--- title: "Wrike Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Wrike. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Wrike is a good fit for you!" source_url: "https://www.softwareadvice.com/remote-work/wrike-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Agile Project Management Software](https://www.softwareadvice.com/project-management/agile-comparison/) / [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) / Wrike Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/project-management/wrike-profile/) Reviews [Alternatives](https://www.softwareadvice.com/project-management/wrike-profile/alternatives/) # Wrike User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 3,039 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.3/5 - Value for money: 4.2/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 1,601 reviews (53%) - 4 stars: 1,118 reviews (37%) - 3 stars: 225 reviews (7%) - 2 stars: 58 reviews (2%) - 1 star: 37 reviews (1%) ### Most mentioned pros - The task tracking tools are another highlight—Gantt charts, boards, and detailed task views make it easy to see what’s happening and where things stand. Once I got comfortable with the interface, I found it surprisingly efficient for organizing complex work, especially when multiple people or departments are involved. - As the lead for our PMO team, Wrike is absolutely essential — I genuinely can’t imagine managing our workload without it (our team of 4 has about 100 Wrike requests in each of our queue at all times) —Wrike keeps our plans, owners, timelines, and day-to-day execution organized in one place so we can work efficiently and stay aligned. - Request forms, blueprints and automations - these help to standardize request intake process, direct requests to the corresponding teams and automate notifications. ### Most mentioned cons - Calendar - I amazingly cannot see all the different projects and the due dates pers project. Since we use blueprints to have repeatable projects, we aren't going to rename every task, and can only show the task name, not project, is due on each day. - I find it to be one of the least helpful search features of any app I use - it definitely needs more filter options for specific phrases, to narrow it down to specific projects or folders, eliminate by task status, filter by author, with/without attachments, etc. - In addition, many of the more advanced automation capabilities are not user-facing and require access to backend API data, making them less accessible to non-technical users and limiting self-service automation. ## Wrike customer reviews Showing reviews 1-25 of 3,039 (page 1). ### Great Workflow automation software for beginners - Overall rating: 5/5 - Reviewer: Arun R. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience was really good with wrike, been using it for workflow automation for our company, and wrike was very easy as someone who just started using workflow automation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Their ui and ease of use as someone who just started using CRM, Wrike made me feel this workflow management much familiar compared to other tools i have tried. #### Cons The customer support was little bit off, although right now i have dedicated account manager, so no issues. #### Reasons for choosing Wrike Wrike was much easier as beginner, while Monday and Jira. --- ### Powerful Project Management Platform with Excellent Visibility and Collaboration - Overall rating: 4/5 - Reviewer: Jonas W. - Verified reviewer: Yes - Industry: Building Materials - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Wrike has been very positive. The platform has significantly improved project visibility, communication, and accountability across teams by providing a centralized location for tasks, schedules, documents, and status updates. Features such as customizable dashboards, automated workflows, and Gantt charts make it easy to monitor project progress and identify potential delays before they become larger issues. For example, project managers can quickly see overdue tasks, resource workloads, and upcoming milestones without having to compile information from multiple sources. Wrike has also improved collaboration by allowing team members to assign tasks, share files, track discussions, and receive notifications within the same workspace. This helps reduce reliance on lengthy email chains and ensures that project information remains organized and accessible. While there is a learning curve associated with some of the more advanced customization and reporting features, the benefits of increased transparency, streamlined processes, and improved project control have made Wrike a valuable tool for managing both routine work and complex projects. Overall, I would recommend Wrike to organizations looking for a flexible and feature-rich project management solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Wrike excels at providing clear visibility across projects, tasks, and team workloads. Features such as customizable dashboards, Gantt charts, and automated workflows make it easy to track progress and keep projects moving forward. The ability to assign tasks, set dependencies, attach files, and maintain discussions directly within each task helps reduce email clutter and keeps all project information in one place. We have found the reporting tools particularly useful for monitoring deadlines, identifying bottlenecks, and giving stakeholders real-time updates on project status. Once configured, Wrike becomes a highly effective platform for improving collaboration, accountability, and overall project organization. #### Cons While Wrike is a powerful project management platform, some features can be confusing and require a significant learning curve for new users. The hierarchy between Spaces, Folders, Projects, and Tasks is not always intuitive, making it easy to lose track of where information is stored. Custom workflows and request forms are highly flexible, but setting them up correctly can be challenging without prior experience. Reporting and dashboard customization can also feel overwhelming due to the number of available options, and users may need to navigate through multiple menus to find specific settings or project views. Although these features provide tremendous flexibility, they can make the platform feel overly complex for teams that only need straightforward task and project tracking. #### Reasons for switching to Wrike It was too generic and allowed very little customization. Also, it had a small company feel. --- ### Great but quite specialized - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Functionality: 4/5 #### Pros Perfect for complicated project management but it works well only for the PMs while the rest people within the company struggle to use it/ keep up #### Cons We get quite some complaints from the peripheral teams that it’s hard to use and keep up with. There is some kind of debate about its value since half the employees don’t want it.. --- ### If you don't have Wrike today, RUN and get it! - Overall rating: 5/5 - Reviewer: Shelly E. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, Wrike is great! We utilized the additional service to set up our first space and to understand all the pieces. Also, they are constantly adding new enhancements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The first thing that drew me to Wrike was the "Excel" look, but now it's much more. Dashboards are one of the top things for me! #### Cons The initial setup but just because of the learning curve, on my part. You just have to take the time to get in and learn, knowing you can make modifications as you go. #### Reasons for choosing Wrike The view and the capabilities along with cost and assistance. #### Reasons for switching to Wrike Technically, we did but didn't switch. We were using Excel as a project management application which it isn't! We needed a "real" PM application. --- ### Easy-to-Navigate UI with Responsive Performance and Time-Saving Integrations - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered As a admin in Cigna and a technical product owner of the Wrike I like how easy to use, with an intuitive design that’s quick to learn. It also reduced our licence costs, and the premium support per user made the decision easier. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros As part of Cigna, I’ve been using Wrike for the last 8 months. It was a very new software for me at first, but I really like the UI design and find it very easy to navigate. One improvement I’d suggest is in the Gantt Chart: I’d like dependencies to be easier to create, because sometimes I run into issues when connecting one dependency to another. I also appreciate that it already offers integrations with multiple enterprise software tools, which reduces a lot of manual work. I’ve found it to be responsive in both the Windows application and the web version. It’s also much cheaper than other software, for example Smartsheet, which saves a lot of money for the organization. As an admin, I’ve onboarded multiple users and found it very easy to provide KT to new users. From my own experience, I was also new to the application, and it was still easy to utilize the functionality. Cigna AI has not been enabled yet, but I’ve tried a few functions as a beta tester. Summarizing and automating workflows felt much smoother compared to other competitive applications in the market. #### Cons I’d like the Gantt chart UI to be improved. When I create dependencies, sometimes it’s hard to track the dependency path because the lines overlap and get superimposed on each other. #### Reasons for switching to Wrike worst Support from Wrike team and lack Of DLP policy and to enable it they were charging separately. --- ### Powerful project management tool with excellent task tracking - Overall rating: 5/5 - Reviewer: Karol S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I had a positive experience with Wrike. It was a reliable project management tool that helped our team collaborate, track tasks, and stay on schedule. I didn't experience any major bugs or performance issues during my time using it. The platform offers good value considering the features it provides, although teams should spend time planning their workspace structure before rolling it out. I didn't personally interact with customer support or use the invoicing features, so I can't comment on those areas, but for project and task management, Wrike met our team's needs well. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Wrike made it much easier to keep projects and tasks organized across the team. I liked being able to assign tasks, set due dates, add comments, and track progress in one place. It improved visibility into ongoing work and helped everyone stay aligned, especially while working remotely. Once our team became familiar with the platform, it was straightforward to use for day-to-day project management. #### Cons The biggest challenge was organizing the workspace. When we first implemented Wrike, our team wasn't very familiar with the platform, so we created folders and projects in a way that didn't scale well. As more projects were added, we ended up with many layers of folders and subfolders, making navigation more confusing and reducing visibility. Reorganizing everything later was difficult because the workspace was already actively being used. I also think there is a learning curve when setting up an effective project structure from the beginning. #### Reasons for switching to Wrike We switched because we were looking for a project management solution that better fit our team's workflow and organizational needs. Wrike provided the features and structure we were looking for as our projects became more complex. --- ### It’s a full-featured project management tool, but it definitely calls for a real commitment of time and budget - Overall rating: 4/5 - Reviewer: Leslie H. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Honestly, my time with Wrike has been pretty good overall—though it definitely wasn't smooth sailing from day one. After we got through the initial setup and the learning curve, things started to click. It really helped us get organized, made it clear who was responsible for what, and cut down on all those endless email chains and Slack pings. Where Wrike shines is task and deadline tracking, especially when multiple teams or departments are involved. If you're managing projects with a bunch of moving parts, it's genuinely solid. That said, Wrike isn't for everyone. If your team's processes are already pretty structured and you're willing to put in the time to set things up properly, you'll get a lot out of it. But if you just need something simple, it can feel like overkill—both in terms of features and price. I also found the support resources helpful in general, though when I had more specific configuration questions, it sometimes took a few back-and-forth exchanges before I got a real answer. One thing I should mention: don't expect Wrike to handle invoicing or payments. That's not its lane. Its strengths are really in project planning, collaboration, tracking day-to-day operations, and giving you a clear view of what's happening across all your projects. Bottom line? It's a powerful, all-in-one platform that can work really well for the right team. But between the cost, the learning curve, and how complex the interface can feel, I wouldn't call it the perfect fit for every organization out there #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I’ve found Wrike really shines when it comes to keeping everything in one place—whether that’s managing projects, assigning tasks, or just tracking where things stand. The different views, like lists, boards, calendars, and Gantt charts, mean everyone on the team can work in whatever way feels most comfortable to them. What I appreciate most are the customizable dashboards, task dependencies, request forms, and automation—they cut down on a ton of manual follow-up. If you’re juggling multiple projects at once, Wrike gives you a clear picture of what’s urgent, who’s doing what, and where the workload might be getting heavy. #### Cons Honestly, Wrike packs in so many features that it can feel a bit overwhelming compared to simpler tools. The interface isn't exactly intuitive at first—there's a lot going on—and figuring out how to organize everything across spaces, folders, and projects takes some real time. A few of the more useful features are locked behind pricier plans, which makes it harder to justify the cost if you're a small team. And notifications? They can get out of hand unless you take the time to tweak the settings. Plus, when your workspace gets loaded with tons of projects, things don't always run as smoothly as you'd hope—navigation can stutter, and performance sometimes lags. It's a powerful tool, but it definitely has a learning curve. --- ### One of the Best Tools for Project Organization - Overall rating: 5/5 - Reviewer: Kamini V. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall my Wrike experience has been awesome. It has increased collaboration across my team, helped with project visibility, and it’s really cut down on tasks falling through the cracks in the organization lifecycle. It’s rock solid, project flexible and will scale with larger, longer projects. I would definitely recommend this software to teams looking to invest in good all around project management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Wrike really helps us to stay organized with all of our projects and to also stay on track with our daily workload. Its interface is clean and it’s easy to manage the tasks assigned to myself or my teammates. I also like how I can really customize the dashboards and run the reports of the status of my work. Also the integration wth various work stream. #### Cons It takes a few weeks of getting to know how some of the more complex areas of this software are built, especially if you’re looking to do more custom reporting and work-flows but, as you get it working correctly, it works really smoothly. --- ### Helpful for Keeping Projects and Tasks Organized - Overall rating: 4/5 - Reviewer: Swetha C. - Verified reviewer: Yes - Industry: Automotive - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros I liked how easy it was to keep tasks, deadlines, and project updates organized in one place. The different views were useful depending on what I was working on, and it was convenient to see who was responsible for each task and what was still pending. It also made collaboration easier without having to constantly follow up with people. #### Cons There was a bit of a learning curve in the beginning because there are a lot of features and options. Some parts of the interface also felt a little crowded, especially when working with larger projects. Once I got used to it, though, it became much easier to navigate. --- ### Great for keeping marketing work organized - Overall rating: 5/5 - Reviewer: Geeta K. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Before Wrike, we used to share campaign updates and tasks via chat, email, and spreadsheets. Wrike has helped us centralize everything and meet deadlines more effectively. It has also reduced the need to constantly ask team members for status updates, saving time during busy campaigns. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like being able to keep campaigns, content-related tasks, deadlines, and team updates all in one place. It makes it easy to see what work is pending and who is doing what. Task tracking and shared project views are excellent for SEO and social media, especially since we often have multiple projects or tasks running simultaneously. #### Cons It took me a little while to get the hang of all the options and views. If you are working on a small project, some sections might feel like overkill. --- ### A Powerful, User-Friendly Tool with Outstanding Support - Overall rating: 4/5 - Reviewer: Ayesha H. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Wrike has been very positive. Its effectiveness at work has extended into my personal life, where I’ve increased my usage to help manage day-to-day tasks and stay organized more effectively. In addition to the strong functionality of the tool itself, Wrike’s customer service has been phenomenal, providing timely, helpful support that further enhanced the overall experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Wrike stands out for its easy-to-use, intuitive interface that makes it accessible to a wide range of users, not just project managers. It supports seamless collaboration across teams, departments, and even between companies, making it a flexible tool for interdepartmental and intercompany work. Additionally, Wrike’s availability on both desktop and mobile ensures users can stay connected and productive from anywhere, with both platforms offering a polished, user-friendly experience. #### Cons Wrike’s main drawbacks are performance-related and technical accessibility. Reporting can sometimes be slow to load, which impacts efficiency when pulling data or generating insights. In addition, many of the more advanced automation capabilities are not user-facing and require access to backend API data, making them less accessible to non-technical users and limiting self-service automation. #### Reasons for choosing Wrike Wrike was chosen over Jira because it is far more user-friendly and intuitive, making it accessible to a broader audience across the organization, not just technical or delivery teams. Its ease of use supports company-wide adoption across departments, enabling consistent collaboration without a steep learning curve. In addition, Wrike’s clean, visually appealing interface makes project information easier to understand at a glance, which is especially valuable for cross-functional teams and leadership visibility. --- ### Wrike is my best work friend - Overall rating: 5/5 - Reviewer: Audra R. - Verified reviewer: Yes - Industry: Computer Software - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Wrike has been extremely positive and high-impact. It’s a mission-critical platform for how our PMO and Marketing teams plan, execute, and stay aligned, and it enables me to manage work far more efficiently than would be possible without it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What "do" I like most As the lead for our PMO team, Wrike is absolutely essential — I genuinely can’t imagine managing our workload without it (our team of 4 has about 100 Wrike requests in each of our queue at all times) —Wrike keeps our plans, owners, timelines, and day-to-day execution organized in one place so we can work efficiently and stay aligned. We’ve partnered closely with the Wrike team to tailor the platform to fit our specific needs, and it’s become the backbone of how we manage projects and drive alignment across departments. I’m especially excited about the potential of Wrike’s AI tools to take our efficiency even further. As the key advocate and “Wrike champion” across our company, I love helping other teams and individuals discover how powerful it can be — I like to say Wrike is our best work friend! I’m also one of the key drivers of Wrike across the company—helping teams get set up the right way, sharing best practices, and making sure we’re using it consistently, so everyone gets the full benefit. In Marketing, everyone jokes that my favorite word is “Wrike,” and they’re not wrong. I’ve even earned the nickname “Wrike Police” because I’m always spotting small fixes that keep our processes clean, accurate, and running smoothly. Simply put, Wrike has transformed the way we collaborate, track progress, and deliver results. #### Cons What "do" I like least If I had to pick something, it’s that Wrike is powerful enough that it can take a little time for new users to learn the “best practice” way to set things up. We have done a lot of tailoring to our specific needs. We probably need to re-think about all the customizing and go back to being more simplified. #### Reasons for switching to Wrike Excel was before the company had a serious project management team. --- ### Why I like Wrike, by Kevin F. - Overall rating: 5/5 - Reviewer: Kevin F. - Verified reviewer: Yes - Industry: Insurance - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Love it and have been using it for a very long time. I did a lot of research many years ago and landed on Wrike -- many years later we were acquired by Allstate, who eventually selected Wrike for the enterprise PM needs -- which was super validating to me. I put my email as kevin.fuschich@ngic.com, which is my login email -- but my true work email is kevin.fuschich@allstate.com #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What DID I like? I still use it. But... I think what I like the most is the vastness of my ability to input and track. I am spinning so many plates from so many different universes it's impossible to keep track. #### Cons I think it's that I have never been able to figure out how to use milestones... they sound like something super beneficial to me, but I can't figure out how they would be #### Reasons for choosing Wrike It was so many years ago when I went with Wrike that I can't remember what the specific reason was -- I know cost was a factor at the time. There were so many features and it felt like a "living" and evolving tool that wasn't going to vanish. #### Reasons for switching to Wrike Todoist wasn't robust enough to handle the work --- ### Solid Work Managemnet Platform - Overall rating: 5/5 - Reviewer: Amanda P. - Verified reviewer: Yes - Industry: Higher Education - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I really love the customer support, ongoing training, and consistent development of Wrike. They listen to their customers and make enhancements often. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that it is adaptive for all kinds of work - events, marketing, web work. There are lots of ways to customize things both across the board and on an individual level. If you want to see things in a Gantt chart, calendar, or To-do list, you can see it that way. We utilize the request forms, automations, and reporting. #### Cons It can be overwhelming at first - but once you get the hang of it Wrike comes pretty naturally for the user. #### Reasons for choosing Wrike Wrike was the one that gave us the best customization, value and met our security standards. #### Reasons for switching to Wrike Basecamp was very simple - just a calendar with a to-do list. --- ### Bleeding-Edge Project Management with Accountability & Transparency - Overall rating: 5/5 - Reviewer: Ryan R. - Verified reviewer: Yes - Industry: Music - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Once my team members and I realized that our best approach was to define a process for our company and use Wrike to support that process, Wrike increased our productivity, accuracy, accountability, and transparency. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Wrike offers a robust set of tools that allow me to implement and maintain processes for my organization. The platform is constantly evolving and trying to address my needs as a customer. Wrike has been vital to ensuring no project falls through the cracks and ensuring team accountability. #### Cons Sometimes the mandatory changes/removal of legacy features will inconvenience the team. Their constant innovation is a double-edged sword when trying to keep employees up-to-speed with changing practices. #### Reasons for choosing Wrike Prior experience in Wrike, robust automation tools, proofing tools. --- ### Wrike Review - Overall rating: 5/5 - Reviewer: Midori H. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros As a project manager, I really love Wrike for its efficiency and ease. It's been my favorite all-in-one tool for timelines, resourcing, and review workflows. It has an easy UI to follow, is very customizable, and I always feel like I'm in the know for Wrike updates and any new customization options. #### Cons It seems like Wrike is rolling out AI updates at an overly rapid pace, and at the moment I'm not finding much value in it. AI is still very new and doesn't always work unless it's given extremely specific prompts. I find that to be tiring and wasteful, especially considering how much energy AI uses. I know that the trajectory of AI is that it will only get better over time, but that means it could take over my job entirely, or at best, reduce my job entirely to just AI quality assurance. My company may not even need Wrike one day, because all of its marketing material could be solely produced by AI instead of a creative team. Humans are trying too hard to take advantage of AI right now, but the reality is that one day AI will be taking advantage of humanity. #### Reasons for switching to Wrike Trello was before my time, but my team said it was too simple. We needed something that could handle more complex timelines and asset approval workflows. --- ### Wrike projects remain visible but set up takes patience - Overall rating: 4/5 - Reviewer: Dave S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Prior to implementing wrike, no employee could see what other employees were working on unless they physically asked. This resulted in dropped projects frequently due to absence of a supervisor. Furthermore, the number of times managers had to coordinate reassignment of tasks was greatly reduced. When a project status changes in the system, it will automatically ping the correct employee/project lead so they don't have to wait for an email or a phone call to find out the new status. Automating this process has saved us literally hours of communication on a daily basis that previously fell on one employee to keep track of. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Sitting at home waiting and i just pulled it up on my phone and i can see exactly where each and every task is in the project without even having to send a text to ask for a project status update. Prior to using wrike, our status updates were spread across many e-mails and spreadsheets. With all of those places to look there was no easy way to get the current project status from most employees (with some digging through old e-mail) and it would take a manager/lead approximately 10 minutes to get the project status from anyone. Automations have been great as well. #### Cons Learning curve: the learning curve is very steep, and wrike does not warn users ahead of time about how much of a challenge building their boards will be. In order to give all of your employees the ability to create their own boards, you ultimately end up with 5-6 boards that are doing similar processes, but with slightly different column names, making it difficult for users to compare data across multiple boards. Users can view information and make comments, but users cannot access the features needed for creating or editing automations or formula columns. It is difficult for users to understand when they are approaching the limit prior to exceeding it. --- ### Flexible Collaboration Platform with Strong Team Support - Overall rating: 5/5 - Reviewer: William K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Wrike has been very positive, particularly in enabling strong teamwork and cross-functional collaboration. Its flexibility allows teams to evolve their processes over time, which is essential in dynamic environments. Once properly set up, it becomes a powerful tool for maintaining clarity, improving efficiency, and ensuring everyone stays aligned on priorities. The platform supports both high-level planning and detailed execution, which makes it suitable for a wide range of use cases. Combined with reliable support and continuous improvements, Wrike provides a solid foundation for teams looking to scale collaboration while maintaining structure and transparency. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I appreciated most about Wrike is its flexibility and ability to adapt to different workflows without forcing a rigid structure. It allows teams to collaborate seamlessly across functions, making it easier to stay aligned even in fast-paced environments. The platform supports clear visibility into tasks, timelines, and ownership, which strengthens teamwork and accountability. I also found the level of customization particularly valuable, as it lets teams tailor dashboards and processes to their exact needs. On top of that, the support resources and guidance available are consistently strong, enabling smooth onboarding and ongoing optimization without unnecessary friction. #### Cons While Wrike is highly flexible, that same flexibility can sometimes lead to complexity, especially for new users trying to understand how everything fits together. Without clear initial structure, teams may struggle to establish consistent ways of working, which can impact collaboration early on. Some features feel slightly unintuitive and require a learning curve before they deliver full value. Additionally, navigation between spaces and tasks can occasionally feel less streamlined than expected. Although support is generally excellent, resolving more advanced configuration questions can take time, particularly when balancing multiple team needs and ensuring alignment across different workflows. --- ### Wrike Has Transformed the Way Our Team Works -For the Better - Overall rating: 5/5 - Reviewer: Lokesh D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. After using Wrike daily, it's become an indispensable part of how our team operates. Workflow and process management are where it truly shines, once set up properly, it keeps everyone aligned and accountable. Customer support has been helpful when needed. Minor bugs pop up occasionally, but they're rarely showstoppers. For teams serious about project management, Wrike delivers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros As a daily user, what I appreciate most is how well Wrike handles complex workflows. The customizable dashboards, real-time updates, and multiple project views (Gantt, Kanban, Table) make it easy to stay on top of everything. Task tracking is excellent dependencies, subtasks, time tracking, and workload management all work seamlessly together. The automation features have also saved our team significant manual effort. #### Cons The biggest frustration is the steep learning curve for new team members it takes time before people feel confident using it independently. The interface can also feel cluttered when managing multiple projects. Additionally, some genuinely useful features are gated behind expensive higher-tier plans, which affects the overall value for money. --- ### Wrike Review - 8 Years In - Overall rating: 5/5 - Reviewer: Briana S. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I'm considered a curious mind and a lover of process, so my experience has been great, because I am curious about how all the menus and buttons in general work or what they offer to then see how we can use Wrike better. Wrike certainly helps as being the source of truth for my projects. When a meeting occurs about something in Wrike, I pull it up and add any notes right into it. No splitting between an email inbox, Google Drive notes (although we link those all the time for briefs), and Slack messages. I like that I can dump my thoughts into projects and set up subtasks just how I like and then not have to think about that thing until it is ready to be worked on, on the list of priorities. My dashboard helps me not loose sight of it and keeps my productivity up. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that I can build dashboards to fit the needs of what I personally want to see in order to manage what is assigned to me (for example: A widget for work tagged as analytics to gather, a widget for work due in the next week, a widget for work that helps our business on Amazon...etc) and dashboards for a specific department to fit their needs. I open Wrike daily and it's so nice to see what is "Ready", as our workflow status, for me in my dashboard as well. We also use the file commenting feature very frequently, that really cuts down on meetings and understanding the vision between team members. I also like that you can submit ideas for the tool at any time. #### Cons I think the the inbox structure could use improvements. Could add a search bar for the inbox that lets you search for date ranges of a comment, keywords someone might have commented with as another way to find things (for example: I might remember that so-and-so tagged me with the word 'retailers' in their comment, but I don't remember which subject that was for and I had already had the inbox message 'read'.) Something more similar to an email inbox. I also think if you are using the "approvals" process on assets, that it would be nice to see in my 'sent' inbox that the approval I am requesting shows up there. Some times when I use that feature I need to then track down the ticket again the same day and it could be easier that way. --- ### Engaged with the Future, Hopeful Wrike can Scale to meet it - Overall rating: 5/5 - Reviewer: Sally S. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I work in marketing operations. I operationalize all of the work that we do to serve our customers. We work as a marketing agency of sorts for doctor's offices. We are in the process of a re-org which is expanding our use of task tracking and Wrike Spaces, something we haven't heavily utilized in the past. I am excited to see what Wrike can do for us in those realms. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros I like that I can create a workspace unique to my needs. It is an excellent product that allows for unique customizations for any type of work. I am excited to see what AI can do for Wrike as well. AI will be able to take the building blocks of Wrike and really put it into overdrive which will be exciting. But I am a little concerned whether or not Wrike can scale to meet the customer demands. Right now Wrike has become a SLOW product (as in, page load times) and our experience with Customer Success over the last few years has left us feeling like our use case is not well understood. #### Cons Frankly, we have struggled to have a Customer Success Manager that serves our needs aptly for quite some time. We are looking for someone we can partner with to help us when we as admins have failed to figure out a solution to our needs within the product. Typically, our Customer Success Managers will take it back to their product team, and we won't hear anything about it. Or get told it is not possible. It would be nice if our Customer Success Manager felt like a partner that helped us solve complex problems but it seems like the knowledge of our use case with the product just isn't there. This is unfortunate as we are long time Wrike user and it seems like our Customer Success Manager's struggle to answer questions about our use case. It would be nice if that experience was more tailored to how we use Wrike, versus a blanket Wrike customer experience. Also, this is timing, but as an Enterprise customer, we have really struggled to track how often tasks are being completed after the due date. The fact that you list Task Tracking as a considered topic, but figuring out a way to track that information in an Enterprise account is not at all user-friendly. Perhaps it would be easier if we used the time-tracking feature, however, that is a level of oversight we would prefer not to utilize. And manually updating the amount of time overdue that task was, defeats a purpose that Wrike should absolutely be able to serve. ALSO, and this is a BIG one. Wrike has been SO SLOW, ever since you got rid of list view and introduced Table View. As an admin, on a daily basis, I get complaints from users that Wrike is slow to load. Dashboards take lightyears to load, specifically with the more filters you put into a widget. I feel like I when I use filters I am using Wrike to its fullest capabilities, but am then penalized because of the amount of time things take to load. This literally costs the organization time waiting for Wrike to load. Hugely, hugely unfortunate. --- ### A Powerful, Flexible Platform That Keeps Our Team Aligned - Overall rating: 5/5 - Reviewer: Maddy F. - Verified reviewer: Yes - Industry: Sports - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Wrike has been very positive. It provides strong value for money given the breadth of features available, particularly for teams that need robust workflow and process management tools. Customer support has been reliable when issues arise, and the platform continues to evolve with helpful updates. Wrike has ultimately helped our team stay more organized, improve accountability, and streamline communication across projects. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Wrike is how seamlessly it brings structure and visibility to our workflows. The task tracking and project organization features make it easy to see who is responsible for what and when things are due, which is critical in a fast-paced environment. I also really value the platform’s flexibility—whether we’re managing simple to-do lists or more complex, multi-step processes, Wrike adapts well. The dashboards and reporting tools are especially helpful for keeping stakeholders aligned and informed without needing constant check-ins. #### Cons While Wrike is a strong tool overall, there can be a slight learning curve when first getting started, especially for team members who are new to project management platforms. Some features aren’t as intuitive upfront, and it can take time to fully understand how to best structure workflows. Occasionally, minor bugs or lag can occur, but nothing that significantly disrupts productivity. --- ### Wrike is the perfect work orgainsation tool - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I love Wrike, and I'm very hopeful that my complaint will be used to improve the system with features that many of their users will benefit from. I am grateful to be able to have that conversation with them, and feel heard, and confident that Wrike will do their best to find a solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Wrike is created by an excellent team, and backed by a wonderful community, all of whom work hard to support each other and improve the software. Wrike is always growing and moving forward, and consistently keeps the users informed and involved in the process, making sure tutorials and articles are on hand. They also have seminars that launch and teach new features. #### Cons Wrike pride themselves on putting the customer first and keeping the software up to date with new features and functions that improve the current way of working. However, one latest update has completely changed our system - 'Group by Assignee' shows all assignees, not the ones selected and filtered by. It will show other people because the selected users are within that task. This makes no sense because I just want to see the tasks that are in a other person's task list - when speaking with Wrike about this issue, they said it was how their new feature worked and they could put my complaint to the production team to work with. It's frustrating that what we mainly used the software for has completely changed. We've had members of our team stop using the software because they can no longer see their team's workload. --- ### Great Tool - Limitless possiblities - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good. Support is great overall, slow response times for European timezones. Very high AI-Feature push currently. Missing core updates to the regular product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Clean and slick design. Open to all platforms (iOS, Android, MacOS, Windows,..). Easy access ( no need to configure any file server sharing) #### Cons Perfomance. Perfomance has been degrading over time. Many Functions loved by customers have been discontinued ( List view) --- ### Powerful platform for managing complex workflows - Overall rating: 5/5 - Reviewer: Thiago F. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Wrike has been very positive. It is a robust platform that helps centralize project management, improve workflow visibility, and keep teams aligned across multiple demands and deadlines. In more complex operational environments, it becomes especially valuable because it supports detailed processes, task tracking, and cross-functional collaboration. Although it may require some initial learning and thoughtful setup, once implemented properly it delivers a lot of control, organization, and efficiency. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Wrike has been very helpful for organizing complex workflows, tracking tasks across multiple teams, and giving visibility into project status in real time. It is especially strong when managing high volumes of demands, different stakeholders, and detailed process flows. I also like the customization possibilities, such as custom fields, request forms, dashboards, and automations, which make it adaptable to different operational realities. Once the structure is well built, it becomes a very powerful tool for project and process management. #### Cons The platform can feel complex at first, especially for new users who are not familiar with more robust workflow tools. Some configurations require deeper knowledge to unlock the full value of the system, and adoption can take time depending on the team. In some cases, reporting and interface navigation could feel more intuitive, especially for less operational users or leaders who want faster high-level views. ## More reviews [Next reviews](https://www.softwareadvice.com/project-management/wrike-profile/reviews/?page=2) --- Wrike Reviews, Pros and Cons - 2026 Software Advice