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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.55 / 5 (22)

Ease-of-Use

4.5 / 5

Value for Money

4.5 / 5

Customer Support

4.5 / 5

Functionality

4.5 / 5

Last Review Written

April 24, 2020

Pros/Cons

  • Pros

  • Product was very easy to configure and user interface is intuitive. Per mailbox pricing is a positive.

  • Very easy to setup. You can setup a user within a few minutes and start collecting data on the users email response time. Very easy to navigate and reporting is very clear and easy to ready.

  • Cons

  • The time taken to upload the emails for each person and the authentication process can be a bit slow. However, both of these are basically one-off problems.

  • Getting a hold of someone from Time to Replay was a bit a change and took a while.

Pricing

Pricing Range

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Advisor Recommendations & User Awards

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Pricing Guide

2020 Remote Work Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

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Additional Info

Ideal Customer Size

Small

Medium

Large

Operating Systems

Windows

Mac

Linux