microsoft Teams now. Our admin is so happy with our decision.

User Profile

laxmi

Verified reviewer

Graphic Design, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed May 2021

Good for kids online classes during pandemic period

We got to use it on daily basis as nothing best yet than this app for children online studies

PROS

We uses it daily for chat in between online class. For online exams For discussion in class. my kid specially enjoys it as its the time to meet and see her school friends face to face in corona lockdown

CONS

Many things i dsnt like about this app 1)- class or exam link is broken sometimes , and we get hangs and moves to whatsapp Student group for asking help for additional link to same class/ exam 2) average people have weak internet and this app runs good only on good to strong internet ,which causes video freeze , link dsnt open , ejection of student while running class and poor audio /video quality 3) if we get ejected from class before the class going to end we dsnt see the class link anymore in calender option.. teacher get annoying at us and we explains her the very helpless situation of app . 4)- we have to re request class link if we get ejected before the class ends, as calender option stop showing meetings links if time almost finished to re join.which is unfair

Reasons for switching to Microsoft Teams

Microsoft teams is far better than anything else

Jerred

Human Resources, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed February 2024

MS Teams from Recruitment

Overall a very positive experience and will continue to use.

PROS

We use this to collaborate with our clients all the time, as well as host numerous interviews. Works great

CONS

The log in feature is horrible. Makes you log in so many times and it doesn't matter if you click the box "remember me", it always makes you log in again, and again, and again. Works good though but this is troublesome.

Michael

Furniture, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2023

Teams

Overall i like teams. It is easy to use and integrates well with my companies technology.

PROS

Honestly my favorite feature is the high contrast mode. Love the colors.

CONS

I dont like that it can be buggy and then I cannot communicate with my team.