About Buildium

Buildium is a cloud-based property management software that enables managers of residential and association properties to take control of every aspect of their business, whether in the office or fully remote, including online rent & payments, vacancy management, maintenance cycles, and accounting.

Buildium streamlines the rent cycle with features like tenant and lease tracking, full general ledger accounting, automated rent and fee reminders and on-demand reports. For the property owner, rent collection can be automated; and propertymanagers can receive online payments via Buildium’s tenant portal.

Management of the vacancy cycle begins with syndicating vacancies to Buildium’s listing partners (Zillow, Trulia and Craigslist, etc) as well...


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1,639 Reviews of Buildium

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May 2021

Rick from Bassett Property Management

Verified Reviewer

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2021

We deferred the decision to adopt Buildium for 10 years too long

Our biggest challenge was gathering all of our data as it was stored in numerous systems. Buildium's deployment staff was excellent in helping us to get off the ground. We were live within 30 days of starting and have continued to add functionality throughout the year.

Pros

We have been live for just over a year now. We use the applications, electronic rent collection (epay), accounting, Resident Center, and task tracking (maintenance) features of Buildium. Their automation has saved us so much time and money.

Cons

Wishlist rather than cons as the system is very good: 1) multiple applications would be good based on the type of property rather than being limited to just 1 application, 2) the ability to move a tenant out and move a new tenant in on the same day, 3) better tenant communications (emailing and messaging) above and beyond what is built-in, we adopted Follow-up Boss for this, 4) API should be open to Zapier

Reasons for Choosing Buildium

It was the best fit

Reasons for Switching to Buildium

We were so fragmented, although we still kept Rentec Direct for Off Market Listings

June 2021

Donald from AtCoastal Property Management powered by APS

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Buildium is Fantastic

Buildium has given us the tools to streamline our processes and make daily tasks easy. The online software makes it accessible no matter where the staff are located so that work orders, rent input, communications, etc. can be handled in real-time and on the spot. Everything from leases to lease renewals, maintenance requests to inspections are all in one spot, easily accessible. No more paper files to thumb through. The administration of property management has never been such a breeze.

Pros

As an accountant, the accounting features are awesome. Online payments make tracking incoming rents easier since there is less leg work. You can setup priorities on how payments are applied. The program is easy to use and to navigate. Buildium provides tutorials that are great training tools for new and even experienced users. Buildium was easy to setup and integrate into our company.

Cons

I have yet to find any complaints with Buildium's program. There are continuing to improve and add features on a quarterly basis. There were no issues switching to this software from our previous system.

Reasons for Choosing Buildium

Like us, Buildium was growing their business and it felt more personable then the other software options.

Reasons for Switching to Buildium

UDS was outdated and did not come with nearly the features Buildium was offering. It was time for a major upgrade.

January 2013

Tom from Caxon Real Estate

Time Used: Free Trial


Ease-of-use

5.0

Customer support

4.0

Functionality

2.0

January 2013

We've been using Buildium for about 2 years, long enough to get a good feel for its strengths and weaknesses. My overall impression is that this is a good product for small to medium size residential property management firms (10-100 units). If you have fewer than 10, this product is overkill. If more than 100, you'll probably find it too simplistic. The product is geared to residential properties and residential associations. Managing commercial portfolios with it can be difficult. The Good: Accounting functionality is pretty strong. GL, AR, AP, budgets and property ledgers are handled seamlessly. Very easy to use even for beginners. I like the global search functionality. You can pretty much find anything using it without navigating through the menus. Pricing is relatively inexpensive. It's cloud-based, so you don't have to maintain any software on your own computers. You can access it anywhere with a web browser. Some people see this as a negative, but we've not had any issues with Buildium being down unexpectedly. The scheduled maintenance times are generally late at night. Support is good if you're having problems with the standard functionality. In general I would say the support staff understands their product well. And you can get them on the phone to explain things. That's becoming less common with companies today. Document management is hit & miss. I love that I can post a PDF receipt for every expense right there in the ledger. However, documents at the property- or owner level are less helpful. It's just one big bucket per property or owner. Having a folder structure would be a big help. (Not there today.) Buildium offers tenant bill-pay through an online portal for rent payments, and also outbound electronic payments to property owners. It's done through a 3rd party vendor and at additional cost. This is a double-edged sword. Very convenient; it makes the bookkeeping entries for you automatically. But if you're doing outbound payments, make sure to treat it just like an online banking account (long passwords, be careful of who in your office has access to it, etc.) Allowing for extra security questions or letting users limit the IP addresses that have this outbound payment functionality would be helpful. The Bad: As noted, you'll get frustrated if you're trying to use this for commercial properties. The designers make assumptions that you're doing residential. CRM functionality is practically non-existent. This is an accounting package. They do have some decent (and customizable) postal-mail templates and can do mail-merge so you can send notices to tenants and owners. But this does not extend to email. You'll need another product to do CRM and do double data entry between systems. There is no integration layer or API, so no chance of integrating this with your CRM system or generating custom reports. The reports, while nice-looking, are as-is and not customizable in any way. You're stuck with what they give you. They make some odd design decisions sometimes. For example, you can't generate an association owner invoice for an owner who lives someplace other than the managed property. The invoice is always addressed to the managed property, even if you entered a different mailing address for the owner, as if an association owner would never rent out the property. These types of oddities abound, and the product support folks will never acknowledge it as a problem. They'll tell you to fill out an enhancement request, which may be considered for implementation someday, or may not. You'll never know. Providing a way to customize reports or providing an API would help in this area. In Summary: Buildium is good at what it does, but what it does is pretty limited. You will likely be happy if you're in their demographic sweet spot (10-100 residential units). It's cheap enough to sign up and try it out to see if it's right for you. If you manage commercial properties, have a very large or complex portfolio, or need integrated CRM capabilities, it's probably not for you.

May 2021

Jennifer from Dickenson Condo Management

Company Size: 11-50 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

May 2021

A Good program getting better

A much better system than using multiple programs for individual aspects. Very geared toward rental management and Condos or HOAs seem after-thoughts often.

Pros

The ability for Boards to interact with management and for owners to be easily communicated with are some of the best features with this program. It's mostly all integrated!

Cons

Updates are usually bumpy when implemented, causing a slow down in service. Some features, which seem to be common sense are still in development stages. Tracking of tasks in infancy yet. Can send emails but not receive them through the system, causing us to still have to use another program.

Reasons for Choosing Buildium

It seemed more visually pleasing and a better dashboard. Owner's access was very important and the mobile app was a big seller. Unfortunately, the HappyCo feature that helped sell us on the program was not helpful to us.

Reasons for Switching to Buildium

We wanted a more integrated program, so we could track the completion of work orders better

June 2021

User Profile Picture

Keenan from ALPS Group Nation

Verified Reviewer

Company Size: 11-50 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

The Best PM Software Solution

We have enlarged our client base with Buildium's features thanks to their focus on speed and accuracy with payments, reporting, and accounting ease.

Pros

Online payments are a game-changer. Owner/tenant/HOA access allows each respective person the ability to view important reports and property status in real-time. The property database is completely searchable from anywhere on the site.

Cons

The task feature is a bit wanting. It's good for what it is, but dedicated project management or to-do list applications work just as well or better in most cases.

Reasons for Choosing Buildium

It suited our company the most and its HOA features offered what we were looking for.

Reasons for Switching to Buildium

The dedicated property management features

May 2021

Cynthia from New Leaf Enterprises, Inc.

Company Size: 2-10 employees

Industry: Accounting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

May 2021

If you manage rental property, you need this software!

We would say our who leasing process has been streamlined by using Buildium. Prospective tenants can apply on-line, sign a lease on-line and pay their monthly rent and fees on-line. All in one place. Since we manage at least 3 separate multi-family properties at any one time, it has saved us time, as now all communications are in one software program, rather than having separate accounts/e-mails, etc. for each property.

Pros

We own and manage our own rental properties. We have been in the business for at least 35 years. We have used other means of tracking our rentals, but this one by far is the best. We love the fact that our residents can pay their rent and fees on-line, via the tenant portal, which means fewer trips to the bank. They also may submit maintenance issues and ask questions. We can send out announcements very easily and quickly. We can see easily who has paid their rent this month, and the ones that we need to remind them that their rent is past due -- the software automatically adds the late fees! Prospective tenants can apply for one of our properties on-line, which saves time for both the them and our company; no more printing paper applications that need to be mailed back, causing delays. We can even send out eLeases -- no more printing leases and the accompanying documents, and having to make sure all the "i's" are dotted and the "t's" crossed. The software makes sure that all fields that need initials, signatures and/or dates are completed prior to the lease being sent on. There are so many more features that we cannot enumerate them all.

Cons

There is a learning curve during the initial setup and getting used to all the features, but we feel it has been well worth it in the long run.

Reasons for Switching to Buildium

We needed to automate our processes, as some of our properties are out of town. We wanted a centralized method of managing and tracking our various properties.

May 2021

Ronda from Three Keys Property Management

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Why I love Buildium

Overall it has been a great investment and has really saved a lot of time in sending invoices, reconciling accounts, collecting payments, tracking violations and keeping track of delinquent accounts.

Pros

I love how Buildium has helped me to automate the business from collecting payments to sending violations.

Cons

Integrating Buildium with the business was easy but I do wish the credit card fees were separated by property on each invoice.

Reasons for Choosing Buildium

The cost was better and it came with a website.

Reasons for Switching to Buildium

It was not geared toward Homeowner Associations and the accounting portion wasn't enough.

June 2021

Elaine from Sean Parker Realty Group

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Buildium, it works great!

Set up is fast and that was important because you can't just stop running the business to take the time to set up a software system. It simplified my bookkeeping to such an extent that I now have considerably more time to devote to the business.

Pros

It only took me 2 days part-time to lean how to use this software. While I normally really LOVE a printed User Manual (I'm old-school), the online Help available is very extensive and showed me what to do in every situation, so far. Setting up Properties, Owners, Leases and Tenants is remarkably simple and almost intuitive. Nicely done.

Cons

When I get the message (all the time) that says that an entry cannot be changed, I have to go to the original bill, deposit, etc. There needs to be a button that takes me there directly without having to go hunt for it.

Reasons for Choosing Buildium

A friend told me about Buildium and after reading online reviews (a lot of reviews), I didn't consider any other products.

Reasons for Switching to Buildium

The learning curve for Rent Manager is too high and not enough online help is available.

May 2021

Angie from Springs of Suntree Property Owners Association

Company Size: 2-10 employees

Industry: Accounting

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

May 2021

Buildium for community management

Building representatives are knowledgeable and helpful and again are good at finding workarounds. Software/ program designer would benefit from having consultants that actually work in the industry of community association management if this is a direction the software is to be marketed.

Pros

Communication is good for the most part. Support is knowledgeable and is often able to figure work around for the program shortcomings. In general the software is easy to use

Cons

Primarily designed for rentals the program falls short for community management and documentation compliant with Florida statutes. Customizing reports to meet standards is not an offered option. Build them app list s by resident name not address. This makes it impossible and a logical to use for covenant inspections or property notations as a manager would have to have every single resident memorized for all communities/ properties. Therefore the software is useless in the community management industry.

Reasons for Switching to Buildium

Tops one was unable to produce reports that met GAP standards as required by the state of Florida. It also was unable to track ARC applications versus CCR violations. It was still in the developmental stage so we changed for the recommendation of our CPA.

June 2021

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2021

Real Estate Property Management

Pros

Buildium offers an array of features to help with property management and its interface is very user friendly. To go on, if you make any errors while using this software it can be easily fixed. As well, accounting is very easy to manage and seamless. Lastly, the customer services is very prompt and helpful.

Cons

Buildium is missing a few features that would be desired. One feature is connecting bank account transactions to the actual accounting software for expenses. The other feature that is missing is a payroll feature for salaried employees.

Reasons for Choosing Buildium

Features, pricing, mobile/web interface, and customer service

July 2021

Wayne from Eibands Luxury Condominiums

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

July 2021

Outstanding Property Management Tool for Self-run Properties

I look like a savant for bringing the board's attention to this product, doing the heavy lifting to convince them to self-manage and standing it up in a reasonable period of time. I had ZERO previous experience in either accounting or property management and would not attempt this without Buildium at this point.

Pros

We did an extensive search of property management/accounting tools when we transitioned from a CPA service. Our reason was it took too much time to get feedback on issues relating to expenses/revenue and overall friction in the system when requesting a third party to supply data. Buildium has allowed us non-accountants to track expenses and service requests, banking issues, assessment cash flow better than we ever could do before. Learning curve is a bit steep for those who don't want to spend much time and stick to Quick Start type software. But those willing to dig into the vast amount of training and educational tools available will be amply rewarded with an economical, efficient and user friendly tool to stay on top of just about any situation that will arise in small property or project management. I can't speak to multi-property scenarios but Buildium appears to intelligently compartmentalize multi properties to enable a manager to replicate the same processes used in single properties. We cut our monthly accounting costs by two/thirds and hired me as property manager which we did not have before...and still are under previous budget. I can provide real-time financial reporting day of request for our HOA board members; it used to average 10-14 days to make the round trip with a CPA. At this point, I would quit the position if it required going back to our previous labor-intensive practices. Love this software...

Cons

Our biggest impediment to implementation was our previous CPA's chart of accounts, allocations etc. did not translate seamlessly into Buildium. Accounting is an art, not a science, and there are different ways to account for processes that we found were a bit tricky to figure out. With Buildium live support (very helpful) plus our contract hiring of a Buildium savvy accountant, we were able to cross the goal in a reasonable time. We continue to use the Buildium pro for quarterly reconciliation just as a way to show independent accounting input, but it is not necessary at this time if we chose not to continue.

Reasons for Choosing Buildium

The single biggest factor that stood out head and shoulders above the others was the accounting/reports module. Some of the so-called property management packages were really just glorified website WYSIWYG builders. Others had rudimentary accounting, or accounting that was difficult to use. When I brought Buildium to the board for approval, I spent 70% of the pitch on the accounting module and financial reports. That is what really sold the board on going with Buildium.

June 2021

Marianne from HCDC, Inc.

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

June 2021

Mostly Happy with Our Choice to use Buildium

It has been a good change for our business from where we were a year ago -- still tracking rental information in excel spreadsheets. I am the one who uses it daily, but the others in the business that need to pull information from time to time find it easy to use and that it has the reports they are looking to find. It definitely has helped us save time on some things. However, some of the shortcomings described in my explanation of things least liked add back time. I'm hoping in participating in this and voicing my feedback to the reps that I'll see my suggestions used to improve things in the future.

Pros

I had used the software at another company and thought it would work well at my current job. I really appreciated the customer service from my past experience. I have had only one less than favorable experience with the customer service received in my years of using Buildium. I like how easy it is for our tenants to use and navigate. It has encouraged most of them to pay online which is a huge time saver for me.

Cons

Since we do commercial leasing and not residential, there are some misses in my opinion. I'd say my biggest frustration with the software is the eleasing formatting. If you have a document with tagged information boxes, if you enter in one wrong piece of information instead of being able to edit just that one box, you have to cancel the whole document and start over. That's rather a pain. So I've been uploading forms more instead of using the saved elease documents for this reason. Also, I wish there was a way to tailor the communications better. My tenants want to receive monthly rent invoice yet your system only generates monthly statements. So I have to manually make these monthly, which is time consuming. It would be nice if I could create something like this. I worked with several customer service reps on this tasks and it was decided that what I want done is not possible at this time.

Response from RealPage

Replied June 2021

Hi Marianne, Thank you for taking the time to leave a thoughtful review. We appreciate your feedback and will share it with our Product team. Best, Liz Gill Customer Marketing

March 2021

Tim from Toepperwein City View

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

March 2021

Great product for property management

Buildium has been great for property management. Online applications/background checks, epay, and the resident portal have proven to be daily uses in our business. 10 out of 10 would recommend.

Pros

epay. It's worth it for that. To be able to get paid online seemlessly is great. Communication being automated around payment is wonderful, too -- specifically, the lease ledger, automating late fees, and payment reminders.

Cons

We list properties for rent that do not have bed/baths on them - specifically, RV pad sites and commercial lots. Buildium does not allow us to list properties without the bed/bath requirement. This becomes confusing to prospective tenants when these listings are on our website and published elsewhere.

Reasons for Choosing Buildium

The recommendation of a trusted property manager.

Reasons for Switching to Buildium

Was speaking about my challenges with Cozy with another property manager. They told me about Buildium. I made the switch that day.

March 2021

Lori from Swift Results Inc

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

March 2021

Easy to use becoming more Robust

Been using Buildium for about 6 years. We have been able to manage properties much more effeciently and thoroughly. Tenants now are more interactive and easier to recieve payments and get work orders done, so much less deferred maintenance. The software is intuitive and pretty easy to use. When we have needed Customer support there has typically been a live person that is very helpful.

Pros

The software is pretty easy to use, intuitive. Buildium does not really encourage integration with other Apps easily.

Cons

That Tenants can't do Independent Home inspections. OR that We can't tie another software into Buildium easily to allow us to customize a few things.

Reasons for Choosing Buildium

Because we are a smaller company and did not need to manipulate software as much as Yardi allows (therefore costing more). FYI - I recently tried to upgrade my buildium membership but it absolutely did not make sense financially. I think it would be beneficial for there to be an option for smaller companies of less than 100 properties to be able to get the premium package for a lesser price. (I want open API and will not ever be more than 50 properties, so a package for a smaller number of properties would be something the big companies like Yardi don't offer)

Reasons for Switching to Buildium

Wanted better immediate /automatic posting to ledgers when tenants paid and wanted better download and organizing of owner files.

October 2020

William from Anderegg Property Rentals LLC

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

October 2020

Overall a Quality Property Management Software Platform

Overall Buildium is a really good platform to use especially if you want things to be automatically done or updated. I like that customize dashboard that lets you know when leases are expiring and need to be renewed. They also allow you to auto list properties for rent. This is extremely helpful for us. One down side of this platform is the inability to send debts to collection like other platforms have. Overall, I would recommend Buildium as long as they were made aware of the extra charges and services they continue to try and promote to tenants.

Pros

The thing I like the post is that it automatically applies late fees to accounts. It also auto notifies tenants once they make a payment on their account. I like that you can email every tenant using one email instead of trying to email them individually. The site is very user friendly with a customizable dashboard to help you get a quick snap shot of your rentals.

Cons

I don't like some of the auto emails that get sent to tenants to help sell some of the products Buildium is promoting. For instance, they want all tenants to have insurance and will continually email them to get them to purchase insurance that Buildium gets a cut of. They also are encouraging tenants to set up ACH payments, which if you don't have the top account level, charges the owner to use the service. I feel like Buildium continues to try and do add ons from both the tenants and the owners which is frustrating considering the amount of money we pay for the software.

Reasons for Choosing Buildium

They provided on boarding and were initially cheaper than AppFolio.

August 2020

Dustin from Wayland station hoa

Company Size: 2-10 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Will never use another program

Buildium had always been the go to for me. It's user friendly for staff and extremely user friendly for my residents and older residents that aren't as technologically inclined. Anyone can use it. And when my older residents are confused they can call the hotline and get customer services from the team rather than calling is office during off hpurs.

Pros

The ease of importing all of our data and getting everything set up specifically for our hoa property. Everything we needed and none of the rental stuff we didn't. The team assisting us in seeing up the system has been incredible.

Cons

There is nothing I dislike. I would love to have the ability to shower multiple chargers on statements for dues and assessment and have those both track. But the team has shown me a way we can do that until the update team has created that ability.

Reasons for Choosing Buildium

I have used buildium for years. I knew they could customize a plan and payment specifically for our property rather than Trying to use a rental program for an hoa.

Reasons for Switching to Buildium

Our PMC used this product and when it came time to part we ensured not to use this product due to the fact it's not as customizable as buildium nor accounts as well.

June 2020

Kimberly from DEVELOPMENT MANAGEMENT GROUP

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Definitely Worth a Try

Overall, I think Buildium is a good company and I think they are struggling with the fast growth process, as many companies do. The cost of their program is less than Appfolio and the folks that work for them are better at helping out with issues. I found Appfolio's phone support to be mostly snarky know-it-alls and patronizing 20-somethings with an attitude who seemed to be bothered by my questions . Buildium support has never come across that way.

Pros

The set up process and assistance in doing it was quite seamless. The ongoing support is there if you need it and the tutorials, although not great or always up to date, do help you figure things out without having to call in.

Cons

The close-out of a tenant can be awkward and not intuitive. The return of security deposits with interest and charging of fees is clunky. Also, when a lease runs out, the system doesn't roll them over to month-to-month. It simply just closes out the lease on line and makes it look like the tenant doesn't live there anymore or owe any rent. This is both frustrating and stressful because if a tenant owes money and decides not to declare that, they could potentially get away without paying rent. There needs to be a change in the rollover of the leases in the system so we don't miss collecting rent.

Reasons for Choosing Buildium

We needed to switch quickly and Buildium responded faster.

Reasons for Switching to Buildium

Cost was more than double and phone support was snotty.

March 2020

Neil from Rental Properties

Company Size: 1 employee

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2020

Best accounting program for rental property income and expenditure

With Buildium, all my income and expenditure information, receipts and invoices plus lease agreements etc are all stored in the one place. At tax time, printing out reports for my tax agent is simple and quick.

Pros

Easy to use and can cope with multiple properties. Reports can be generated for variations in financial year reporting of different counties. You can set up recurring bills so they appear on your list of things to do which reminds you and you don't have to re-enter all the data each time you have a bill to pay.

Cons

This is an American based program and for American users, it offers the ability to pay bills direct from your bank account etc. For me in Australia, this facility is unavailable.

Reasons for Choosing Buildium

I thought I would take up an offer of a 30 trial of MYOB, but I found it was not suitable for rental property accounting. I can’t imagine that any other program would better suit my needs than Buildium.

Reasons for Switching to Buildium

Tax time was a nightmare without the ability to print reports or readily access invoices etc

September 2019

Katie from Coldwell Banker REA

Company Size: 2-10 employees

Industry: Real Estate

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

September 2019

Property Management Software - works very well for non accounting backgrounds

Automation is HUGE! online payment is HUGE! It's connecting my tenant/client requests with my staff and subsequently my vendors - less mess to sort through!

Pros

I don't have to have a degree in accounting, between features, FAQ's and support, I've always been able to resolve issues. Love that it streamlines my processes into one central place and that I have a good overall place for myself, my assistant, my clients and tenants to look at things. Love online payments and ability to pay out to owners and vendors online as well! Software has fantastic capability to shift easily with the changing needs of business (growth or even if we were to pull back a bit - affordable and seamless transition!)

Cons

The vendor/owner portals are difficult and messy. Also, my vendors can see ALL work orders, not just their own for a property they have access to. They have to go under maintenance just to find work orders (not intuitive). Would be awesome if they could just reply to the emails the system sends and have those replies/files be uploaded as communication on the work order. Loading pictures is ok but difficult to reorder. Also, would like to be able to load pictures in an area that show things like appliances/etc but not necessarily show on the listing If I enable "files" to be seen, then people can see ALL things under files - not just those pertinent to the properties they are enabled for. If I send an email to all owners or all tenants, it does not save under their individual communication logs - I have to go into a specific lease/tenant/owner/etc then go to communications to start an email otherwise it's not in the log. Would like to have multiple work orders under tasks - sometimes I need a General, a plumber and an electrician to complete the same task, for example. In the banking area, I'd like the property balances to reflect how much is deposit/property reserves so that I can see I'm where I need to be at a glance. I'd also like to be able to make more than one reserve account per property (i.e. taxes, maintenance) I'd like ONE application email - not one plus the credit check (maybe the app has a link to the chk

Reasons for Choosing Buildium

It was a one stop shop and it focused on my industry without having to do a lot of modification. The support system is good with people that understand accounting and real estate

September 2019

User Profile Picture

Erin from Virtual BookieZ

Verified Reviewer

Company Size: 11-50 employees

Industry: Construction

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Jump on the property management software train with Buildium!!

The benefits of utilizing Buildium for home construction companies are too many to list here. From management being able to see the project all at once and not have to look in different sections. Subcontractors being able to log their hours per project tasks for easy invoicing. Owners with the ability to go on and see how the construction is going, choosing selections, and keeping in contact with management. For bookkeepers the easy integration of Xero and Quickbooks online is fantastic. If you haven't tried Buildium and are looking for a superb property management software, sign up for their free trial and take it for a test drive.

Pros

There are several items within Buildium that by far surpassed other property management companies. The ability to upload subcontractor paperwork and have all the information in one place securely online with reminders set up when expirations or missing information is needed. The ability for everyone with accounts set up to communicate, check on tasks, and proposals all in one place for easy referral. One of the easiest implementations and setups for property management software. But the absolute best thing about Buildium for me anyways is that you can list as much information from sales, tasks, proposals, selections, etc. I truly believe that all companies need to keep as much information as possible on file and with Buildium you can put as much information as you need, place tags for easy reporting, and this information is for authorized users to see. To me, you can never have too much information and it makes is so much easier if you have a person leave and the new hire to move it and look at the information to be brought up to date.

Cons

When I first started working with Buildium I wished that there had been a step by step workflow check sheet because at times I had to go and research if I was entering the data correctly. But that was quickly solved while speaking with Buidium's excellent customer support team members. Finally, I would recommend a Buildium forum where all users can go on and if they have questions can post it to the forum as another user may have had the same problem.