Slack vs Zoom Meetings & Chat

Slack has 20280 reviews and a rating of 4.65 / 5 vs Zoom Meetings & Chat which has 6241 reviews and a rating of 4.61 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Slack

Zoom Meetings & Chat

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.65 / 5 (20,280)

4.61 / 5 (6,241)

Ease-of-Use

4.5 / 5

Value for Money

4.5 / 5

Customer Support

4.5 / 5

Functionality

4.5 / 5

Last Review Written

March 12, 2021

March 11, 2021

Pros/Cons

Pros
Very easy to use and awesome product. Love that I can add my own emojis lol and all of the integrations make life easier
This software is so great I can connect to other organization when I starting used this tool. Ease of use and impressive.

Cons
Slack is easy to use but it deletes messages after 10K
This software is great overall, but it seems a little disorganized since everything is communicated in a chat format.

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Pros
Works every single time. Great sound quality and very clear video. Love the ease of use.
Really easy to use and pick up on, great interface

Cons
There are connectivity issues sometimes, but they are very rare. When issues do arrive they are able to be resolved quickly
Every aspect of this software is amazing, the only thing i would like improved is that the video if the group is large often freezes and lose connections.

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Pricing

Pricing Range

Product Demo & Screenshots

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Advisor Recommendations & User Awards

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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

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