About Rentle

Rentle is a cloud-based software for ski resorts and sports equipment rental companies of all sizes. It aims to create better experiences, both for the employee and the end-user by automating rental operations, digitizing contracts, and helping businesses to grow through intelligent upselling and after marketing efforts.

Its end-user benefits include shorter queuing times and a possibility to schedule bookings in advance via the online rental shop. Rentle covers the needs of outdoor shops comprehensively and helps manage daily operations and rentals through data-driven business development with reports and analytics.

It provides user-friendly interfaces in the form of an online rental store, self-check-in stands for visit...


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53 Reviews of Rentle

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Showing 1 - 20 of 53 results

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August 2020

Henrik from Bergen Soundboks

Company Size: 2-10 employees

Industry: Events Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Easy to use booking service!

Very happy and satisfied

Pros

Easy to use Free plan Alot of settings/variations Excellent customer service Wordpress plugin Translation support Customization!

Cons

Might be a bit pricy for small businesses

Reasons for Choosing Rentle

Variety of functions/settings Translation support Customization!

Reasons for Switching to Rentle

Too expensive plans

Response from Rentle

Replied August 2020

Hello Henrik and thank you for your review. Happy to hear that you have been happy with the ease of use. Let's stay in touch!

June 2020

User Profile Picture

Lasse from Laajis Oy

Verified Reviewer

Company Size: 11-50 employees

Industry: Consumer Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2020

Revolutionary for rental and activities business model

Superb support and reaction time for problems. I have never experienced such a great attitude towards users from support people.

Pros

Flexibility, ease of use, integrated payment options, broad scope that can be used to make all our activities, rental products, tickets, etc. products available for online booking

Cons

Rentle is still under development so there are many things missing but all the essentials are there to make the business roll. Rentle is developing new features in a rapid phase so the features missing now, might be there tomorrow.

Reasons for Choosing Rentle

Only software that could accommodate all our needs in experience and rental sales. Back office was by far the easiest and most intuitive for users.

Reasons for Switching to Rentle

Rentle convinced us with their development pipeline and competitive pricing which basically was risk free. If we make money, rentle gets a cut. Fair win-win for both parties.

Response from Rentle

Replied June 2020

Hi Lasse, thank you for the review and partnership so far.

June 2021

Tiina from Koli Active Oy

Company Size: 2-10 employees

Industry: Leisure, Travel & Tourism

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2021

Easy to use in a small business

Pros

Rentle is easy to use for all of our staff. It fits best for a small business who doesn't have tens of daily reservations.

Cons

Sometimes I hope to see more details of all reservations at the same time, same page. And also the amount of equipments on the stock for the rest of the day

Reasons for Choosing Rentle

Price and easy to get started.

July 2020

Anne from Lapland Safaris North

Company Size: 11-50 employees

Industry: Leisure, Travel & Tourism

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

3.0

July 2020

Rentle

Pros

with short period of using rentle, I like the most that it is easy to use.

Cons

It is sooo slow to use , takes time to get the overview of the rental situation. Also would be great to get an overview of rental situation something like a "calendar style", to see maybe more clear the situation. Maybe I am old-fashioned but I am missing more visible picture of rental situation.

Response from Rentle

Replied July 2020

Thanks for the review Anne! Feedback like this helps us develop the product in a way that supports the need of our customers. We are developing the performance of our product and are committed to increase the speed of the product. A more visual overview of the rental situation is also being developed and it is planned to be released in the near future.

May 2021

Daniela from Rafftaff

Company Size: 2-10 employees

Industry: Sports

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2021

the first review

I have not had much experience, I have been trying to configure and understand the program for 2 months. I find it quite practical and easy compared to the previous program (booqable). Especially the question of changing data in the reservations and configuration of the products.

Pros

is very convenient for making reservations the setup is quite practical and easy to understand. The staff is always there when I need them and they are practical and efficient.

Cons

the dashboard: would add a weekly and monthly view of bookings Account staff: I would add the name of the person Another disadvantage of the program is that it does not take into account the importance of German customers with respect to the data that an official bill must contain for companies or institutions in this country, specifically the address.

Response from Rentle

Replied May 2021

Thank you, Daniela. We are very happy you are finding Rentle easy to use, keep up the great work. The German customers are very important to us and some of those requests have been rolling out. We are happy to help you have another great season.

October 2020

Teijo from Metripe Oy

Company Size: 1 employee

Industry: Consumer Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

October 2020

Very good experience so far

Still early in the process but Rentles support and willingness to get things done is great!

Pros

Rentle is very intuitive, easy to use and has bunch of functionalities. You're good to go very quickly.

Cons

Tricky to suggest an alternative location for a customer that is looking for a specific product in network of multiple near-by locations. If the location preferred by customer has no inventory, by default customer needs to check other locations manually.

Reasons for Switching to Rentle

Due to scheduling and inventory handling issues.

Response from Rentle

Replied October 2020

Thank you for your review, Teijo! It's charming to hear that we are hitting the mark regarding our mix of functionalities that solve even the most complex rental processes. We will continue to improve, and I can assure you the results will continue to drive the industry forward.

October 2020

Jari from Syöte Rent&Safaris

Company Size: 2-10 employees

Industry: Sports

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

October 2020

Own experience - bike rentals but in winter more rental activities to customers

Good software and development work is continuing so in future software is more diverse and give more possibilities to end users and to customers. Customer service is perfect!

Pros

The base elements was already made and product (software) was ready to use when we started. Nice and clear operating system, App for users, automatic payments etc. This product is still under development and it is nice to be "involved partly to development brainstorming". If we have some ideas or needs for new functions to system, quite often we also get these.

Cons

We need more filters for functionality what is specified or focused to some special end users ---- like for skiing centers (shoe size, age of customer etc). We can easily live with these functions but these are extra for us. Of course for example skiing centers can have own opinions what is necessary for them and what is not.

Reasons for Choosing Rentle

We had already information for this software and we had interest to test it. After testing period it was easy to make decision - suitable product and very easy/fast implementation.

Reasons for Switching to Rentle

We needed more functionality for this software - more functionality to office work, App for customers/office, automatic payments (payment same time when customer do renting). Target was to get system for today's needs and for today's environment.

Response from Rentle

Replied November 2020

Thank you for your review, Jari! We are proud to work with companies like yours. Your suggestions are valued and we are glad you are happy with the results.

May 2021

Jeroen from KABIN Sweden

Company Size: 1 employee

Industry: Hospitality

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2021

Quick and easy

Hands on and fast answers!

Pros

Super easy to implement and quick support

Cons

Nothing so far xxx

Reasons for Choosing Rentle

Because I got quick answers

Reasons for Switching to Rentle

I need good support and an easy solution

Response from Rentle

Replied May 2021

Jeroen, Thank you for the review! We will continue to do our best to make renting fast and easy for all rental businesses. We are happy to win your business and we will do our very best to keep you happy.

June 2021

Ignacio from Call and ride SL

Company Size: 2-10 employees

Industry: Sports

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

June 2021

Rentle has helped us to get a lot of new bookings

Pros

Its friendly user interface that makes it easy for the customers to book online.

Cons

Not being able to block the products I do not want my customers to use

Response from Rentle

Replied June 2021

Ignacio, Thank you for the review! We will continue to build on a great user experience for your customers and you as well. We are glad to see you are taking advantage of Rentle's features and growing your business. One of the best things about Rentle is the flexibility of our system, and we have a few ways to handle this issue; your success manager will be reaching out to you.

April 2021

Nikki from Skateday

Company Size: 2-10 employees

Industry: Recreational Facilities and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

April 2021

Great product for startups in the rental business

Pros

I really like the customer flow of the product as well as the ease of setting up the business

Cons

I would like to be able to customize my emails, which I cannot do in the lite version

Reasons for Choosing Rentle

The customer flow is better and their customer service is friendly

Reasons for Switching to Rentle

I did not like to customer flow so much

Response from Rentle

Replied May 2021

Hi Nikki! We are very glad to hear that the customer flow pleases you and it will be even better in the future. Also, your pain points have been noted ;)

April 2020

Henri from Rukakeskus Oy

Company Size: 51-200 employees

Industry: Leisure, Travel & Tourism

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2020

Rukakeskus

Overall experience has been good and I'm glad we made the decision to switch entirely to Rentle for this season!

Pros

I liked the fact that we got rid of the paper rental agreements. Rentle helped us increase our sales because the program itself offers extra items for rent, VIP packages etc. Program was easy to use and learn for our employees.

Cons

- Little more flexibility on the modifications. For example it would be nice if administrators could change the texts that Rentle displays after a customer has completed filling his info. - Reports are OK, but I would like little more detailed reports. We have three rental shops and now the report is from all three together. - It would be good to be able to stay on track on individual items rental history. For example; scan the barcode from a ski and from that get the rental history of the ski.

Response from Rentle

Replied April 2020

Thank you for your kind review, Henri! It's nice to hear that in most parts the experiences with Rentle have been good. All the cons you mentioned (reports based on location, individual item's rental history, and more flexible text fields) are currently in the development, and we're excited to launch them before the start of the next winter season.

October 2020

Miika from Northern Rental

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2020

Fast deploy solution

Overall we have seen beneficial to use Rentle, a way more cheap than the other if your business is smaall

Pros

Easy to manage if all rentals are done with Rentle. Customer support has been excellent.

Cons

If some rentals are for some reason done outside Rentle, it is not easy to manage those without making the reservation with Rentle (and paying the comission). Location management / shared products could be better.

Reasons for Choosing Rentle

Cheaper with almost the same functionalities

Reasons for Switching to Rentle

Too expensive monthly fee

Response from Rentle

Replied November 2020

Thank you for your review, Miika! We are happy to see our clients receive the benefits of Rentle.

October 2020

ELIYA from Stillcantik

Company Size: 2-10 employees

Industry: Apparel & Fashion

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

October 2020

Simple interface, easy to understand and outstanding customer service.

We are a small business. We operate at a physical shop and via Instagram. We realized we can improve our sales if we bring our rental platform online, and Rentle provides us just that. It allows us to operate online and send deliveries via post. Customers no longer need to visit our physical store to rent items.

Pros

First of all, I appreciate that Rentle provides a platform for small businesses to try the market and grow. Its free trial contains functional features that allow small businesses to operate the system properly. To us, we appreciate this function and will opt for the paid services once we reach a threshold of growth that enables us to invest more on the system. Its customer services is outstanding. Even when we are not paying customers (on free trial) we received incredible support from the team. This allows us to understand the system better and use all features for our business. The interface is convenient for customers. It is easy to set up and easy for us to understand.

Cons

There are some features that can be improved. The system is created with sports equipments in mind, so most features are targeted towards that. For example, the customer information that can be collected from customers is limited to those related to sports. It can be better if the questions are more general or perhaps, some forms can be left blanks to allow administrators to ask their own questions.

Response from Rentle

Replied November 2020

Thank you for your review, Eliya! We are glad you see how receptive we are to the needs and wants of our clients. We hope you like the improvements and thank you for the feedback.

July 2020

Alex from COSUBE

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Great Rental Software!

Pros

I've demo's a lot of rental software companies and used a few of them. Each one had glaring holes in inventory management or were not user friendly on the backend, the customer booking portal or both. In addition, they were usually way too expensive for for being incomplete rental software. Rentle is easy to setup and easy use on the backend and online reservation portal is really user friendly. Clean look that fits with our website's aesthetic. Track inventory, check out, check in, make edits to reservations and tracking bookings is all straight forward and easy to use! Stoked to have found Rentle.

Cons

As soon as online payments in the US are up and running this will be the complete package for us!

Reasons for Switching to Rentle

Peek Pro has poor inventory tracking (no check in or check out feature) and the widget was constantly buggy (would not allow people to actually pay for the reservation about 50% of the time). Also the work flow of the widget that the customer had to go through made little sense and created a lot of calls and emails with questions on to how to book the things they wanted. Good for tours, not good for rentals.

Response from Rentle

Replied July 2020

Thank you Alex for your review! We are stoked to have you onboard and we are working hard to bring the online payment support to the US!

July 2020

Kuutti from Roll Outdoors

Company Size: 2-10 employees

Industry: Sports

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2020

Best customer service out there

We have been very happy with our journey with Rentle. Most of the features we didn't have when we started is actually allready now part of the software. We really like working with a company who seems to care about their customers needs!

Pros

Rentle is easy to use, does the job well and in case something goes wrong, the customer support is there for you, usually in minutes (if not in seconds!).

Cons

Website integration is not quite ready yet (july 2020 but what I've heard quite a few different options should be there before end of summer 2020.)

Reasons for Choosing Rentle

besides the features of the product we were really impressed that Rentle actually made us a functional webshop, which we could test, customize and start using immediately after the software demo. It was easy to decide when you can actually test it by yourself!

Reasons for Switching to Rentle

Rentle was a better combination of features in real life rental shop + a working web shop.

Response from Rentle

Replied July 2020

Thank you for your review Kuutti! It has been a pleasure to work with a company with such ambition and excitement as yours. As you've stated, the website integration is in our development pipeline and we are excited to soon be able to bring you more flexibility in it. :)

January 2020

Jarno from Äkäslompolo Sportshop

Company Size: 11-50 employees

Industry: Sporting Goods

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2020

Great rental software!

Compared to reservations that we have before (we used to take reservation via email and phone) We get huge growth in reservations after we started to use Rentle software. Rentle also make a good rental experience for the customer (instore and online) and that is really important for us.

Pros

It is really easy to set up and use. Improving constantly by user feedback. Helps managing rental inventory. No double bookings anymore. Superb online booking capabilities. Cloud based operations, works in any device that have web browser. Really good customer service.

Cons

Some of the functions are a bit slow at time to time. For example inventory availability updates when making a new rental or reservation.

Response from Rentle

Replied February 2020

Thank you, Jarno! It's a joy to work with forward-looking rental companies like Sportshop.

October 2020

Thibaut from Belgian Cycling Factory

Company Size: 51-200 employees

Industry: Sports

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2020

Impressive Rental Software

The Customer Service of this product is fantastic. We have a very specific product that we're renting out in a very specific way, so we know we're not the easiest customer, but Rentle is very open to every question and is always thinking together with us for a solution.

Pros

You can create ghost products (that use the same inventory), you can add service time, choose the rental duration, start dates, extra rules when rentals should be made and that for each category. Those were all impressive features that we really need

Cons

Setting up the rental shop for the first time is a steep learning curve, but once you've got the hang of it, it is very easy to use. There are some other details that you need to set up beforehand because changing afterwards isn't easy, but the Customer Service and the openness that Rentle has makes it an always evolving product.

Response from Rentle

Replied November 2020

Thank you for your review, Thibaut! We are very excited to work with companies who are doing exciting things in their Industries. We are overjoyed with the way you and your team are finding ways to get the most out of Rentle.

July 2020

Teemu from SkiMac Tahko

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

July 2020

Perfect fit for rental company

Pros

Fast customer service from developers. Quick to act on bugs and other missing features we might need. Easy to use and learn. Can be run on any computer platform as it only needs a browser. No softwares needed.

Cons

Minor inconveniences during rental process that still need fixing but the dev team is quick to address the issues. No sell feature yet. Only rental.

Response from Rentle

Replied July 2020

Thanks for the review Teemu! We are always happy to get your feedback and are constantly looking for new ways for us to support your business in the best possible way.

July 2020

Mirja from Lapland Safaris AC Ltd

Company Size: 11-50 employees

Industry: Leisure, Travel & Tourism

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

July 2020

Good system

Working well and developing all the time. Customer service via chat is really helpful.

Pros

Easy to use, it's easy and fast to give feedback.

Cons

Connection between the Rentle and our ERP system would be great so that we wouldn't neet to do the booking or stock handling in two different places.

Response from Rentle

Replied July 2020

Thank you Mirja for the review! We are happy about the active feedback you have been giving us, it helps us develop the product in such a way that it will support your business better.

January 2020

Kari from Äkäslompolo Sportshop

Company Size: 11-50 employees

Industry: Sporting Goods

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

January 2020

Rentle offers lot of features in a simple easy to use package

Rentle offers easy to use software with massive time saving in our rental shop via option for customers to book equipment in advance. Overall Rentle helps us to serve our customers better!

Pros

Software is easy to use, lots of features, fast updates/bug fixing, good statistics and as customers learn to use Rentle/booking in advance the software will provide even more benefits for our company.

Cons

Few bugs from time to time and missing some features.

Response from Rentle

Replied February 2020

Thank you for the feedback, Kari. We're super happy to hear that we have been able to help you serve your customers better!