--- title: "Zulip Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Zulip. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Zulip is a good fit for you!" source_url: "https://www.softwareadvice.com/remote-work/zulip-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Collaboration Software](https://www.softwareadvice.com/collaboration/) / [Zulip](https://www.softwareadvice.com/remote-work/zulip-profile/) / Zulip Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/remote-work/zulip-profile/) Reviews [Alternatives](https://www.softwareadvice.com/remote-work/zulip-profile/alternatives/) # Zulip User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 196 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.8/5 - Value for money: 4.9/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 172 reviews (88%) - 4 stars: 24 reviews (12%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - It combines the immediacy of chat with the structure of email, allowing complex projects and parallel discussions to stay organized without chaos. - Zulip's interface is very fast, and both the web and mobile apps work well. When we reported a bug in Zulip, the team responded extremely quickly with both a fix and deploying the updated code. - It is a very powerful messaging platform that allows text, image, video, latex, markdown, and code blocks with syntax highlighting. ### Most mentioned cons - The delay in image uploads behaves strangely. If sending a message with an image, it is possible to send the message before the image is uploaded, but then the image will never appear in the message. - It has a few bugs when refreshing, and often I have to restart the application. When this happens, I miss messages for my collaborators. - Even the mobile app push notifications are weird because if you get more than one message you can no longer tap the notification to go to the message. ## Zulip customer reviews Showing reviews 1-25 of 196 (page 1). ### streams and topics makes this communication platform very unique and useful - Overall rating: 5/5 - Reviewer: Germo G. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: February 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. communication in several open source communities. internal communication in projects. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros the unique idea to organize communication in streams and topics looks so simple, but it is so effective and efficient. It is so much better than all other tools I use or I am forced to used in other projects. It is much easier to concentrate my attention on specific topics and at a specific time. #### Cons I want to subscribe to topics, but this is still on the roadmap. The mobile client is very limited and that's why even on the smartphone I use the web client. I am waiting for the feature to make content in public orgs public available so it can be found via search engines and accessed by guests. #### Reasons for choosing Zulip because of the unique concept of streams and topics #### Reasons for switching to Zulip because of the unique concept of streams and topics --- ### Better than slack - Overall rating: 5/5 - Reviewer: Niels C. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Does the job at a great price! Have been using it on our 12 ppl team for more than 3 years now. Better than slack, that we used before. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Great value for money, Opinionated and strictly sorted in topics, New stable mobile app, Secure, Custom emojis are fun, Simple user management #### Cons Slow to implement new features. Would love to get a proper "archiving option for topics, not just adding a checkmark. #### Reasons for choosing Zulip Basecamp is much more geared towards pure software development #### Reasons for switching to Zulip slack was too messy................ ..... --- ### Cool idea, lots left on the table for execution - Overall rating: 4/5 - Reviewer: Malak J. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 1/5 - Functionality: 5/5 #### Pros Loads of UI config options, has a native mobile app that pairs with it. I haven't yet found a bug in how the software is intended to work. Messaging is speedy and reliable. Super easy to move messages from one channel/place to another, so if you're re-organizing you both don't lose things and also can better consolidate knowledge that accidentally got spread around in different areas. #### Cons Super confusing UI, even after going through all of the config to make it look/act more like you'd expect from a typical modern chat app. Constantly losing threads of conversation in different places, even after thoughtfully consolidating channels. Even the mobile app push notifications are weird because if you get more than one message you can no longer tap the notification to go to the message. #### Reasons for choosing Zulip Security, primarily. The ability to self-host was important to other people on the team. OSS was a nice touch. --- ### Zulip: business chat for teams that want to review and retrieve information from even at high conversation volume - Overall rating: 5/5 - Reviewer: Jessica M. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros I know most businesses use Slack, but the problem with Slack is that there's not enough structure to the conversations, which all get interleaved, which makes it impossible to get information out of them retrospectively. Zulip is exactly the right structure -- each topic is its own conversation thread -- to make the chat history easy to review and retrieve information from even at high conversation volume. #### Cons Because Zulip is a less common platform, most folks haven't used it before and have a bit of a learning curve to get fluent in it. I especially recommend that folks invest the time in learning the basic keyboard shortcuts. #### Reasons for choosing Zulip Zulip is better for high-volume internal chat. --- ### Highly Recommended - Overall rating: 5/5 - Reviewer: Madison C. - Verified reviewer: Yes - Industry: Automotive - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been great! Teams crashed, wouldn't open properly and had to manually boot up the "old" version for it to work, it would randomly close in the middle of the work day or fail to show a notification so messages were missed. Zulip has none of these issues. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to set up and easy to use. Microsoft Teams was giving me and my coworkers nothing but headaches until I found Zulip as an alternative. UI is great and straightforward, and works seamlessly with my phone. The search function is great and saves me a lot of time when looking for a specific keyword. I would recommend Zulip to anyone! #### Cons No cons from me. Works exactly how I hoped it would and has made internal communications simple and reliable. #### Reasons for switching to Zulip Teams was unreliable; would close itself or fail to display notifications leading to missed communications. --- ### Great alternative to $lack - Overall rating: 5/5 - Reviewer: Felipe B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's a great alternative to Slack, but cheaper and more stable, and it scale with you if you are a startup #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The possibility to organize the different conversation based on topics and channels, so you never missed anything. #### Cons The UI isn't beautiful but really functional. All the rest I think is well though and offers what's needed. #### Reasons for choosing Zulip Zulip covers all our needs in its free version. #### Reasons for switching to Zulip We were not able to organize the different conversation happening. --- ### Excellent threaded communications app - Overall rating: 5/5 - Reviewer: Rudo K. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We started to use Zulip to have threaded conversations about many different subjects after finding that things were getting lost on Chat, and it worked super well for our purposes. Highly recommended for dynamic remote teams. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Intuitive UI to have threaded conversations. Searchability and findability. Ease of use, minimal onboarding. #### Cons Nothing comes to mind, really! It's a great application (both web and mobile), and it does exactly what it needs to. #### Reasons for switching to Zulip Threaded conversations and findability / indexing --- ### A great Business application , would recommend. - Overall rating: 5/5 - Reviewer: Nazmus S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Seamless experience. A great business centered application. Probably having some official videos about the usage of the application would have been nice. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros - Ability to create additional folders and topics under a channel. - Security and user assignment - Haven't used the bot but i can imagine the use of it. - Mobile APP for easy access. - Ability to invite user outside the organization. #### Cons - Sometimes takes time to load on mac after inactivity. Have to restart to make it work. - Sound notification is not easy to setup on windows. #### Reasons for switching to Zulip Open source, Cost effective, more advanced than slack. --- ### The best collaboration platform - Overall rating: 5/5 - Reviewer: Marius M. - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered It's always been fantastic, from documentation to the community chat and open-source code, as well as implementing integrations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, mature and stable software, attentive support team, high quality code and experienced developer/product team! #### Cons A few nice-to-have features have not matured, such as widgets. #### Reasons for switching to Zulip Switched for better privacy, easier integration, and simpler yet more effective features. --- ### Zulip is essential for running a succesful research group - Overall rating: 5/5 - Reviewer: Alejandro G. - Verified reviewer: Yes - Industry: Research - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Everything feels well done, and it's not a RAM hoarder unlike other similar systems. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great customer support, they are super willing to help for both open source projects and research groups.The experience is just flawless, there is absolutely no need for slack when zulip exists.We rely heavily on the history log in zulip to look up old charts that were shared via Zulipand to document important points.Also we can share accounts with collaborators, which eases communication a lot, since zulip also worksvery well in its browser version. #### Cons The only thing I don't like about zulip is thatthere is no option to change the math behaviour and use $$ instead of the default ```math environment.This is however a super low priority thing. #### Reasons for switching to Zulip They lacked transparency and actually to export the information from Slack it was quite painful to do so.Also they did not have math mode at the time, and we rather liked the more open attitude of slack. --- ### Excellent all around - Overall rating: 5/5 - Reviewer: Jon G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent, zero complaints. I recommend it to anybody who needs a chat client for work. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Huge fan of the customisation options, the very functional UI and especially the topics system makes information way better organised than my time on Slack and Teams. #### Cons Not much to hate. I had a few features I missed from Slack when we moved but I put feature requests on GitHub and they were all implemented. #### Reasons for choosing Zulip I trust open source software over Microsoft generally and Teams in particular has been awful every time I've been forced to use it. #### Reasons for switching to Zulip Massive price increase prompted us to look at other options. --- ### Zulip is Great! - Overall rating: 5/5 - Reviewer: Joshua P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent. Thank you to [sensitive content hidden] & the Team @ Zulip #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Functionality. Communication well organized in one place. Efficiency with team communication. #### Cons Slack has a more crisp UI. The interface for Zulip doesn't look great. The backend is good though. #### Reasons for choosing Zulip It's better. It's free. I like the company's ethos. Slack burnt another business I worked with their 90d history change. I like that Zulip have said they won't do this kind of thing. That was what prompted me to recommend Zulip over competitors, when I saw it had all the functionality we needed and a good team behind it. Without me recommending and pushing for it though, and implementing it, training people and encouraging them to use it, without that impetus it would not have happened, and we'd be doing many more meetings and meeting minutes. Zulip has saved us money and time. --- ### Great Team Communications Tool! - Overall rating: 4/5 - Reviewer: Kyle B. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Works great on desktop and mobile. Looking forward to implementing some integrations when we get the time. On the free plan right now but would gladly upgrade when our team expands and our usage picks up. Highly recommended! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We try to use and support smaller and open source technologies, and Zulip really fits the bill for team communications. I also like the fact that there's a self-hosting capability, though we haven't done it yet. #### Cons I don't have any dislikes. It's a little rough around the edges compared to Slack and Teams, but that has never been a problem. #### Reasons for choosing Zulip Pricing, self-hosting capabilities, open source. #### Reasons for switching to Zulip Not a fan of Microsoft products in general. --- ### Used by management board of charitable association - Overall rating: 5/5 - Reviewer: Jim C. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are a charitable association with 300 members and a managing board of about 12 people. We use the tool for communications between members of the management board and it allows us to avoid the well known "Respond to all" trap with conventional e-mail #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The flexibility of setting up different group discussion channels along with the availability of private communications between individuals. We also like the ability to post a message in a channel from an e-mail source. #### Cons The android, while quite usable when you get familiar with it could be improved for first users. Upon opening of the app, if there are no new messages, the blank screen and the icons do not visual clues about how to use the app. Also the zulip icon on the Android launcher screen sometimes fails to show an remindera new message has arrived. #### Reasons for switching to Zulip Slack changed its user policies when acquired. --- ### Best Open-Source Slack Alternative - Overall rating: 5/5 - Reviewer: Ngoc T. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I use it for academic and small-team communication purpose instead of Slack. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Open-source, free tier is fantastic, ease of use, conversation labels make it fairly easy to find threads #### Cons I think Slack thread UI is a little more intuitive. I miss being able to branch off from an existing conversation and see number of replies to that thread. #### Reasons for switching to Zulip I use Slack for mainstream work, I find having to constant switch between the company's Slack and my personal workspace very annoying. Coming from academia I've used Zulip before, so I just use Zulip. --- ### So far so good - Overall rating: 5/5 - Reviewer: Jonathan L. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our team went from hipchat to zulip (we also looked at alternatives) and after a few years I must say I really like zulip. We use it mainly for text chat, document exchange, code snippets reviews. The tool gets regular updates and works like a charm. Hope it continues that way. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Reliable. Easy to use. Powerful Search. Threaded Conversations. Integration with other tools (jenkins, ...) #### Cons Not plug and play for a small team but once setup it's OK. #### Reasons for choosing Zulip Threads. Price. Platform support. Open source. #### Reasons for switching to Zulip Hipchat was ended and we were looking for something more user friendly. --- ### Loving Zulip! 💬 ❤️ - Overall rating: 5/5 - Reviewer: Tony Z. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Loved self-hosting it on my own server in Azure, but after we moved to zulip.com we are always running with the latest release which is fantastic #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Channels with topics, custom emojis, email alerts, mobile app, push notifications #### Cons Don’t have any complaints other than sometimes the iOS app gets a little slow or out of sync with incoming push notifications #### Reasons for choosing Zulip Cost, ability to self host and review source code --- ### Best opensource IM app for team communication - Overall rating: 5/5 - Reviewer: Vijayvithal J. - Verified reviewer: Yes - Industry: Semiconductors - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I switched to zulip from slack! I use zulip to manage communication with a team of 30+ interns. Zulip met my requirements for team communication #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Threaded/Topic View. It is a good mix of email and IM #### Cons Nothing. The application met all my requirements. #### Reasons for choosing Zulip Better product which met my requirements. #### Reasons for switching to Zulip This was fitting my requirements better than slack --- ### Great for research groups - Overall rating: 5/5 - Reviewer: Jan G. - Verified reviewer: Yes - Industry: Research - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great for research groups! The free tier is sufficient for us and all alternatives would be very costly #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The threading model works very well, the native support of LaTeX is also super helpful #### Cons The android app works but looks very outdated. Many of my colleagues post into "(no topic)" when using it by accident. #### Reasons for switching to Zulip Slack is too expensive and doesn't have LaTeX support + the threading model in Zulip is better. MS Teams does not allow for easy outside collaboration with people who need to be logged in to Teams at their own organization. --- ### Fantastic tool for indie hackers or young startup - Overall rating: 5/5 - Reviewer: Jean-Patrick F. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I followed the documentation (very clear) to get it installed. I had a couple of questions, and I got a fantastic support on Github and by email. I now use Zulip to communicate with other developers while we're building our startup. I love the experience, it seems to be doing everything we need. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros As a software engineer, I'm used to Slack (that's what I use at work). With Zulip, I can get the same thing, but with total control over my data and my deployment. I would even say that Zulip feels less business-y and more indy hacker than Slack. It's simpler and neater. It's the perfect tool for a small company or a group of friends. #### Cons The docker image didn't get the same attention as the normal, more classical install, or at least not yet. It's not too bad, it works, but a bit more love wouldn't work. I use the Docker image with Kubernetes and I had to fiddle a bit to get it to work. Maybe a simple Kubernetes manifest would help too. #### Reasons for choosing Zulip Slack is proprietary and way too expensive (£7/user/month). --- ### Old men using Zuilp - Overall rating: 4/5 - Reviewer: David G. - Verified reviewer: Yes - Industry: Think Tanks - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positive, our little global social group , would not survive without it. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The simple clean interface , and ease of managing diverse topics #### Cons No strong dislike, Im not a web developer, so would like so see more , easier to integrate features #### Reasons for choosing Zulip It was not over complex like some other products #### Reasons for switching to Zulip Zulip was more intuitive for topic management --- ### Simple, effective and not overloaded - Overall rating: 5/5 - Reviewer: Toby K. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Simple, effective, and not overloaded. Zulip is the perfect solution for us with a lot of control, while keeping it easy to organize. The self-hosting options are great if you want more control. #### Cons Creating bots might be a bit confusing at first as there are many different options and docs. But ultimately it worked great. --- ### Zulip enabled seamless 500x growth for our community - Overall rating: 5/5 - Reviewer: Kevin B. - Verified reviewer: Yes - Industry: Higher Education - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The app seems to be run by a dedicated team who really care about getting things right at a high level. Again and again we saw very responsive reactions from the devs to even the smallest queries/suggestions for improvement. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros In six years our community grew from 20 users to 10,000 and Zulip scaled effortlessly. The thread/channel set-up enables many different conversations to happen simultaneously. Extremely fast and efficient technical support. Ability by admins to move threads around to new threads ensures conversations remain coherent even if they split and go off on a tangent. Very powerful linkifier system which we put to extensive use. #### Cons Search on the Android app is not as powerful as on the desktop app. It is also a great shame that our chat is not indexed by Google because it is by far the largest and most important resource for my community. --- ### Zulip is a logistical boost for new professors/research groups! - Overall rating: 5/5 - Reviewer: Roxanne R. - Verified reviewer: Yes - Industry: Research - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. As a new professor, I thought it was a great way to stay organized with my growing/new lab members and also people who wish to collaborate with me, and I'm also on other folks' Zulips. I also like that it's easy to link in pages to other places that I use actively like Notion. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros The easy ways to organize information and people on separate channels. Usually I think being hyper-compartmentalized on other platforms makes things worse, here I think it actually works. I really like breaking down projects/topics more and pulling in who I want on a channel. #### Cons The notifications on my browser aren't effective. It could be user error but I'm supposed to get desktop notifications and they don't appear, on my bookmarks bar the red # showing messages is very delayed. I also think visually when writing a reply in a channel, it gets messy so I often choose to start a new message than reply directly to one. --- ### Simplicity and Power - Overall rating: 5/5 - Reviewer: Umut O. - Verified reviewer: Yes - Industry: Research - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Zulip provides excellent flexibility to structure the communications in an organization, thanks to its channel/topic perspective. This is so good, but what is even better is that this structure is not enforced. You can use as much detailed structure as needed. Therefore, you have a simplicity and power at the same time. #### Cons It would have been great if Zulip allowed to edit the messages in an external editor of choice with seamless integration. ## More reviews [Next reviews](https://www.softwareadvice.com/remote-work/zulip-profile/reviews/?page=2) --- Zulip Reviews, Pros and Cons - 2026 Software Advice