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Checkfront vs WebRezPro

Checkfront vs WebRezPro

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Overall Rating
4.5 (313)
4.6 (206)
Ease-of-Use
4.2 / 5
4.5 / 5
Value for Money
4.4 / 5
4.7 / 5
Customer Support
4.6 / 5
4.8 / 5
Functionality
4.1 / 5
4.4 / 5
Last Review Written
February 19, 2024
September 17, 2024
Pros/Cons
  • Pros

  • I love that our clients get to book their charters online. The convenience of knowing that their card information is secure is a great comfort to us.
  • It has a nice user interface for both front and back end users, good payment processing, decent reporting, and automated emails. They also have a nice little website builder if you are needing that.
  • Great the support guys have been fantastic in helping me refine the application and adjusting it to our requirements.
  • Cons

  • If I restrict this access it also restricts the reports they need to cash out at days end. I would consider switching off of CF if I was made an offer by a similar company who offers this feature.
  • It can be hard to navigate at first, and there is no phone support for the basic plan which can be tough if you are someone who prefers live conversation vs email.
  • It can be a little intimidating making changes to our system, adding items or item events.
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  • Pros

  • They have outstanding customer service. There is always someone there to explain and help when needed.
  • Most importantly it is really cool being able to have an option of growth and flexibility to perfect with programers. It is really this option that makes this a system worth the continued investment.
  • The system interfaces with our restaurant fairly well, which is nice for when guests want to charge their meal to their room. Overall, pretty good system.
  • Cons

  • Now everything is puffy, seems cluttered with pulldown and pop ups. A pain for a busy front desk.
  • Setting up the software was difficult for our group.
  • I have never called for support (during working hours of course) and had no one answer.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos