Checkfront vs Lodgify
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.2 / 5
4.3 / 5
Value for Money
4.4 / 5
4.4 / 5
Customer Support
4.6 / 5
4.5 / 5
Functionality
4.1 / 5
4.3 / 5
Last Review Written
February 19, 2024
September 28, 2024
Pros/Cons
Pros
- I love that our clients get to book their charters online. The convenience of knowing that their card information is secure is a great comfort to us.
- It has a nice user interface for both front and back end users, good payment processing, decent reporting, and automated emails. They also have a nice little website builder if you are needing that.
- Great the support guys have been fantastic in helping me refine the application and adjusting it to our requirements.
Cons
- If I restrict this access it also restricts the reports they need to cash out at days end. I would consider switching off of CF if I was made an offer by a similar company who offers this feature.
- It can be hard to navigate at first, and there is no phone support for the basic plan which can be tough if you are someone who prefers live conversation vs email.
- It can be a little intimidating making changes to our system, adding items or item events.
Pros
- I was very happy with the on boarding process of Lodgify, they took me through the setting up of the system, very methodically, and ensure that the channel managers were linked up and working.
- Since the beginning, while having a trial version, they won me over with their courteous, polite, professional, wonderful customer service.
- The onboarding process was very professional and responsive. I was given tons of information in a short time, but the person helping me was nice and efficient.
Cons
- The builder is very broken, slow, and does not work fluently like you would expect. Again, customer service has been the worst I have experienced with any company.
- Wouldn't Lodgify want to correct such a misunderstanding. I am extremely displeased and unimpressed by Lodgify's approach to customer service.
- I can use ignorance but I have no use for arrogance.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
