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Checkfront vs ResNexus

Checkfront vs ResNexus

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Overall Rating
4.5 (313)
4.8 (397)
Ease-of-Use
4.2 / 5
4.6 / 5
Value for Money
4.4 / 5
4.6 / 5
Customer Support
4.6 / 5
4.8 / 5
Functionality
4.1 / 5
4.6 / 5
Last Review Written
February 19, 2024
September 12, 2024
Pros/Cons
  • Pros

  • I love that our clients get to book their charters online. The convenience of knowing that their card information is secure is a great comfort to us.
  • It has a nice user interface for both front and back end users, good payment processing, decent reporting, and automated emails. They also have a nice little website builder if you are needing that.
  • Great the support guys have been fantastic in helping me refine the application and adjusting it to our requirements.
  • Cons

  • If I restrict this access it also restricts the reports they need to cash out at days end. I would consider switching off of CF if I was made an offer by a similar company who offers this feature.
  • It can be hard to navigate at first, and there is no phone support for the basic plan which can be tough if you are someone who prefers live conversation vs email.
  • It can be a little intimidating making changes to our system, adding items or item events.
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  • Pros

  • The customer service was outstanding and the knowledge and understanding of our business showed real care and concern that we get it right.
  • Overall, we are extremely pleased with the software and are encouraged by their constant attention to improvement.
  • I have grown to really appreciate their dedication to making the system better and better.
  • Cons

  • Whenever I have contacted Resnexus with a problem , first they always blame the platform.
  • In regards to the reservation system, it is a bit annoying that when I mark a checked-out, it does not take me back to the grid.
  • Resnexus is not able to make out correct guest invoices. I have my charges fixed, the same for each platform.
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Pricing Range
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$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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3 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos