--- title: "Zenzap Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Zenzap. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Zenzap is a good fit for you!" source_url: "https://www.softwareadvice.com/remote-work/zenzap-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Productivity Software](https://www.softwareadvice.com/productivity/) / [Zenzap](https://www.softwareadvice.com/remote-work/zenzap-profile/) / Zenzap Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/remote-work/zenzap-profile/) Reviews # Zenzap User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 41 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.8/5 - Value for money: 4.7/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 31 reviews (76%) - 4 stars: 8 reviews (20%) - 3 stars: 2 reviews (5%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - It keeps conversations organized, helps the team stay aligned, and reducesconfusion. While there's room to improve notifications and customization, the platform provides strong value for money and is simple to learn. - It’s easy to connect on all devices, fast, and intuitive. When we first started using it, we thought it would be like any other app, but it really helps to manage different projects and spaces. - Zen Zap has saved my company tons of money compared to our last platform, and the staff have been responsive and helpful! ### Most mentioned cons - Some features felt unintuitive at first, and the interface was a bit cluttered, which made simple tasks take more clicks than expected, while occasional lag and limited documentation added to the learning curve and reduced overall efficiency. - The ease of use is quite difficult, not app friendly, individuals find it hard to navigate around the app - I chose not to use it with my students (costumers), because I don't want to ask them to download a separate app just to communicate with the school. ## Zenzap customer reviews Showing reviews 1-25 of 41 (page 1). ### Zenzap: Streamlining Work Life Away from Personal Chat Apps - Overall rating: 5/5 - Reviewer: Shimrit N. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered It's totally changed how we handle our work chats and projects. I feel a lot better knowing our work conversations are private and won't get mixed up with anyone’s personal messages. The best part is how easy and familiar it feels to use, which means we didn’t waste time learning a complicated new tool. Keeping track of what everyone’s working on has become a breeze. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The standout feature of Zenzap for me is how it keeps all my work stuff separate from personal chats like WhatsApp. It’s a game-changer for making sure important work info stays safe, especially when people come and go from the company. Using Zenzap feels super familiar, kind of like WhatsApp or iMessage, but it got extra tools that help me and my team get things done quicker. #### Cons If there’s anything to nitpick, it’s that moving to Zenzap from other apps we used to use took a bit of getting used to for some folks on my team (mostly my [sensitive content hidden] ). But honestly, these are small things compared to how much smoother it makes working together. #### Reasons for switching to Zenzap Slack is very annoying when it comes for retrieving information and it is very hard to work 'per project'. Whatapp is great, but I don't want to mix my personal life with business. Trello doesn't allow me and my team to have quick chats, which means we have to speak about our tasks there using another app. --- ### Minimal design and effective tool for any team wanting to increase productivity. - Overall rating: 5/5 - Reviewer: Josh D. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have had an overall positive experience! It was a little challenging to make the switch from our team's previous platform, but after the first couple of weeks, things started running smoothly, which is all I can ask for in a tool such as this one. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There is a short period of getting used to where things are located within the application, but once you get that locked in, everything in the app is intuitive and easy to navigate to whatever you need. The overall design is minimal and just what I need. Not too much fluff! On my team, we used the task/list tool all the time to ensure projects were done in a timely manner. Super helpful! #### Cons Things were a little different coming from FB work chat. Like the in message camera is a little outdated, the gif keyboard isn't as easy to access, and the messaging is laid out differently. But nothing major and many features have been updated since first using the app. #### Reasons for switching to Zenzap The platform was discontinued, so we did not have a choice. --- ### Review for the Zenzap - Overall rating: 3/5 - Reviewer: Minesh C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Good in some areas, and some areas need focused on, communication with your IT group is difficult to get hold off #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Team Collaboration on one platform, its GDPR and easy communication with all staff, assigning tasks for individuals #### Cons The ease of use is quite difficult, not app friendly, individuals find it hard to navigate around the app #### Vendor response Thank you very much for taking the time to share your feedback, we really appreciate it. We’re glad to hear that you value having team collaboration in one platform, along with GDPR compliance and the ability to assign tasks to individuals. It’s great to know they’re delivering value for your team. Ease of use and intuitiveness are extremely important to us, and this is an area where we consistently receive very positive feedback from many of our users. That said, we understand that different teams and individuals can have different experiences, and we always take all feedback seriously as we continue to refine and improve the product. Our customer service team is very responsive. If for any reason your experience felt different, Shelly or one of our team members would be happy to help and assist you directly. If you’d ever like to share more detailed feedback or suggestions, we’d genuinely welcome it as we continue to improve Zenzap for all our users. The Zenzap Team Replied December 2025 --- ### Pleased with Zen Zap so Far - Overall rating: 4/5 - Reviewer: Mary F. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This has been a positive experience so far and look forward to the changes that will come as the platform grows #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Zen Zap has saved my company tons of money compared to our last platform, and the staff have been responsive and helpful! It's easy to use when you know to use the app to customize. #### Cons I would like to see color coding options to cut down on the visual clutter since we have a number of topics to respond to each day. #### Reasons for switching to Zenzap The other function was too expensive for the company to maintain #### Vendor response Thank you very much for your feedback and for the kind words about our team. We’re glad to hear you’ve found the staff responsive and the Zenzap easy to use once customized. We really appreciate your suggestion around color-coding options to reduce visual clutter. This is something we’re actively working on, as we know how important it is for teams handling multiple topics throughout the day to quickly organize and prioritize conversations. It’s great to hear that your experience has been positive so far, and we truly value your support as Zenzap continues to grow. Feedback like yours plays a big role in shaping what we build next. Thanks again for taking the time to share your experience. The Zenzap Team Replied December 2025 --- ### Administrator assistant - Overall rating: 4/5 - Reviewer: Lois R. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Still learning, however doesnt seem horrible, I do like that you have training for certain things so we don't have a bad experience #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Communication with in the teams and individuals, I do like that there is always a way to get help and instruction with an actual HUMAN ! That is GREAT #### Cons Just a change, a learning curve we all will adjust. As with any change we will always have CONS until we learn the app, so far I really like it ! #### Reasons for switching to Zenzap The company I work for made a company wide change --- ### Happy worker. - Overall rating: 5/5 - Reviewer: bonnie h. - Verified reviewer: Yes - Industry: Music - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Its a great app. Always getting better. (don't like the fact that I have to write 100 letters minimum to leave the review ) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the way on how all my work team is connected and I can adjust the app to my work schedule. xx #### Cons After my day off, I have many messages, I wish there was a why I could skip to the last message and not having to scroll down all messages one by one. (don't like the fact that I have to write 100 letters minimum to leave the review ) #### Reasons for switching to Zenzap My company found this app to keep all communications internal. --- ### Great tool for team communication and daily operations. - Overall rating: 5/5 - Reviewer: Max D. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall zenzap has made communication and teamwork easier at work. It keeps conversations organized, helps the team stay aligned, and reducesconfusion. While there's room to improve notifications and customization, the platform provides strong value for money and is simple to learn. My experience has been positive and it has fefinitely helped our workflow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Zenzap is very easy to use and makes daily communication faster. The system keeps all messages organized, which really improves team communication. It also helps with team collaboration because everyone can see updates in real time. For theprice, it offers good value, especially with how much time it saves. #### Cons alerts.Notifications sometimes come in late, which can slow down communication. I also think email management tools could be improved with more customization options. Adding more flexibility to templates and automated replies would make it even better. #### Vendor response We’re really glad to read that Zenzap has helped make daily communication faster, more organized, and improved real-time collaboration for your team. We appreciate you calling out the value Zenzap provides, especially in terms of time saved and workflow efficiency. That’s exactly what we aim to deliver. we’ve released a new version that improves notification speed, helping messages come through faster. Thanks again for sharing both what’s working well and where we can improve. It’s great to hear that overall your experience has been positive and that Zenzap has made a real difference in your workflow. Thank you, The Zenzap Team Replied December 2025 --- ### Amazing experience - Overall rating: 5/5 - Reviewer: Preston M. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I’m very happy I found Zenzap as it made life in general better all around. Overall it’s amazing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to communicate with everyone in the company in one app and that one app is user friendly. #### Cons Honestly there’s not a thing to dislike. Other than maybe there’s a lot going on in the app. For people that are not good with electronics it could be an issue but as for myself I am good with technology and computers #### Reasons for switching to Zenzap Received information of your product zenzap #### Vendor response Thank you so much for taking the time to share this review - we truly appreciate it. We’re really glad to hear that having everyone in one user-friendly app has made communication across your company easier and more enjoyable. That’s exactly what Zenzap is built for: simplifying daily work without adding friction. It’s especially rewarding to hear that Zenzap has made life better overall: that means a lot to our team. Thank you again for trusting us and being part of the Zenzap community. Replied December 2025 --- ### Love it! Easy to use - Overall rating: 5/5 - Reviewer: Michelle P. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. love it. Can connect with my team from anywhere. I work by myself so having the ability to connect with my team helps so much #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros so easy to use. Love I can reach out to my other team members so quickly and easily. I work alone so having the ability to connect with whoever I need to is awesome #### Cons how to take pics is confusing. Still do not know how to post a pic on the app but I will continue to try and learn #### Vendor response Thank you so much for your review, we love reading this. Zenzap is built to feel like a quick, familiar chat app, but with the reliability of a real work tool, so being able to reach your team instantly is exactly what it’s there for. Just to help with photos: to add or take a picture, tap the “+” icon on the bottom left of the chat. From there, you can easily choose to take a photo or upload one from your device, that’s all there is to it. And of course, if you ever have questions or need a hand, feel free to reach out. Our team is always happy to help and quick to respond. Thanks for being part of Zenzap! The Zenzap Team Replied December 2025 --- ### Works as Designed, but needs a good start up. - Overall rating: 4/5 - Reviewer: Jamie K. - Verified reviewer: Yes - Industry: Computer Hardware - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, with all the apps that work the same, this one definitely stands out as being more user and business friendly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I enjoyed the over all simplicity to how the app operates. just being handed the app and learning it was fast and easy. #### Cons I dont think this is at fault of the app. but how the user operated it. but the overwhelming amount of notifications, group chats (that we had a lot of) was a bit overbearing at times. --- ### Simplicity to the remote workspace - Overall rating: 4/5 - Reviewer: Jonathan T. - Verified reviewer: Yes - Industry: Philanthropy - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Very user friendly, feels like designed perfectly for working teams #### Cons Calls and screen sharing through Zenzap is missing. --- ### Zenzap rules! - Overall rating: 5/5 - Reviewer: Gali A. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use Separation from personal instant massaging Groups options Archive Files #### Cons Sometimes the app crashes When sending photos the app flashes --- ### Highly recommend Zenzap - Overall rating: 5/5 - Reviewer: Jordan P. - Verified reviewer: Yes - Industry: Real Estate - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like most the the to do list feature within groups. #### Cons Personally, I don’t particularly like the name Zenzap. --- ### Great product - Overall rating: 5/5 - Reviewer: Ayelet A. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All our team communication needs are in one place #### Cons I chose not to use it with my students (costumers), because I don't want to ask them to download a separate app just to communicate with the school. So we use it only internally. --- ### Worth it ! - Overall rating: 5/5 - Reviewer: Sara L. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Definitely would recommend!!! It’s worth the money. The price is very reasonable for what you’re able to do with the app !! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It was super easy to use ! The communication between the users was top tier. Team collaboration was there !! #### Cons I liked everything !! The app within itself is so easy to use! There’s genuinely no cons over here :) --- ### I like the experience. - Overall rating: 5/5 - Reviewer: Néstor M. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Zenzap has been very positive. The platform is intuitive, practical, and makes daily tasks easier. It has helped me save time, stay organized, and accomplish work more efficiently. I consider it a reliable and useful tool. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I liked that the platform is easy to use, delivers quick results, and helps keep information organized, improving productivity in a clear and efficient way #### Cons Sometimes the speed could improve slightly, and having more customization options in the interface would be helpful. #### Vendor response Thank you for sharing your experience, we’re really happy to read that Zenzap has helped you stay organized, save time, and work more efficiently. Ease of use, speed, and clarity are core to how we build the platform, so it’s great to know that’s coming through in your daily work. We’ve released a new version that improves notification speed, helping messages come through even faster and more.Performance improvements are something we continuously work on, and expanding customization options is actively being explored as the platform evolves. Thanks again for the thoughtful feedback and for calling Zenzap a reliable and intuitive tool. We’re excited to keep improving and bringing you even more value over time. The Zenzap Team Replied December 2025 --- ### “A Smart and Time-Saving Tool for Team Communication” - Overall rating: 4/5 - Reviewer: SUKESH M. - Verified reviewer: Yes - Industry: E-Learning - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Zenzap has been very positive. It simplifies team communication by bringing chat, email, and collaboration tools into one platform. It has helped my team stay organized, respond faster, and reduce communication gaps. Zenzap is a great solution for teams looking to save time and improve workflow efficiency. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros All-in-one communication platform Clean and modern UI Easy setup and onboarding Saves time by reducing app switching Improves team productivity and coordination #### Cons Limited advanced customization options Some features could benefit from more integrations Mobile experience could be improved further #### Vendor response Thank you for the review and for sharing your experience with Zenzap. We’re really glad to res it’s helping your team stay organized, communicate faster, and reduce context switching. We especially appreciate your feedback around advanced customization and integrations. Our team is working on expanding customization options and rolling out new integrations, with several new features coming soon that will give teams more flexibility to tailor Zenzap to their workflows. Thanks again for taking the time to share your insights - they directly help shape what we build next! Replied December 2025 --- ### ZenZap makes work chats easy - Overall rating: 4/5 - Reviewer: Victoria C. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. overall a good experience with minimal issues. A straight forward app to use for work groups for the whole team. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like that it's easy for the whole team to use and you can set your notifications to only work times. This allows you to fully be able to enjoy time off without constant notifications from work chats #### Cons Sometimes its slow to load and send messages which can make chats confusing as you only get half the conversation. --- ### Smart Collaboration - Overall rating: 5/5 - Reviewer: Santiago A. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Zen Zap is different from other apps because it feels professional, neat, and clear. Its intuitive software helps organize the team and add new staff while keeping a smooth workflow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s easy to connect on all devices, fast, and intuitive. When we first started using it, we thought it would be like any other app, but it really helps to manage different projects and spaces. #### Cons I can open it on my cellphone and computer, and I love that we can manage different tasks in one chat. #### Reasons for switching to Zenzap Because our client prefers this app, and now we understand why. --- ### Care Assistant - Overall rating: 5/5 - Reviewer: Carl W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Zenzap was positive, as it helped centralize tasks and improve organization, though there was a learning curve due to some unintuitive features and occasional performance issues that slightly impacted efficiency. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked that Zenzap offered a clean, modern feel overall and helped streamline tasks in one place, making it easier to stay organized and focused once I got used to the workflow. #### Cons Some features felt unintuitive at first, and the interface was a bit cluttered, which made simple tasks take more clicks than expected, while occasional lag and limited documentation added to the learning curve and reduced overall efficiency. --- ### Great All Rounded App - Overall rating: 5/5 - Reviewer: Amber C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My personal experience from downloading the app to sign up was seamless and I really enjoy using it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The app has been good for our work place to communicate with ease and make sure everyone can keep up to date. #### Cons A few of my colleagues had trouble signing up however was rectified quickly and efficiently meaning they are now all set up. #### Reasons for switching to Zenzap The privacy was not as secure and there was a delay in messages --- ### Using Zenzap as a Nurse with a medical provider - Overall rating: 5/5 - Reviewer: Rebecca C. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been quite easy to adapt to using this application . As an older employee who is slower to learn electronics, this is a relief. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is private, so I can send an image to a medical provider without worry of it becoming public. I can also speak to other coworkers on a separate thread. #### Cons All of the notifications chiming often ...... But I do realize I can mute the alarms. It is nice to feel connected in an occupation where staff are spread out across the state. --- ### Good for work platforms - Overall rating: 4/5 - Reviewer: Amy C. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good overall there are some factors that could be better but at the same time it's good to keep abreast of any new info #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros It's very good for recieving information from the company, very informative and sends you notifications to say someone has sent a message #### Cons You cannot reply to the messages you it is purely for information from management where as with signal we were able to reply #### Vendor response Thank you for your review, we’re really glad to hear that you find Zenzap useful for receiving company information and staying up to date through notifications. Regarding the inability to reply, we’d like to clarify how this works. Some companies choose to use announcement-only channels, where messages are intentionally one-way so important updates don’t get lost in conversations. This setting is decided by the organization’s management, not a limitation of Zenzap itself. Zenzap fully supports two-way communication. You can reply and have conversations in regular chat channels or direct messages, and teams are free to create open channels where discussion is encouraged. If replies aren’t enabled in a specific channel. Thanks again for taking the time to share your feedback. Replied December 2025 --- ### Zenzap like cctv for work - Overall rating: 3/5 - Reviewer: Mitchell J. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Somewhat okay but like its been previously mentioned irs jusf another messaging app where your heavily monitored by the company you work for #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It is what it is its a messaging app. Ir works the same as whatsapp and all of the other messaging apps #### Cons Finding out that my private messages can be accessed by management, which has to be a breach of privacy? #### Reasons for switching to Zenzap Company had forced the switch over from a very well known app. --- ### Happy with the APP - Overall rating: 5/5 - Reviewer: Christopher R. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall 10/10 Just to simple to use can not go wrong. It's only used for word nothing personal. 10/10 #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Team communication Team collaboration Easy to use Multiple chats Could say one of the best work apps out there #### Cons Only started using this app recently so to early to say. Could say 3 updates within short time since using to app. #### Vendor response Thank you so much for your words! We’re thrilled that you’re finding Zenzap easy to use and helpful for team communication and collaboration. You’re absolutely right about the frequent updates - we move fast because we’re constantly improving and adding new features. We’re excited for you to see what’s coming next and hope you’ll be right there with us as the platform continues to grow. Thank you for being part of Zenzap! The Zenzap Team Replied December 2025 ## More reviews [Next reviews](https://www.softwareadvice.com/remote-work/zenzap-profile/reviews/?page=2) --- Zenzap Reviews, Pros and Cons - 2026 Software Advice