This tool has served me a lot at work, since it has allowed me to monitor all employees and verify all the work they do. In addition, it contains a very intuitive and powerful interface. It also has excellent functions that make it very professional.

Teramid seems an excellent tool, since its functionality is effective and very fluid, I like it because it allows me to monitor remotely and has the ability to record videos easily.

The only thing I do not like this tool is that when I try to log in, it is a bit slow the procedure, as it tries to recover my password and has complicated functions for beginners.

Ability to monitor and supervise employee activity with minimum manpower resources.

The ability to monitor and track with a variety of useful tools the approach and actions of employees with sensitive information. The option to set alerts and actions automatically when violating information security rules by an employee. It is excellent, saves resources and enables control and peace of mind with sensitive information. Receiving an indication of working time on different software enables me and the CEO to monitor employee productivity, along with an examination of the efficiency of the software with which they work. These tools allows me to detect waste of time by employees and wasting company resources.

Remote control is not good enough, I think improvement in the feature will make the product excellent and save me the need for a third-party solution for remote control and employee support. There is a need to improve: Remote controlled graphics. Speed and delay time. Enable, choice whether to notify the user about remote control or not. Transfer file to remote control screen. I think there should be several different price packages, To enable selection when not all functions are used. and by that allow to reducing costs.

Great idea for tracking staff productivity

The interface looks very good and the level of detail you can get access to makes this a great bit of software for tracking staff. The ability to view a users system live is a great tool. I loved the idea of email tracking

I was very excited about the email tracking but after testing this out multiple times and contacting support turns out they don't support multiple features like this on a mac Mac not supported Network monitoring Emails File Transfers Behavior Rules Didn't see one mention of this on their website so wasted 1 hour setting this up.

As with any company, we have our own set of problem users. Even with best-in-class web and content filters, users tend to find a way to abuse the system. Furthermore, the built-in reporting capabilities of most filtering systems lack any way to pin-point and associate a particular incident with a user. This left us having to manually investigate when problems arose. During our research on a new employee monitoring solution, we trialled several of the major vendors products. All of which were either bloated, outdated, or difficult to setup and use. Thankfully, we found Teramind. We were immediately awestruck by the entire interface of their live demo. Their site also features a live chat that actually connected me directly to a real person after normal business hours, on a weekend! We ended up purchasing the on-pemise version of Teramind, which is available as a VM. This delivery method alleviates the setup difficulty we had with many other products. We then just deployed the hidden agents though group policy making our setup, all in all, entirely automated. To this day, the interface and reporting capabilities of Teramind remain unmatched compared to other products we have tried. Having an actual web interface means I can access Teramind without remoting into the server or installing a console on my administrative workstations. The colored charts and graphs make it easy to distinguish information. There are multiple reports available from website history and email, all the way to keystrokes and printing. Live and recorded sessions from the monitored user's display also enhance our ability to track and view activity. Overall, Teramind is far more advanced than the other competitors. They are definitely raising the bar and I'll back them up any day.

Retro-active security monitoring, threat management, & system diagnostics. I can't count how many times I've watched a recording because someone complained of a system error, but I had no evidence. Teramind footage is a major help in that regard.

Teramind is a very comprehensive monitoring system that has plenty of functionality and customization. If you have plenty of employees, or want to implement a monitoring/tech security application, I would say Teramind is your best bet, if not top 3. The support is definitely knowledgeable in regards to their product which I can appreciate. Bottom line is, with the extensive customization, alert options, and security features, I would recommend Teramind to employers looking to better control how their employees interact with company resources/technology.

It can be a bit daunting if you are new to tools of the sort, and monitoring in general. The massive customization, especially with alerts, requires a decent amount of system knowledge, both Teramind & OS.

the product is very easy to use, I have experience in this type of software, your presentation I like.

1. the dasboard is frendly. 2.-Creation of policies and rules is very easy. 3.-the time worked and the log's is easy to see.

1.-I did not see if you can take the alert system to an email. 2.-I ask, the log's could be stored in a SIEM (Security Information and Event Management)

Teramind has been of great help to some of our sub-departments. Tracking and monitoring employee activity has never been easier. With our busy schedules and constant distractions, it is important to keep track of progress and how things are going with every one on the team. Teramind also provides extensive user behavior analytics, which is another great feature we periodically use.

Not many negative things I can say about Teramind at this point. Make sure to use a good connection.

It has been a good journey.

We have been using Teramind to prevent under billing in our salon for the past year. It is the best solution I had found in the market. It recorded all our billing activity so that in case of a issue we were able to asses what went wrong where. It also brought productivity up as we could monitor the access of non work related websites.

Sad to say that we no longer use Teramind as it has a min requirement of 5 licenses but we have only one system to monitor. It is not friendly for small scale businesses who still face the issues that other businesses have. Would be nice to see a single user solution in the future.

I can put pressure on my sales team and make sure that they are doing what they said they are doing.

Ease to use, to get report, easy to monitor activities on the video function. It does not make the users computer slow and they never notice when they are getting monitored

I had some problems at the beginning setting up the Behavior rules but after a couple of trial and error I was able to figured out

The system offers a very proactive and detailed monitoring platform which quite frankly, is absolutely fantastic. We use lots of monitoring systems such as email motoring and IP monitoring however, since we've started using Teramind we have no need to switch between different systems, Teramind monitors everything from emails to websites and keystrokes.

The system is rather complicated to install, and small changes to the computer can sometimes cause the system to stop monitoring however, the tech team are always on hand to help out.

I highly recommend this program. Customer service is great and help you right away!

My favourite part about this program is the ability to monitor activity and put rules on accounts to notify you if a rule is broken.

this program was a bit costly for us and there was times that we would not be able to see the activity for some reason.

Having the ability to keep up with our employee's actions on their computers is essential to our security as we handle client's sensitive data and this software has allowed me to insure our client's security.

Great reporting capability and very easy to install and setup. The ability to get email notification reports really help you to stay on top of your employee's.

Easy to setup and use, has some amazing features to monitor employee behaviour. We looked at several options to monitor users on the network, Teramind was far and away the best option and we have never regretted it's implementation.

it's on the expensive side but you get what you pay for!

Service is great

nothing ,did not have any problems since I started using it.

Peace of mind and stability.

I love the functionality of the overall program. It offers me peace of mind in the sense that I can know what is going on and set triggers for potential issues and threats.

Very slow to load. Sometimes, it does not pull up the live feed and I have to double check that the software has not been discovered. Also, It does not recognize the email platform we use so we are in the dark about that. That is a very big deal.

That it has live viewing of the employees screens, and not only screenshots.

I don't know of any cons for this. The only thing with most of these software is that once the computer disconnects from the internet you lose control.

It solved my problem of employee monitoring for a while until I came across the issue of video recording which is a real deal breaker for me. I am now looking for other apps to switch to and would not recommend Teramind to anyone.

The software has great features and is very easy to implement and use. When you get so many features, the high price seems justifiable.

The customer support is really bad. I purchased the licenses mainly for its video recording feature but since last one month, I am not able to view old recordings. I can see only a week old recordings. It has been a month since ticket has been raised but they don't care to respond. And when they do, they just say the devs are working on it. So if you face any issue, only god may help you.

Teramind is helping us tremendously to measure employee time efficiency and effectiveness.

Sometimes the recording agent slows computers down.

We love that we can Remote control, view, and setup triggers for employee actions. It really helps us know what they are doing on a daily basis

It is somewhat confusing to set up the triggers that gauge productivity. Maybe some guidance when setting up would be helpful!

It provides a comprehensive view of what is going on in our business and allows us to configure it to deliver productivity metrics that we rely on.

It created some conflicts in unexpected places that took some time, and very good customer support to sort out.

Simple and intuitive. The setup was straight forward and started capturing data immediately. Rather powerful tool.

I couldn't find the documentation but that's likely my fault. Just did a support session and trying to leave them a good word.

Really cool to see my team collaborating together and keeping them focused on the tasks they are assigned to.

It needed to be setup by an experienced IT Department. I tried to do it for my team and nothing was working.

My customer, director of Company have better sleaping. Because in few click he can see that, none of his employees does anything to his company's detriment.

installation of client, very very simple and working. In other case uninstall computer client work simply to.

Only one problem is higher price for people in my country CR, but works perfectly. Problem was only antivir solution, but everything was correct one simple rule to management of antivir.

We were able to find out why some employees were not as productive.

Super easy to use, the file and keyword alerts are very helpful. It also has a real-time preview in the dashboard.

The only thing for my manager did not like was the price. She was wanting just 2 users and the smallest option was 5 users.

I haven't used this software much, but in the past i found it to be pretty easy to use in the past. Obviously designed to help larger organizations with more employees, the software was intuitive and provided a lot of interesting features. I personally loved the ability to printing sensitive documents with a little more protection and enforcing some compliance issues. This is often a problem in higher education that too many people simply ignore.

I've heard the price was a little high, but I honestly cannot really say for sure as I do not deal in that area. Though their support team were helpful, unlike many other software companies.