Our overall experience with Nasdaq BoardVantage has been very positive.

Nasdaq Boardvantage is a great place to safely and securely house Board of Director materials. The application is very intuitive which makes for easy use of the application either on a laptop or ipad. Customer support has always been helpful when assisting in any type of question or issue.

Only real con is that with the pandemic and everyone meeting not in the same location, Nasdaq BoardVantage does not offer audio/video conferencing along with being able to present content similar to WebEx from a laptop or ipad.

Boardvantage is easy to use and did not require an IT team for implementation. Their support team is very responsive and helpful. It has allowed us to go paperless for what used to be bulky materials which has been especially helpful during these remote meeting times. It also gives us the ability to create a board book from a variety of data sources (.pdf, excel, word, etc.) and to replace pages easily.

All the published materials look the same. It would be nice if you could customize material covers; even if just with different colors.

It’s a good enough product.

Far superior to paper board books. Like that I can open on either computer or iPad.

Even though I repeatedly say no security questions every time I open it I get security questions and sometimes it rejects my answers even though they are correct. Can be a bit clunky in moving between inbox items

I use Board Vantage for three of the boards that i am on. It is clearly the best and easiest to use. If i had to wish one improvement to the software it would be to make it easier to sign into. Every time i go from one company to the other I need to go through the sign off and resign on process which should not be exceptionally hard except my password management software does not distinguish between the companies. This means I have to re-enter all the information each time I change companies which is often. I would think security could be designed to allow a single sign on for people who are users for multiple companies. i have used the customer service feature and they are excellent. This software definitely enables me to use my time more productively and prepare for meetings faster and more comprehensively.

ease of navigation note taking capability

sign on and switching between companies security is clunky with all the questions

BV has made my job easier. It's easy to use, uploads and combines documents. The staff are always friendly and respond quickly.

BV is very user-friendly. You will have a rep assigned to you who meets with you and actually sets up your company for you so you don't have to worry about not setting it up correctly. Support is wonderful; response time is quick. I love the replace feature in BV if a document needs to be edited.

There isn't anything that I don't like about BV. However, there are small things that could be enhanced. When you do have a suggestion, you are able to submit it for review to see if others are in favor or are requesting it. BV is open for suggestions!

The customer service/solutions team are outstanding. I don't feel judged for sending in questions or for misunderstanding the type of admin access I have. They maintain consistency, answer any and all questions from myself or our portal users, and make the use of the portal easy.

The customer service provided is unmatched. Any time I've had a question, even if I could look it up in a user guide, the employees are more than willing to assist (with screenshots, individual calls, and one-to-one training if needed). I like that it is so secure so we know that only the people who should have access have the access needed. We recently used the surveys function to handle electronic voting for our annual elections and the product was easy to use.

Better linking within the calendar option for conferencing details. We choose to use Webex for our virtual meetings. However, the way the teleconference information is displayed in the template, it doesn't sync with links correctly.

User friendly, and most all of our users experience relatively few issues and can navigate through the screens easily to find what they need.

It is fairly intuitive, with the exception of a couple of small items, you usually don't need to contact support often.

Prepping for the last board meeting, I had an incident where the linked agenda just "disappeared" with the notation, File Corruption. Not sure why or how that happened, but I have had similar situations once or twice previously. I just deleted it and started over, as I didn't have time to contact anyone.

I like that we no longer have to mail out confidential board materials and it cuts down on confusion when updates are made. In the past we had to bring printed copies of revisions or additions to the meeting if they were made after the materials had been mailed to the board members. I notice that most board members use their IPad so no materials are printed which cuts down on confidential documents being misplaced.

I liked the ease of updating the board materials once they are posted.

Can be pricey if you are on a limited budget. Also if your board members are not used to using current technology there will be a learning curve.

Exceptional customer service and a class solution.

Secure and straightforward repository with simple but wide-ranging security capabilities.

Some modules feel cumbersome for the way we work (e.g. meetings and minute approvals) but I will invest time to confirm that.

Using Nasdaq Boardvantage for our Board and Committee meetings has saved a tremendous amount of my time in prepping and getting the materials out.

I love how user friendly this software is and their customer support is great. If I ever have a question, customer support is always available and answers my questions in a very timely manner.

Copying one folder to another folder is a bit tricky because the permissions don't seem to transfer over.

Ease of use for all members. Book and material layout.

The deletion of annotations is permanent even in tracking.

I use this software for our quarterly financials. Very easy to use and navigate for myself and our end users. I highly recommend this product. The training I received from [SENSITIVE CONTENT HIDDEN] was exceptional and he's readily available for any questions I have.

The software is very easy to use. Love the drag and drop feature! End users are able to get real-time access to files and documents.

Honestly, I don't have any cons with this software. It's simply exceptional!

The support has been very good. My problems have been resolved quickly and efficiently

The software is easy to use. The tutorial at the onset was very helpful and within minutes I was able to use the portal efficiently.

The annotation function takes some getting used to. You need to close it after each edit or you find yourself scribbling on the page when you just want to change pages

Overall, I am very satisfied with the performance of the software, the file storage capacity, and above all, the customer service.

Generating and publishing a Board Book was a fraction of the time historically spent, required 3 less laborers for assembly, and resulted in $0 shipping cost. Survey module with collaborative creation and built-in reporting is quite handy. Generating communications from BV helps emails stay focused and attracts attention.

Extending survey completion deadline results in loss of data and requires "re-opening" the survey. Sharing presenter mode is cumbersome.

The software is very easy to use for me (I'm nearly Gen-Z) and for the older generations we have accessing our files in BoardVantage.

There really isn't anything I dislike about the software, other than the ability for members to access multiple accounts from one account. We have Board members who are members of other Boards using BV, and they sometimes have trouble switching from one account to the other quickly. It would be convenient if they could access both accounts within one.

Had some good support in recent months so starting to make it work better for us

Good way of sharing documents with the Board and also lets them add notes/comments when they review the documents.

We have had some teething problems and think we made the initial set up too complicated. Some of the navigation can be a bit clunky at times.

Good customer service and tech support. Clear and well marked visuals

Ease of use, outlines and markers to find suitable pages

Better thumbnail parameters and bookmarking

We've only just started using it but wanted something that was more secure than sending out emails.

I appreciate the ease with which you can create a board book and then change it around as needed to match changes in the schedule as well as the ability to track who has logged into the system.

Would like an ability to customize reports.

It's very easy to use and very mobile especially during the work at home arrangement.

There is a lot great functionality on the software in one particular place. It also allows me to retract to documents that we have previously done and it's mobile. It's also very secure.

It would be great to co-incide with Zoom meetings without having the users to look at two screens at once.

It is easy to use if using it on a daily basis but overall it is easy to understand.

First learning how to administer instruction.

All documents were kept in one folder which made it very convenient to pull up.

Too many steps to memorise. It is not a straightforward programme. It is a rather complicated programme and not learner friendly.

I had to contact support on 3 separate occasions. They were all very knowledgeable and professional.

As a new person onboarding, there were files I had to download to make it compatible on my computer. This was not shared until I had called the helpline. There should be an onboarding playbook or a manual on the site easily accessible and searchable by key word.

Boardvantage has been widely accepted and used by staff and our board members. They are really pleased with the performance and like not having to have "hard copy" materials but also like the ease of use of the portal.

I like how simple it is to upload, edit and create board materials in on location that is easy to access by all

Sometimes depending on the device you are viewing your materials on, when you click on an item to view it doesn't always start on the beginning page, it opens on like the second or third page.

Board discussions

Easy to use and the support is world class.

Nothing in particular. Was impressed with the product

Smooth and nice

What did you like most about this software?: Safety

What did you like least about this software?: N/A