--- title: "Wrike Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Wrike. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Wrike is a good fit for you!" source_url: "https://www.softwareadvice.com/remote-work/wrike-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Kanban Tools Software](https://www.softwareadvice.com/project-management/kanban-comparison/) / [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) / Wrike Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/project-management/wrike-profile/) Reviews [Alternatives](https://www.softwareadvice.com/project-management/wrike-profile/alternatives/) # Wrike User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 3,044 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.3/5 - Value for money: 4.2/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 1,604 reviews (53%) - 4 stars: 1,120 reviews (37%) - 3 stars: 225 reviews (7%) - 2 stars: 58 reviews (2%) - 1 star: 37 reviews (1%) ### Most mentioned pros - The task tracking tools are another highlight—Gantt charts, boards, and detailed task views make it easy to see what’s happening and where things stand. Once I got comfortable with the interface, I found it surprisingly efficient for organizing complex work, especially when multiple people or departments are involved. - As the lead for our PMO team, Wrike is absolutely essential — I genuinely can’t imagine managing our workload without it (our team of 4 has about 100 Wrike requests in each of our queue at all times) —Wrike keeps our plans, owners, timelines, and day-to-day execution organized in one place so we can work efficiently and stay aligned. - Request forms, blueprints and automations - these help to standardize request intake process, direct requests to the corresponding teams and automate notifications. ### Most mentioned cons - Calendar - I amazingly cannot see all the different projects and the due dates pers project. Since we use blueprints to have repeatable projects, we aren't going to rename every task, and can only show the task name, not project, is due on each day. - I find it to be one of the least helpful search features of any app I use - it definitely needs more filter options for specific phrases, to narrow it down to specific projects or folders, eliminate by task status, filter by author, with/without attachments, etc. - In addition, many of the more advanced automation capabilities are not user-facing and require access to backend API data, making them less accessible to non-technical users and limiting self-service automation. ## Wrike customer reviews Showing reviews 1-25 of 3,044 (page 1). ### Helpful for Keeping Projects and Tasks Organized - Overall rating: 4/5 - Reviewer: Swetha C. - Verified reviewer: Yes - Industry: Automotive - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros I liked how easy it was to keep tasks, deadlines, and project updates organized in one place. The different views were useful depending on what I was working on, and it was convenient to see who was responsible for each task and what was still pending. It also made collaboration easier without having to constantly follow up with people. #### Cons There was a bit of a learning curve in the beginning because there are a lot of features and options. Some parts of the interface also felt a little crowded, especially when working with larger projects. Once I got used to it, though, it became much easier to navigate. --- ### Easy-to-Navigate UI with Responsive Performance and Time-Saving Integrations - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered As a admin in Cigna and a technical product owner of the Wrike I like how easy to use, with an intuitive design that’s quick to learn. It also reduced our licence costs, and the premium support per user made the decision easier. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros As part of Cigna, I’ve been using Wrike for the last 8 months. It was a very new software for me at first, but I really like the UI design and find it very easy to navigate. One improvement I’d suggest is in the Gantt Chart: I’d like dependencies to be easier to create, because sometimes I run into issues when connecting one dependency to another. I also appreciate that it already offers integrations with multiple enterprise software tools, which reduces a lot of manual work. I’ve found it to be responsive in both the Windows application and the web version. It’s also much cheaper than other software, for example Smartsheet, which saves a lot of money for the organization. As an admin, I’ve onboarded multiple users and found it very easy to provide KT to new users. From my own experience, I was also new to the application, and it was still easy to utilize the functionality. Cigna AI has not been enabled yet, but I’ve tried a few functions as a beta tester. Summarizing and automating workflows felt much smoother compared to other competitive applications in the market. #### Cons I’d like the Gantt chart UI to be improved. When I create dependencies, sometimes it’s hard to track the dependency path because the lines overlap and get superimposed on each other. #### Reasons for switching to Wrike worst Support from Wrike team and lack Of DLP policy and to enable it they were charging separately. --- ### Great but quite specialized - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Functionality: 4/5 #### Pros Perfect for complicated project management but it works well only for the PMs while the rest people within the company struggle to use it/ keep up #### Cons We get quite some complaints from the peripheral teams that it’s hard to use and keep up with. There is some kind of debate about its value since half the employees don’t want it.. --- ### Powerful Project Management Platform with Excellent Visibility and Collaboration - Overall rating: 4/5 - Reviewer: Jonas W. - Verified reviewer: Yes - Industry: Building Materials - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Wrike has been very positive. The platform has significantly improved project visibility, communication, and accountability across teams by providing a centralized location for tasks, schedules, documents, and status updates. Features such as customizable dashboards, automated workflows, and Gantt charts make it easy to monitor project progress and identify potential delays before they become larger issues. For example, project managers can quickly see overdue tasks, resource workloads, and upcoming milestones without having to compile information from multiple sources. Wrike has also improved collaboration by allowing team members to assign tasks, share files, track discussions, and receive notifications within the same workspace. This helps reduce reliance on lengthy email chains and ensures that project information remains organized and accessible. While there is a learning curve associated with some of the more advanced customization and reporting features, the benefits of increased transparency, streamlined processes, and improved project control have made Wrike a valuable tool for managing both routine work and complex projects. Overall, I would recommend Wrike to organizations looking for a flexible and feature-rich project management solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Wrike excels at providing clear visibility across projects, tasks, and team workloads. Features such as customizable dashboards, Gantt charts, and automated workflows make it easy to track progress and keep projects moving forward. The ability to assign tasks, set dependencies, attach files, and maintain discussions directly within each task helps reduce email clutter and keeps all project information in one place. We have found the reporting tools particularly useful for monitoring deadlines, identifying bottlenecks, and giving stakeholders real-time updates on project status. Once configured, Wrike becomes a highly effective platform for improving collaboration, accountability, and overall project organization. #### Cons While Wrike is a powerful project management platform, some features can be confusing and require a significant learning curve for new users. The hierarchy between Spaces, Folders, Projects, and Tasks is not always intuitive, making it easy to lose track of where information is stored. Custom workflows and request forms are highly flexible, but setting them up correctly can be challenging without prior experience. Reporting and dashboard customization can also feel overwhelming due to the number of available options, and users may need to navigate through multiple menus to find specific settings or project views. Although these features provide tremendous flexibility, they can make the platform feel overly complex for teams that only need straightforward task and project tracking. #### Reasons for switching to Wrike It was too generic and allowed very little customization. Also, it had a small company feel. --- ### Wrike-Powerful project management platform with a strong learning curve. - Overall rating: 4/5 - Reviewer: Bob F. - Verified reviewer: Yes - Industry: Research - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Wrike has been exceptionally positive. While it requires an upfront investment of time to properly configure and get my team fully onboarded, the long-term payoff is well worth it. It transformed how our team manages complex projects, eliminating communication silos and providing the high-level visibility needed to keep everyone aligned and moving forward efficiently. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros What I liked most about Wrike is its exceptional ability to bring clarity and structure to complex workflows through real-time visibility, customizable dashboards, and robust task tracking. The centralized collaboration tools and interactive Gantt charts make it effortless to align cross-functional teams, monitor workloads, and keep everyone accountable without getting bogged down by endless status meetings. #### Cons While Wrike is a powerful platform, the steepest hurdle is its initial learning curve and complex configuration process. Setting up custom workflows, folders, and dashboards to fit a team's exact needs can feel overwhelming for new users and often requires dedicated time to master. Additionally, the pricing structure can become quite steep for smaller teams or growing businesses as you add advanced features. --- ### It’s a full-featured project management tool, but it definitely calls for a real commitment of time and budget - Overall rating: 4/5 - Reviewer: Leslie H. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Honestly, my time with Wrike has been pretty good overall—though it definitely wasn't smooth sailing from day one. After we got through the initial setup and the learning curve, things started to click. It really helped us get organized, made it clear who was responsible for what, and cut down on all those endless email chains and Slack pings. Where Wrike shines is task and deadline tracking, especially when multiple teams or departments are involved. If you're managing projects with a bunch of moving parts, it's genuinely solid. That said, Wrike isn't for everyone. If your team's processes are already pretty structured and you're willing to put in the time to set things up properly, you'll get a lot out of it. But if you just need something simple, it can feel like overkill—both in terms of features and price. I also found the support resources helpful in general, though when I had more specific configuration questions, it sometimes took a few back-and-forth exchanges before I got a real answer. One thing I should mention: don't expect Wrike to handle invoicing or payments. That's not its lane. Its strengths are really in project planning, collaboration, tracking day-to-day operations, and giving you a clear view of what's happening across all your projects. Bottom line? It's a powerful, all-in-one platform that can work really well for the right team. But between the cost, the learning curve, and how complex the interface can feel, I wouldn't call it the perfect fit for every organization out there #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I’ve found Wrike really shines when it comes to keeping everything in one place—whether that’s managing projects, assigning tasks, or just tracking where things stand. The different views, like lists, boards, calendars, and Gantt charts, mean everyone on the team can work in whatever way feels most comfortable to them. What I appreciate most are the customizable dashboards, task dependencies, request forms, and automation—they cut down on a ton of manual follow-up. If you’re juggling multiple projects at once, Wrike gives you a clear picture of what’s urgent, who’s doing what, and where the workload might be getting heavy. #### Cons Honestly, Wrike packs in so many features that it can feel a bit overwhelming compared to simpler tools. The interface isn't exactly intuitive at first—there's a lot going on—and figuring out how to organize everything across spaces, folders, and projects takes some real time. A few of the more useful features are locked behind pricier plans, which makes it harder to justify the cost if you're a small team. And notifications? They can get out of hand unless you take the time to tweak the settings. Plus, when your workspace gets loaded with tons of projects, things don't always run as smoothly as you'd hope—navigation can stutter, and performance sometimes lags. It's a powerful tool, but it definitely has a learning curve. --- ### Great for keeping marketing work organized - Overall rating: 5/5 - Reviewer: Geeta K. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Before Wrike, we used to share campaign updates and tasks via chat, email, and spreadsheets. Wrike has helped us centralize everything and meet deadlines more effectively. It has also reduced the need to constantly ask team members for status updates, saving time during busy campaigns. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like being able to keep campaigns, content-related tasks, deadlines, and team updates all in one place. It makes it easy to see what work is pending and who is doing what. Task tracking and shared project views are excellent for SEO and social media, especially since we often have multiple projects or tasks running simultaneously. #### Cons It took me a little while to get the hang of all the options and views. If you are working on a small project, some sections might feel like overkill. --- ### Wrike = Remarkable PPM Program for Everyone and Business - Overall rating: 5/5 - Reviewer: Andy M. - Verified reviewer: Yes - Industry: Food Production - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Wrike is the most robust project portfolio management tool that I have ever used. I like that it automates complex repetitive task and project management processes. #### Cons I use both cloud and on-premise Wrike systems across mobile and PC devices and I do not fail to accomplish my needs due to an unfixed error. --- ### Continuous Improvement - Overall rating: 4/5 - Reviewer: Adewale A. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I think that Wrike is great. I have not had any issues since I have been using Wrike, and most of my colleagues say the same. I think there is always room for improvement, and Wrike might want to employ on-site data collection during troubleshooting to gather feedback for improvement. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I would say that Wrike has been a business partner, as I would have been able to achieve very little without Wrike in terms of managing my everyday workload and sorting things out. The AI intuition is additional support and an exceptional feature added to the platform. #### Cons Very few cons on Wrike. Sometimes, I might need a bigger screen to get going, but I think this is something I need to sort out rather than blaming Wrike for it. --- ### My Tool for Managing Production Projects - Overall rating: 5/5 - Reviewer: Jordan Q. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Clear project organization, useful task and deadline tracking, good team collaboration, practical project dashboards, and helpful visibility into the progress of my production projects. #### Cons The interface can feel a little complex at first, the number of features may be overwhelming, some advanced options require time to learn, and notifications can sometimes become too frequent. --- ### Wrike for Organizational Management: A Game Changer - Overall rating: 5/5 - Reviewer: Megan A. - Verified reviewer: Yes - Industry: Hospitality - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience has been fantastic. I have been a leader and implementer of the tool for multiple organizations, and Wrike is hands down my favorite project management tool of the many I have tried. I would also say that the customer experience is exceptional, and my relationships with our appointed contacts at Wrike have been huge helps in being successful within the tool. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that Wrike takes projects and teams beyond task management, and makes it so that you can truly manage departments, teams, and an entire organization with ease within the tool. There are so many different ways to view the work that you are doing in Wrike, making it customizable to different working and learning styles. #### Cons Currently, the limitations to use of AI without paying more. Our organization already has a large cost associated with our Wrike licenses, so when adding in additional costs in order to utilize the AI features that have been rolled out, that has been a bummer. #### Reasons for choosing Wrike Wrike provided the highest ability to customize the tool to the needs of each individual team, yet be able to still cohesively connect our teams processes. --- ### A Powerful, User-Friendly Tool with Outstanding Support - Overall rating: 4/5 - Reviewer: Ayesha H. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Wrike has been very positive. Its effectiveness at work has extended into my personal life, where I’ve increased my usage to help manage day-to-day tasks and stay organized more effectively. In addition to the strong functionality of the tool itself, Wrike’s customer service has been phenomenal, providing timely, helpful support that further enhanced the overall experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Wrike stands out for its easy-to-use, intuitive interface that makes it accessible to a wide range of users, not just project managers. It supports seamless collaboration across teams, departments, and even between companies, making it a flexible tool for interdepartmental and intercompany work. Additionally, Wrike’s availability on both desktop and mobile ensures users can stay connected and productive from anywhere, with both platforms offering a polished, user-friendly experience. #### Cons Wrike’s main drawbacks are performance-related and technical accessibility. Reporting can sometimes be slow to load, which impacts efficiency when pulling data or generating insights. In addition, many of the more advanced automation capabilities are not user-facing and require access to backend API data, making them less accessible to non-technical users and limiting self-service automation. #### Reasons for choosing Wrike Wrike was chosen over Jira because it is far more user-friendly and intuitive, making it accessible to a broader audience across the organization, not just technical or delivery teams. Its ease of use supports company-wide adoption across departments, enabling consistent collaboration without a steep learning curve. In addition, Wrike’s clean, visually appealing interface makes project information easier to understand at a glance, which is especially valuable for cross-functional teams and leadership visibility. --- ### Wrike Review - Overall rating: 5/5 - Reviewer: Midori H. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros As a project manager, I really love Wrike for its efficiency and ease. It's been my favorite all-in-one tool for timelines, resourcing, and review workflows. It has an easy UI to follow, is very customizable, and I always feel like I'm in the know for Wrike updates and any new customization options. #### Cons It seems like Wrike is rolling out AI updates at an overly rapid pace, and at the moment I'm not finding much value in it. AI is still very new and doesn't always work unless it's given extremely specific prompts. I find that to be tiring and wasteful, especially considering how much energy AI uses. I know that the trajectory of AI is that it will only get better over time, but that means it could take over my job entirely, or at best, reduce my job entirely to just AI quality assurance. My company may not even need Wrike one day, because all of its marketing material could be solely produced by AI instead of a creative team. Humans are trying too hard to take advantage of AI right now, but the reality is that one day AI will be taking advantage of humanity. #### Reasons for switching to Wrike Trello was before my time, but my team said it was too simple. We needed something that could handle more complex timelines and asset approval workflows. --- ### We tested over 10 Project Management tools and Wrike won every time - Overall rating: 5/5 - Reviewer: Sarah F. - Verified reviewer: Yes - Industry: E-Learning - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Bringing wrike onboard as our PM partner has had a very positive impact on our productivity. If a project or request is not in the system, it might as well had not happened. We've also had great partnership with their customer success team, helping us auto-migrate work from Asana when another team came onboard to our instance, and helping build out a global solution to expand further for our company. Overall it has been a very positive experience for our company and I'm looking forward to where we go next. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Since 2020, we've undergone three major transformations with Wrike as our company has evolved. The first was to find a new project management tool while onboarding another marketing group. We demoed over 10 PM tools from Basecamp to Monday to Asana to Workzone and Wrike won with it's attention to custom field management, flexible request forms, and sophisticated organizational tools. Over the years it has proven to be a forward thinking company that rolls out new features with regularity, making it's product a better value year over year. #### Cons It's easy to get lost in configuration of the tool, the learning curve to becoming an expert admin and setting up good governance is steep and takes time. However it is worth it to have full control over your environment. #### Reasons for choosing Wrike Wrike had the right balance of features, functions, user experience, and price for our requirements. #### Reasons for switching to Wrike Team consolidation and Wrike was a better fit for the overall company and had better features and functionality. --- ### Why I like Wrike, by Kevin F. - Overall rating: 5/5 - Reviewer: Kevin F. - Verified reviewer: Yes - Industry: Insurance - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Love it and have been using it for a very long time. I did a lot of research many years ago and landed on Wrike -- many years later we were acquired by Allstate, who eventually selected Wrike for the enterprise PM needs -- which was super validating to me. I put my email as kevin.fuschich@ngic.com, which is my login email -- but my true work email is kevin.fuschich@allstate.com #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What DID I like? I still use it. But... I think what I like the most is the vastness of my ability to input and track. I am spinning so many plates from so many different universes it's impossible to keep track. #### Cons I think it's that I have never been able to figure out how to use milestones... they sound like something super beneficial to me, but I can't figure out how they would be #### Reasons for choosing Wrike It was so many years ago when I went with Wrike that I can't remember what the specific reason was -- I know cost was a factor at the time. There were so many features and it felt like a "living" and evolving tool that wasn't going to vanish. #### Reasons for switching to Wrike Todoist wasn't robust enough to handle the work --- ### Wrike projects remain visible but set up takes patience - Overall rating: 4/5 - Reviewer: Dave S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Prior to implementing wrike, no employee could see what other employees were working on unless they physically asked. This resulted in dropped projects frequently due to absence of a supervisor. Furthermore, the number of times managers had to coordinate reassignment of tasks was greatly reduced. When a project status changes in the system, it will automatically ping the correct employee/project lead so they don't have to wait for an email or a phone call to find out the new status. Automating this process has saved us literally hours of communication on a daily basis that previously fell on one employee to keep track of. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Sitting at home waiting and i just pulled it up on my phone and i can see exactly where each and every task is in the project without even having to send a text to ask for a project status update. Prior to using wrike, our status updates were spread across many e-mails and spreadsheets. With all of those places to look there was no easy way to get the current project status from most employees (with some digging through old e-mail) and it would take a manager/lead approximately 10 minutes to get the project status from anyone. Automations have been great as well. #### Cons Learning curve: the learning curve is very steep, and wrike does not warn users ahead of time about how much of a challenge building their boards will be. In order to give all of your employees the ability to create their own boards, you ultimately end up with 5-6 boards that are doing similar processes, but with slightly different column names, making it difficult for users to compare data across multiple boards. Users can view information and make comments, but users cannot access the features needed for creating or editing automations or formula columns. It is difficult for users to understand when they are approaching the limit prior to exceeding it. --- ### Flexible Collaboration Platform with Strong Team Support - Overall rating: 5/5 - Reviewer: William K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Wrike has been very positive, particularly in enabling strong teamwork and cross-functional collaboration. Its flexibility allows teams to evolve their processes over time, which is essential in dynamic environments. Once properly set up, it becomes a powerful tool for maintaining clarity, improving efficiency, and ensuring everyone stays aligned on priorities. The platform supports both high-level planning and detailed execution, which makes it suitable for a wide range of use cases. Combined with reliable support and continuous improvements, Wrike provides a solid foundation for teams looking to scale collaboration while maintaining structure and transparency. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I appreciated most about Wrike is its flexibility and ability to adapt to different workflows without forcing a rigid structure. It allows teams to collaborate seamlessly across functions, making it easier to stay aligned even in fast-paced environments. The platform supports clear visibility into tasks, timelines, and ownership, which strengthens teamwork and accountability. I also found the level of customization particularly valuable, as it lets teams tailor dashboards and processes to their exact needs. On top of that, the support resources and guidance available are consistently strong, enabling smooth onboarding and ongoing optimization without unnecessary friction. #### Cons While Wrike is highly flexible, that same flexibility can sometimes lead to complexity, especially for new users trying to understand how everything fits together. Without clear initial structure, teams may struggle to establish consistent ways of working, which can impact collaboration early on. Some features feel slightly unintuitive and require a learning curve before they deliver full value. Additionally, navigation between spaces and tasks can occasionally feel less streamlined than expected. Although support is generally excellent, resolving more advanced configuration questions can take time, particularly when balancing multiple team needs and ensuring alignment across different workflows. --- ### Strong and Reliable Tool for Managing Tasks and Workflows - Overall rating: 5/5 - Reviewer: Jayasri R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Wrike has been positive. It’s a powerful tool for task tracking, workflow management, and process management, especially for teams that need structure and visibility. While it takes time to learn and may feel pricey, it delivers good value for money if you fully use its features. Customer support is helpful, and although there are some bugs and issues, they usually don’t affect everyday work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Wrike is very strong when it comes to task tracking and workflow management. It’s easy to see who’s working on what, track progress, and manage deadlines without things slipping through the cracks. The process management features are flexible and customizable, which really helps teams stay organized. Customer support and help resources are also decent when you need assistance. #### Cons Wrike isn’t the easiest tool to use at first, so ease of use can be a challenge for new users. From a value for money perspective, pricing can feel high for smaller teams. There are also occasional bugs and issues, like minor glitches or slow performance. --- ### Wrike Review - 8 Years In - Overall rating: 5/5 - Reviewer: Briana S. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I'm considered a curious mind and a lover of process, so my experience has been great, because I am curious about how all the menus and buttons in general work or what they offer to then see how we can use Wrike better. Wrike certainly helps as being the source of truth for my projects. When a meeting occurs about something in Wrike, I pull it up and add any notes right into it. No splitting between an email inbox, Google Drive notes (although we link those all the time for briefs), and Slack messages. I like that I can dump my thoughts into projects and set up subtasks just how I like and then not have to think about that thing until it is ready to be worked on, on the list of priorities. My dashboard helps me not loose sight of it and keeps my productivity up. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that I can build dashboards to fit the needs of what I personally want to see in order to manage what is assigned to me (for example: A widget for work tagged as analytics to gather, a widget for work due in the next week, a widget for work that helps our business on Amazon...etc) and dashboards for a specific department to fit their needs. I open Wrike daily and it's so nice to see what is "Ready", as our workflow status, for me in my dashboard as well. We also use the file commenting feature very frequently, that really cuts down on meetings and understanding the vision between team members. I also like that you can submit ideas for the tool at any time. #### Cons I think the the inbox structure could use improvements. Could add a search bar for the inbox that lets you search for date ranges of a comment, keywords someone might have commented with as another way to find things (for example: I might remember that so-and-so tagged me with the word 'retailers' in their comment, but I don't remember which subject that was for and I had already had the inbox message 'read'.) Something more similar to an email inbox. I also think if you are using the "approvals" process on assets, that it would be nice to see in my 'sent' inbox that the approval I am requesting shows up there. Some times when I use that feature I need to then track down the ticket again the same day and it could be easier that way. --- ### Great Project Management Software - Overall rating: 5/5 - Reviewer: John D. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Wrike was positive, especially for managing complex, cross‑functional work. It’s a very capable platform once it’s set up well. The ability to customize workflows, views, and automation made it much easier to align teams around shared processes while still supporting different working styles. Collaboration improved because conversations, files, and approvals lived alongside the work instead of being scattered across email and chat. The trade‑off is that you do need clear ownership and governance; without that, things can become messy or confusing over time. With strong admin practices, though, Wrike is a powerful backbone for project and portfolio management. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I liked most about Wrike was how it combined flexibility with structure. The platform makes it easy to manage complex, cross‑functional projects while still giving teams freedom to work in the way that suits them best. Customizable workflows, dashboards, and automation help keep everyone aligned without adding unnecessary bureaucracy. Real‑time visibility into tasks, dependencies, and workloads improves accountability and makes it much easier to spot issues early. I also appreciated the strong collaboration features—comments, proofing, and approvals all in one place—which significantly reduced back‑and‑forth emails and helped decisions move faster. #### Cons What I liked least about Wrike was the learning curve and occasional complexity as usage scaled. For new or non‑technical users, the sheer number of features, views, and configuration options can feel overwhelming and require meaningful onboarding time. As workspaces grow, it’s easy for structures, custom fields, and workflows to become inconsistent if there isn’t strong admin governance and clear standards. The interface, while powerful, can feel cluttered when many projects and automations are in play, and performance can sometimes lag with very large data sets. Reporting is solid but can require effort to tailor exactly to leadership’s needs. --- ### Wrike is the perfect work orgainsation tool - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love Wrike, and I'm very hopeful that my complaint will be used to improve the system with features that many of their users will benefit from. I am grateful to be able to have that conversation with them, and feel heard, and confident that Wrike will do their best to find a solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Wrike is created by an excellent team, and backed by a wonderful community, all of whom work hard to support each other and improve the software. Wrike is always growing and moving forward, and consistently keeps the users informed and involved in the process, making sure tutorials and articles are on hand. They also have seminars that launch and teach new features. #### Cons Wrike pride themselves on putting the customer first and keeping the software up to date with new features and functions that improve the current way of working. However, one latest update has completely changed our system - 'Group by Assignee' shows all assignees, not the ones selected and filtered by. It will show other people because the selected users are within that task. This makes no sense because I just want to see the tasks that are in a other person's task list - when speaking with Wrike about this issue, they said it was how their new feature worked and they could put my complaint to the production team to work with. It's frustrating that what we mainly used the software for has completely changed. We've had members of our team stop using the software because they can no longer see their team's workload. --- ### Effective Work Management for a Lean Marketing Team Supporting a Large Organization - Overall rating: 4/5 - Reviewer: Christian G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Wrike has been positive. We used it with a small marketing team supporting a large business of 2,000+ employees, primarily for ticketing, project intake, and managing marketing requests. It helped centralize incoming work, improve visibility into priorities, and keep tasks organized across a high volume of requests. While there was some complexity and occasional friction with usability, it was a valuable tool for managing workload and maintaining accountability in a fast-paced environment. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros What I liked most about Wrike was its ability to keep projects organized in one place with clear task ownership, deadlines, and progress visibility. It made cross-team collaboration easier, especially through customizable workflows, dashboards, and reporting that helped keep everyone aligned. #### Cons What I liked least about Wrike was that the platform can feel overly complex at times, especially for new users. Some features require a learning curve, and navigation/customization can be less intuitive than expected, which can slow adoption and day-to-day efficiency. --- ### Improved Efficiency and Organization with Wrike - Overall rating: 5/5 - Reviewer: Jennifer N. - Verified reviewer: Yes - Industry: Sports - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, our experience with Wrike has been very positive. It has become a central hub for managing projects, improving collaboration, and increasing accountability across teams. The platform has helped us standardize processes, enhance visibility into workflows, and operate more efficiently. While user adoption requires consistent reinforcement, the benefits of organization, scalability, and time savings make Wrike a valuable tool for our team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Wrike has significantly streamlined our workflows and improved overall efficiency across teams. The ability to replicate projects and tasks year-over-year is especially valuable for us, as it saves time and ensures consistency in execution. Its task tracking and process management tools make it easy to stay organized, maintain visibility, and keep projects moving forward on schedule. #### Cons Adoption across all users can sometimes be a challenge. Like many workflow tools, its effectiveness depends on consistent usage, and we’ve experienced some gaps with team members not fully utilizing the system. Continued internal training and reinforcement of processes have helped, but this is an area that requires ongoing attention. --- ### A Powerful, Flexible Platform That Keeps Our Team Aligned - Overall rating: 5/5 - Reviewer: Maddy F. - Verified reviewer: Yes - Industry: Sports - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Wrike has been very positive. It provides strong value for money given the breadth of features available, particularly for teams that need robust workflow and process management tools. Customer support has been reliable when issues arise, and the platform continues to evolve with helpful updates. Wrike has ultimately helped our team stay more organized, improve accountability, and streamline communication across projects. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Wrike is how seamlessly it brings structure and visibility to our workflows. The task tracking and project organization features make it easy to see who is responsible for what and when things are due, which is critical in a fast-paced environment. I also really value the platform’s flexibility—whether we’re managing simple to-do lists or more complex, multi-step processes, Wrike adapts well. The dashboards and reporting tools are especially helpful for keeping stakeholders aligned and informed without needing constant check-ins. #### Cons While Wrike is a strong tool overall, there can be a slight learning curve when first getting started, especially for team members who are new to project management platforms. Some features aren’t as intuitive upfront, and it can take time to fully understand how to best structure workflows. Occasionally, minor bugs or lag can occur, but nothing that significantly disrupts productivity. --- ### Powerful platform for managing complex workflows - Overall rating: 5/5 - Reviewer: Thiago F. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Wrike has been very positive. It is a robust platform that helps centralize project management, improve workflow visibility, and keep teams aligned across multiple demands and deadlines. In more complex operational environments, it becomes especially valuable because it supports detailed processes, task tracking, and cross-functional collaboration. Although it may require some initial learning and thoughtful setup, once implemented properly it delivers a lot of control, organization, and efficiency. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Wrike has been very helpful for organizing complex workflows, tracking tasks across multiple teams, and giving visibility into project status in real time. It is especially strong when managing high volumes of demands, different stakeholders, and detailed process flows. I also like the customization possibilities, such as custom fields, request forms, dashboards, and automations, which make it adaptable to different operational realities. Once the structure is well built, it becomes a very powerful tool for project and process management. #### Cons The platform can feel complex at first, especially for new users who are not familiar with more robust workflow tools. Some configurations require deeper knowledge to unlock the full value of the system, and adoption can take time depending on the team. In some cases, reporting and interface navigation could feel more intuitive, especially for less operational users or leaders who want faster high-level views. ## More reviews [Next reviews](https://www.softwareadvice.com/project-management/wrike-profile/reviews/?page=2) --- Wrike Reviews, Pros and Cons - 2026 Software Advice