--- title: "Wrike Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Wrike. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Wrike is a good fit for you!" source_url: "https://www.softwareadvice.com/remote-work/wrike-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Project Management Software](https://www.softwareadvice.com/project-management/) / [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) / Wrike Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/project-management/wrike-profile/) Reviews [Alternatives](https://www.softwareadvice.com/project-management/wrike-profile/alternatives/) # Wrike User Reviews ## Reviews summary - Overall rating: 4.4/5 - Total reviews: 3,075 ### Secondary ratings - Ease of use: 4.2/5 - Customer support: 4.3/5 - Value for money: 4.2/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 1,619 reviews (53%) - 4 stars: 1,132 reviews (37%) - 3 stars: 227 reviews (7%) - 2 stars: 60 reviews (2%) - 1 star: 37 reviews (1%) ### Most mentioned pros - Request forms, blueprints and automations - these help to standardize request intake process, direct requests to the corresponding teams and automate notifications. - The ability to create custom workflows, set dependencies, and visualize work through Gantt charts and Kanban boards makes managing complex projects feel structured and clear. - The platform has significantly improved project visibility, communication, and accountability across teams by providing a centralized location for tasks, schedules, documents, and status updates. ### Most mentioned cons - There's some issue with space and admin level where you can't edit space level things like item types if you have the project open from the calendar on admin level. - I find that the dashboard builder is somewhat underwhelming relative to the power of the rest of the application. While you’ll be able to get very basic widgets into the dashboard, most of the more detailed reporting capabilities require far too much clicking and sometimes the data just doesn’t report out in the manner that you’d expect. - Mobile App Limitations: While functional for quick updates, the mobile app lacks the full depth and ease of navigation found on the desktop/web version for heavy task management. ## Wrike customer reviews Showing reviews 1-25 of 3,075 (page 1). ### Flexible activity management and customizable dashboards, but the calendar needs work - Overall rating: 3/5 - Reviewer: Luca G. - Industry: Consumer Goods - Company size: 1001-5000 employees - Product usage: less than 1 year · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Sharing of full timing and "milestone" timing depending on the audience and also eternally to the key users. #### Ratings breakdown - Ease of use: 4/5 #### Pros Flexibility on create new timing, duplicate, and share activities. Possibiltyu to customize the bashboard and each project with relevant data #### Cons Calendar is very awful. When planning activities the week number is not visible and can be seen only at a certain zoom level. Some settings are also difficult to understand --- ### Powerful Tracking and Search, but Automations and Dashboards Feel Clunky - Overall rating: 4/5 - Reviewer: Emma M. - Industry: Banking - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Wrike is organizing our workflow and saving me a tremendous amount of time because I am sending less back and forth emails. The reviews and approval are all in one place and recorded so I can go back for reference. Its streamlined by day to day responsibilities. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 #### Pros I like that it tracks everything. I can find receipt of all files as well as keep track of feedback across my team through the threads. The search function is also great in helping me find exactly what I am looking for. I also love being able to track project milestones and stay on task for every campaign. I also love being able to tag different tasks/projects with status based on the level of importance. #### Cons I dislike the fact that only one person on my team is equipped to build automations and set up blueprints. I wish this part of Wrike was easier, but I am afraid to mess up our space. I also feel the dashboards are clunky because I oftentimes forget to mark something as complete so "Overdue: tasks are often not an accurate depiction of what is still on my agenda. --- ### Affidabile e intuitivo, ma la gestione dei progetti è troppo articolata - Overall rating: 4/5 - Reviewer: Luigi P. - Industry: Internet - Company size: 11-50 employees - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Con Wrike tengo sotto controllo le attività e non dimentico mai le cose che devo fare. #### Pros Uso Wrike per tenere sotto controllo le attività e non dimenticare ciò che devo fare. Mi piace il design semplice e comprensibile: colori e icone mi aiutano a individuare subito le cose fondamentali e attirano l’attenzione più dei soli testi. Ho scelto Wrike anche per la sua maggiore affidabilità e iniziare a usarlo è stato abbastanza facile. #### Cons Trovo la gestione dei progetti troppo articolata; forse Wrike si rivolge ad aziende molto strutturate e non ad aziende o team più piccoli. --- ### Great for Drilling Down on Projects and Detailed Tasks - Overall rating: 4/5 - Reviewer: Annie O. - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Organizations, accountability, timeliness,e tc. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 #### Pros Can drill down on projects and very tedious tasks #### Cons Sometimes find it difficult to find things --- ### Highly Customisable Workflows, Dashboards, and Training That Keep Getting Better - Overall rating: 4/5 - Reviewer: Keneena F. - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Giving our projects and their costs and the time we are spending on them visibility, including deadlines and invoicing needs. It's giving us one space where all of this information is availalbe and up to date. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 #### Pros The amount of detail you are able to go down to, as well as how customisable it is to your business needs - the capacity to create custom fields, workflows, reports, dashboards etc, being able to create blueprints to reuse. Custom workflows have been particularly helpful with helping us organise our workflow and keep things updated, and creating spaces to view work from different perspectives - eg all active projects, or a full portfolio for a client for example is really helpful. The amount of self paced training and training videos available is also helpful, as well as the forums and AI chat when you want to check on something. I also really like the constant development and the monthly updates to ensure you don't miss new features - the changes for gantt charts lately have been welcome. #### Cons The size and flexibility of Wrike, while part of it's strength, can also be a downside as it can be overwhelming when trying to find exactly what you want and how to use it. We've found because we can go down to so much detail or have things showing across multiple spaces, it can sometimes slow the program down and it's really slow to load. This can be frustrating espeically on teams or zoom calls when you are trying to demonstrate dashboards or reports quickly. We'd also love it to have some integration with Xdero which we use for payroll, so that we can connect timesheets with payroll without needing additional steps and additional paid products to do this. --- ### Great Customization and Smooth Internal Team Collaboration - Overall rating: 4/5 - Reviewer: Brittany W. - Industry: Hospitality - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Tracking of multiple project requests #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 #### Pros Customization options and collaboration with internal team #### Cons I want to be able to add subtasks without it creating an entire new tasks, simple subtasks --- ### Clear Deadlines and Customizable Dashboards, with an Initial Learning Curve - Overall rating: 4/5 - Reviewer: Gianna V. - Company size: 11-50 employees - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Wrike keeps us accountable for hitting deadlines. I use it to brief all our projects and keep a record of what each project is and what we need to do. I track timelines, how long each portion takes, artwork files, photoshoots, and design copy tasks. #### Pros Wrike keeps us accountable for deadlines. I use it to brief projects so there’s a record of what each project is and what we need to do. I also use it to track timelines, artwork files, photoshoots, and design and copy tasks. I like that Wrike sends clear notifications when I need to give feedback or complete a task, and that it’s easy to leave feedback. I like being able to link briefs to projects so all the information is easy to find. I use the dashboard a lot, and I like that I can create my own widgets and customize it. #### Cons People can get lost in Wrike, though I think it’s more of a user problem. I wish it were a little more user-friendly to set up a custom dashboard that shows my to-dos, the projects I’m involved in, and where I’ve been tagged versus the projects I’ve been assigned to. When I first started using Wrike, it wasn’t super user-friendly and felt a little overwhelming, but it was easy to figure out once I got hands-on with it. --- ### Keeps Everything Organized with Seamless Integrations - Overall rating: 4/5 - Reviewer: Kara V. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: 1-3 years · weekly - Reviewed: November 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It’s really helping us solve our organization problem. With Wrike, our entire marketing team can clearly see who’s working on what, and where we need to pick up the slack. #### Ratings breakdown - Ease of use: 4/5 #### Pros I like how it keeps everything organized. It also integrates smoothly with other software, which makes it feel seamless to use and easy to work with. #### Cons So far, there isn’t much I dislike. The only issue I’ve noticed is that I sometimes don’t receive notifications. --- ### Easy to Use, but Folder Navigation Falls Short - Overall rating: 5/5 - Reviewer: Joshua S. - Verified reviewer: Yes - Company size: 11-50 employees - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I use Wrike to record tasks and keep historical information. #### Pros I find Wrike easy to navigate. I like the notification system because it helps me keep track of information I need to read. I also found the initial setup easy. #### Cons I find folder navigation confusing because it can be hard to tell which folder a task is attached to. --- ### Easy Onboarding and Support That Helps Us Expand Automation - Overall rating: 5/5 - Reviewer: corinna e. - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: 3-5 years · daily - Reviewed: November 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. its ease of use (compared to the one we're using now), adding in more and new users, and how it doesn't break as easily when we want some new features or when there are a ton of users adding in new projects/tasks, requests, and/or updates #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 #### Pros the support team's easy to work with; we've been adding features to our automation and data analytics to simplify our platforms and project management. also easy to onboard new users and members #### Cons the limited analytics and automations, but working with the team to improve it for our own use --- ### Board Member - Overall rating: 5/5 - Reviewed: November 2026 - Company size: 2-10 employees Wrike serves as a central hub for gathering and managing requests, which has improved workflow visibility for stakeholders. As the team continues to learn the platform, more examples of its use in different contexts would be appreciated. Full review available after login on Software Advice --- ### Senior Associate - Overall rating: 5/5 - Reviewed: November 2026 - Company size: 11-50 employees The reviewer appreciates how Wrike has streamlined workflows and improved accountability through automations, particularly in proposal writing. The admin's restricted access to team spaces poses challenges in monitoring overall project progress. Full review available after login on Software Advice --- ### Marketing Communications Specialist - Overall rating: 5/5 - Reviewed: November 2026 - Company size: 1001-5000 employees The reviewer appreciates how Wrike supports hybrid team communication, allowing for effective collaboration on projects. They noted that the online support forums are useful for troubleshooting, although they have experienced inconsistency with account management. Full review available after login on Software Advice --- ### Chief Executive Officer - Overall rating: 4/5 - Reviewed: November 2026 - Company size: 2-10 employees The reviewer uses Wrike primarily for organizing projects and values its simplicity and speed. They noted that while the initial configuration was easy, there is room for improvement in the database's versatility and API integrations. Full review available after login on Software Advice --- ### Office Coordinator - Overall rating: 5/5 - Reviewed: November 2026 - Company size: 11-50 employees The reviewer appreciates Wrike's ability to keep tasks organized and facilitate collaboration among team members. Training new users is straightforward, contributing to a positive overall experience with the software. Full review available after login on Software Advice --- ### Sr. Marketing Specialist - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Financial Services - Company size: 11-50 employees The reviewer appreciates how the tool aids in gaining feedback and strategizing projects, enhancing overall collaboration. Although it takes some time to learn, the platform is intuitive once users become accustomed to it. Full review available after login on Software Advice --- ### Co-Founder - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Sports - Company size: 51-200 employees As a project manager, the reviewer finds Wrike invaluable for tracking progress and managing workflows effectively. The ability to create customized reports and export data has greatly improved their efficiency and decision-making capabilities. Full review available after login on Software Advice --- ### Account Manager - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Marketing and Advertising - Company size: 11-50 employees The reviewer appreciates how Wrike maintains a comprehensive paper trail for documentation and communication within the team. While the overall experience is positive, they suggest that the visibility of overdue tasks could be enhanced for better clarity. Full review available after login on Software Advice --- ### Senior Data Analyst - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Marketing and Advertising - Company size: 11-50 employees The reviewer appreciates Wrike's focus on AI and its effective MCP, which supports user engagement within the platform. Nonetheless, there are concerns about the need for better infrastructure to support external software integrations. Full review available after login on Software Advice --- ### Marketing Director, AI Content - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Higher Education - Company size: 201-500 employees The software's ability to aggregate effort hours by task aids in improving future estimates and workload management. Yet, ensuring consistent communication practices across different teams remains a challenge. Full review available after login on Software Advice --- ### Retailwire BRAINTRUST Contributor - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Consumer Goods - Company size: 501-1000 employees The software's clear project overview aids in conducting effective one-on-one reviews and managing team workloads. There are some difficulties reported with generating comprehensive year-to-date reports on all projects. Full review available after login on Software Advice --- ### Lead Product Manager - Overall rating: 4/5 - Reviewed: November 2026 - Industry: Logistics and Supply Chain - Company size: 501-1000 employees The reviewer appreciates the ease of use compared to Linear, highlighting the effective tracking of development work. Yet, the process of creating a queue for each developer is cumbersome and fragile, relying on manual date entries. Full review available after login on Software Advice --- ### Marketing Consultant - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Marketing and Advertising - Company size: 11-50 employees The user finds the software beneficial for integrating various departments and improving workflow clarity. Despite its strengths, the Gantt Chart design and the issue with ghost files detract from the overall experience. Full review available after login on Software Advice --- ### Project Manager - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Design - Company size: 11-50 employees The tool serves as a comprehensive knowledge base for team members and clients, enhancing collaboration. Users should be prepared to invest time in setup to fully leverage its capabilities. Full review available after login on Software Advice --- ### Verified reviewer - Overall rating: 5/5 - Reviewed: November 2026 - Company size: 11-50 employees The reviewer finds Wrike invaluable for organizing tasks and projects, acting as a second brain for daily priorities. While it requires some time to learn, the benefits of team collaboration and analytics make it a crucial tool. Full review available after login on Software Advice ---