ADVANTAGE 365 Software
FrontRunners
About ADVANTAGE 365
ADVANTAGE 365 is an all-in-one equipment rental solution that allows businesses to streamline all accounting, inventory management, and customer service operations. ADVANTAGE 365 comes with CCH sales tax management, jet business intelligence, and credit card processing. Additional features include automated recurring billing, service & maintenance alerts, utilization tracking, rental fleet, and inventory availability tracking.
ADVANTAGE 365 provides an account executive, staff developer, and client service specialists to assist with implementation, field questions, and process requests....
ADVANTAGE 365 Pricing
Please contact RMI for more information on pricing.
Starting price:
$300.00 per month
Free trial:
Not Available
Free version:
Not Available
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Customizable User Dashboard
ADVANTAGE 365 User Reviews
OVERALL RATING
Showing 1 - 5 of 27 reviews
Katherine
Company size: 11-50 employees
Industry: Machinery
Time used: More than 2 years
Review Source: Capterra
January 2022
Not your target customer but...
The support at RMI is fabulous. We have an onsite computer science engineer with a specialty in Database management and she and [SENSITIVE CONTENT] at RMI have done an amazing job of configuring our package to support the very unique aspects of our business so that we have the data and metrics we need to manage our business.
Pros
We are a manufacturer of custom tooling used by the plastics industry to decorate and assemble their products. The reason we bought this is because we were already using Navision and had done some custom programming that handled the detailed data and work instructions on over 40,000 molds that we have on file for our customers. This was the only software option we found that could be configured to make order entry relatively easy.
Cons
The CRM component is a hot mess. Ridiculously cumbersome and frankly, unusable. We had to purchase Salesforce.com and run that separately which is a shame. We also use ZoomInfo. Too bad this software can't have an embedded CRM feature that functions like Salesforce and integrates with ZoomInfo.
Reasons for choosing ADVANTAGE 365
Previous experience with Navision RMI's back office support Need for customized database
Reasons for switching to ADVANTAGE 365
It was not supported anymore.
Response from RMI
Hi Katherine, Thank you so much for the thoughtful review! We're always glad to help! We're also hopeful that in the next release, the CRM portion might be a little smoother.
Replied January 2022
Lucy
Company size: 2-10 employees
Industry: Construction
Time used: Less than 12 months
Review Source: Capterra
January 2022
Captures the Details
The fact that there isn't an Instructions Handbook given to the customer after the setup left us having to create our own. This should have been customized with the pages we use and given to us. Also, the training should have given us a big picture explanation first and then been broken down from there. It seems like we went straight into pages that looked like Greek to us when we started. Not everyone who knows how to use a product is skilled at training others to use it, but there are programs to teach people how to train others more effectively. Having well-trained trainers will help your customers tremendously.
Pros
Considering our business model is atypical, the software allows us to do most of what we need to do.
Cons
Having to create a new PO for recurring charges every month without the option of it automatically generating on its own is ludicrous for us.
Reasons for switching to ADVANTAGE 365
It wasn't robust enough for what we needed.
Response from RMI
Hi Lucy, Thank you so much for the feedback! This is the kind of specific, actionable information that will help us improve our system. Thank you!
Replied January 2022
Trevor
Company size: 11-50 employees
Industry: Medical Devices
Time used: Less than 12 months
Review Source: Capterra
January 2022
SERP Review
I have been largely frustrated with the platform and the support.
Pros
The client’s ability to require approval on selected equipment and the client facing portal.
Cons
Access to helpful training, limited customization on contract terms, limited approval flows on purchasing, limited report/data export, charges on secondary items on formulary, not knowing about operational changes prior to update releases or when they will occur.
Reasons for switching to ADVANTAGE 365
Customer portal, equipment reservations and locations are not suited for DME/HME in Brightree.
Carmen
Company size: 11-50 employees
Industry: Hospital & Health Care
Time used: More than 2 years
Review Source: Capterra
January 2022
[SENSITIVE CONTENT] is the best
Pros
The training and help I got and still get from [SENSITIVE CONTENT] is better than any other company I have ever worked with. She is patient, knowledgeable , nice and more. I love [SENSITIVE CONTENT]
Cons
It is expensive to add new users and not easy to integrate with other programs.
Reasons for switching to ADVANTAGE 365
2013
Stephanie
Company size: 2-10 employees
Industry: Transportation/Trucking/Railroad
Time used: More than 2 years
Review Source: Capterra
January 2022
Accounting Features
allows us to work remotely in the same program
Pros
The ability to run credit cards during billing
Cons
The difficulty with making changes in accounting, wish it worked more like quickbooks sometimes.. if a mistake it made you can't easily go back and fix it, such as a date change or quick adjustment
Response from RMI
Hi Stephanie, Thank you so much for leaving us a review! We completely understand why it's frustrating to have to reverse entries in order to fix them, unlike QuickBooks. But, in the event of an audit, that kind of requirement leaves an audit trail that would make it a lot easier for your company. Hopefully, that helps a little, but in the meantime, please feel free to call into Support if you ever need more assistance!
Replied January 2022
