Better Reports vs Datarails

RATING:

4.9

(86)

Better Reports has 86 reviews and a rating of 4.88 / 5 stars vs Datarails which has 55 reviews and a rating of 4.76 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (86)
4.8 (55)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
February 20, 2024
February 12, 2024
Pros/Cons
  • Pros

  • Very helpful, provides every data point we need and the customer service is the best of any app/business I've received.
  • Where it really shines is in its ability to customize any data and save it as a new report, then email that report to you on a regular cadence.
  • Cons

  • The only negative I can think of is that if you're not already familiar with PivotTables, Tableau, and other similar tools, it might not be as intuitive to use.
  • The lack of flexibility. Very difficult to use as a new user.
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  • Pros

  • DataRails was able to replicate all of the benefits of other more well known Planning Solutions at a much lower investment cost - both financial and human capital.
  • Great customer support, they do a lot of the work so I can just feed data and get the information I need in the format I want.
  • Cons

  • Some features were missing but already developed recently.
  • The platform doesn't integrate with Excel 2007 which is a bummer.
Read all user reviews
Pricing Range
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$
$
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos