TapGoods Event Rental Software 2026: Benefits, Features & Pricing

Thanks for the input, Courtney! As I'm sure you've seen, since you provided this input in 2018, a lot has changed. We now run on redundant 2-coast operations on Amazon Web Services (AWS), which allows us to provide zero-downtime deployments. And, we've continued to build features that help Perch operate smoothly and grow!

Replied May 2020

Wow — thank you so much for this incredible review! We’re absolutely thrilled to hear how TapGoods has made such a meaningful impact on your business. It’s wonderful to know that our support team and your dedicated Client Success Manager have been able to provide quick, personalized help and keep you informed of exciting new updates. We love hearing how the online cart, contract signing, and payment features have streamlined your clients’ experience — and even more excited to know that online sales have become such a strong part of your business. That’s exactly what we aim for: empowering teams like yours with tools that make growth easy and efficient. Thank you for trusting TapGoods and for your kind words. We’re so glad you’re part of the TapGoods family and can’t wait to keep supporting your continued success!

Replied October 2025

Hi Jay, I can't find an account associated with you. Can you please contact us so I can rectify the concerns you have? We never want anyone to use our software and have a bad experience, and I would love the opportunity to make it right for you!

Replied December 2024

Thank you so much for sharing your experience and for taking the time to leave such thoughtful feedback. We’re thrilled to hear that TapGoods has helped enhance your client experience and streamline your operations. We know getting started with a new system can feel overwhelming, and we’re so glad our Customer Success team has been able to support you through the process and help uncover new features to make running your business even easier. Your feedback and ideas are incredibly valuable to us — it’s exactly how we continue improving TapGoods to better serve businesses like yours. We’re honored that you chose TapGoods over other options and look forward to supporting you as your business grows. Thank you for being part of the TapGoods community! 💛

Replied October 2025

Thank you so much for the 5-star review! We’re thrilled to hear that TapGoods is helping streamline your rental operations and that the customer portal has been such a hit with your clients. It’s also wonderful to hear that our team has been able to support you well along the way. As you continue exploring the platform, please don’t hesitate to reach out with any questions. We’re here to help you get the most out of every feature and ensure TapGoods continues to meet your business needs over time. We’re grateful you chose TapGoods after evaluating other solutions, and we’re excited to be part of your growth and success!

Replied December 2025

Thank you for sharing such thoughtful feedback! We love hearing that our team’s willingness to listen and create real-world solutions has made a positive impact for you. We also appreciate your note on global location settings; feedback like this helps us identify areas where we can improve and prioritize updates that save our customers time. We’re excited to keep building on our partnership and to help your business reach its goals.

Replied August 2025

Hi Sid, Thank you for the thoughtful and detailed review! We’re so glad to hear that our team’s responsiveness and adaptability have made a meaningful difference for your business. Partnering with customers like you to shape the platform is one of our favorite parts of the job. We also appreciate your note about simultaneous logins—it’s a valid limitation, and feedback like this helps us continue evolving in the right direction. We’re excited to keep growing with you and can’t wait to hear what you think as you dive deeper into the platform’s full potential.

Replied April 2025

Luke: thank you so much for the thoughtful review and kind words! We're thrilled to hear that your experience with TapGoods PRO—and our team—has been so positive. It means a lot to us that you’ve felt supported from onboarding through day-to-day use. We also appreciate your feedback on updates and occasional glitches. While we strive to improve continuously, your input helps us prioritize what matters most to users like you. We’re grateful to have you on board and look forward to growing together!

Replied April 2025

Thank you for your fantastic review! We're so glad to hear that TapGoods has streamlined your orders, inventory, and routing processes and that the onboarding experience was smooth for your entire team. A huge shoutout to our onboarding team—they’ll love hearing your kind words! It's great to know that any issues you've encountered have been minimal and that our support team has been able to assist you quickly. We’re always here to help and continuously improve to meet the needs of growing businesses like yours. Thanks for choosing TapGoods—we’re excited to keep supporting your success!

Replied February 2025

Thank you so much for your review! We’re thrilled to hear that you’ve found the automatic emails and credit card processing features helpful for managing your rentals. It’s great to know the system has made running your business easier and less stressful! We truly appreciate your feedback about the checkout link experience — we’re always looking for ways to make things smoother for customers, and this helps us improve. We’re also glad our support team could provide excellent customer care throughout your setup. Thank you for being part of the TapGoods community! We’re excited to continue helping your business grow.

Replied November 2025