About Google Analytics

Google Analytics is a cloud-based solution designed to help small to midsize businesses track and evaluate website traffic and improve the performance of marketing, content and product sales. Features include remote data access, campaign segmentation, predictive analysis, data visualization, push notifications and reporting.

The application enables marketers to gain insights about the latest trends or sales opportunities and enhance conversion possibilities through Smart Goals, Smart Lists and Session Quality data. Advertisers can use Google Analytics to monitor a buyer’s journey and determine the reason for checkout abandonment. It also includes diagnostic tools which help users receive alerts for missed tracking codes on pages, configuration ...


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5,730 Reviews of Google Analytics

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August 2019

User Profile Picture

Jem from Journo Resources

Verified Reviewer

Company Size: 2-10 employees

Industry: Media Production

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

5.0

August 2019

A bit fiddly at times, but by far the best package for checking and monitoring analytics

As a small business it's vital for me to know stats about engagement for advertisers, so this is the simplest way to pull that data out. The software is also easy to use on the go via the mobile app, as already mentioned. For a small business, it's also helpful that you can automate most of the reports, so as to save time.

Pros

Quite simply, this is the complete package: • In-depth: There are so many options in this, you'd struggle to find something you can't find out! The data kit is really powerful once you've got it set up, and I've used it with several clients to monitor everything from basic views on the page, to the journey across the site and how far they scroll down a specific page. • Mobile App: For headline stats, I've found this really useful as someone running a small business. You can quickly see on the go if what you've put up has made an impact, and there's still a surprising amount of flexibility and in-sight in a mobile app. If you've got a couple of accounts on the go, you're also able to log into multiple ones at once without faffing around. • Notes: Recently discovered and a big fan! The ability to make notes natively about spikes or troughs so when you're looking back later is great, so you can make sure you still view stuff in context.

Cons

Generally, I'm pretty impressed with this - the only faff is actually getting it set up in the first place. However, with a couple of tutorials from Google I was able to sort this out myself, so it is do-able! The only thing I've struggled with is checking outbound clicks - but I'm sure that is something someone who knows what they're doing can sort!

Reasons for Switching to Google Analytics

Wanted more in-depth insight. Still use in tandem.

July 2020

User Profile Picture

Sarah from Studio Flight

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

July 2020

Google Analytics for Rich Web Insights

Our advertising agency does custom website builds for our clients so it's imperative that we accurately track acquisitions, referrals and user interactions on a daily basis to improve our advertising campaigns. We analyze time on site, page views, sessions, and bounce rate and the analytics help us improve our overall website UX and UI. The rich analytics provided from Google (especially integrations with Google Tag Manager) enable us to make intelligent improvements to the website to increase conversions.

Pros

Google Analytics is one of the most powerful tools available and it's free. It's very simple to deploy as long as you have backend access to a website. I use Google Analytics on a daily basis to track website analytics, behavior flow, conversion, and goal tracking, and build custom marketing funnels. Google Data Studio is an excellent way to directly pull data from the tool and make a completely customized dashboard with the top metrics that you analyze on a consistent daily basis. The user management and ability to set permissions adds an extra layer of security and the integration with Google Ads and YouTube properties is seamless and makes real-time reporting very dynamic. What we can measure, we can ultimately improve.

Cons

Google Analytics sometimes reports Facebook analytics differently from the backend of Facebook Ads Manager. However, Google is getting a lot better with tracking user performance, not just cookies (especially for cross-device interactions). The courses for the Google Analytics certification and somewhat bulky - I wish there was a better way to track your coursework and more online video tutorial similar to how Facebook Blueprint has organized their free online courses. Google Analytics can seem very daunting to beginners but there are a lot of great resources available from Google for education and tutorials.

Reasons for Choosing Google Analytics

Google Analytics is free and the richest insights and metrics of any tool available. We love using the Google Data Studio (for free) to create custom reports that are easily digestible for our clients.

April 2021

Simon from Visiospective

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

5.0

April 2021

A must for keeping track of website performance

I use Google Analytics on our own, and our clients websites. Overall it's a great product and being free to use it's a no brainer.

Pros

The main thing to like about GA is it's free! For the minimal outlay you get great insight into the performance of the website, where customers are coming from in terms of location and channel, their journey through the site, where there might be exit points, areas of concern.

Cons

The biggest gripe is that Google hides the majority of natural search terms which bring customers to the website, information they clearly have available to them as it works fine for paid search terms. For this, you would have to invest in alternative software.

Reasons for Choosing Google Analytics

Adobe is probably a stronger product, but Google Analytics has enough under the hood for most requirements.

February 2020

Jamie from dDaniel Advertising

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

3.0

Customer support

2.0

Functionality

3.0

February 2020

Maybe I'm Stupid

With someone with the proper skills to utilize Google Analytics--or even someone with the time to devote to learning all of the tricks of the Google Trade--this product can be the difference between sinking with a failing campaign, wasting a lot of your clients' money in the process, and being able to quickly and efficiently tailor digital advertising efforts to maximize returns.

Pros

If you know what you are looking for--and how to find it again after Google makes approximately 300 changes and updates--Google Analytics can be exceptionally useful. In our business, it is extremely important to not only know that a given media product is working for the client, but also to be able to PROVE the success (or failure) of a product to the client. Our clients--the business owners and their staff--want to be sure that they are spending their money on advertising products that work. It is very easy to claim that, yes, this product is working for you, but it is another matter entirely to be SURE and to be able to prove that success. Google Analytics allows us to track digital interactions with the customer's website. Typically, our clients have no idea if their websites are seeing increases in customer traffic following advertising campaigns (such as television and radio), or if the digital ads placed are doing exactly what they should be doing.

Cons

While the concept behind Google Analytics is great, the actual execution leaves much to be desired, at least for me. Maybe I'm completely stupid (a fair assessment) or too Gen X and not Millennial enough to find Google Analytics easy to use. It surely doesn't help that it seems that the user dashboard/interface changes every time I use it. Knowing how to navigate through the various levels and sections of the monstrosity that is Google Analytics to find exactly what metrics are needed in any given situation is an artform--and I feel like I've only just mastered stick figures and maybe a smidge of finger-painting. In short, I'm not an artist.

January 2021

Mark from Saint Louis University

Company Size: 5,001-10,000 employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

January 2021

Both simple and Complex to Use

I have used GA for 15+ years and it has become the standard web analytics reporting tool for my institution over that time. We use it to measure our digital campaigns and admission com-flow and web traffic. While many parts of GA are easy to use and understand, the more complex reporting has become so valuable that we enlisted outside firm to assist with setup and tracking of campaigns tied directly to our strategic enrollment plan.

Pros

The GA snippet is simple to install if you have access to your sites source code. Analytics are quickly available, real time or next day, with an amazing array of detail. Reports can be created simply and exported to multiple file types and regularly mailed to anyone who has the need to view your site analytics.

Cons

While I appreciate the power and customization available in GA, setting up goals and conversions for a large, multi-domain website can be complicated for someone who doesn't specialize in using the tool. There are many setup resources available through Google support and independent sites, but its often difficult to decide which directions to follow for proper setup.

Reasons for Switching to Google Analytics

15+ years ago, we used both Crystal Reports and GA at one time but at that time, GA proved more simple to understand with more comprehensive domain data, with many things being the same.

July 2020

User Profile Picture

Tayyab from TheJournalPost

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

July 2020

Identifies Whats Going On With Your Website

Google Analytics gives the maximum idea that what's going on with the website. I am using Google Analytics for my websites and also my SEO team. Based on my experience, Google Analytics is the most professional and robust tool to analyze website stats and traffic efficiently. The tool allows my SEO team to track the multiple queries like which specific keywords and pages are performing well.

Pros

Google Analytics tells us about the insights of our company or personal website. It also tells us where you are receiving clicks, user's location, website visited history and many more. It provides easy and efficient integration with third-party platforms such as Google Ads and Social Media.

Cons

It is very difficult to stay up with new & upcoming updates and features because sometimes I get lost in the new navigation or user interface. There is a lack of end-user support and difficult to identify the middle part of insights. It will be great if Google Analytics launches a built-in URL builder for the sake of campaign-tracking.

Reasons for Choosing Google Analytics

The real-time access to your website's data and authentic insights is the best thing in google analytics that motivates me to choose this platform over others. I don't know but google name looks authentic & secure when comes with any tool that's why I prefer it.

February 2021

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Robert from Nostairway Media

Verified Reviewer

Company Size: 2-10 employees

Industry: Media Production

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

February 2021

All the stats you need

Analytics has changed the way we do everything. Our marketing, SEO, sales drives, campaigns, our entire online presence have changed for the better. Google Analytics will keep you on your toes but it's worth it.

Pros

Google Analytics gives you every possible form of feedback data you may need, breaking down into more digestible chunks or delivering the whole picture, there's nothing it doesn't tell you.

Cons

All this choice means a huge amount of features. There's no way around it, you do have to devote some time learning what these features are.

Reasons for Choosing Google Analytics

Google Analytics seemed to be the industry standard and much of our SEO was based around Google.

Reasons for Switching to Google Analytics

We needed a more in-depth insight than AWStats could provide

January 2021

Cynthia from UFT

Company Size: 501-1,000 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

January 2021

Great Insights

Google helped my company with better understand who our customers were.

Pros

The demographic information is worth its weight in gold. The user interface is extremely easy to use.

Cons

Does not allow for as deep a dive into the metrics as competitive products. For my team that was acceptable trade off.

Reasons for Choosing Google Analytics

Demographic information that is available through the platform

Reasons for Switching to Google Analytics

Demographic information that is available through the platform

April 2021

Sasheena from Pepsi jamaica

Company Size: 51-200 employees

Industry: Consumer Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Bar far the best app for checking and monitoring analytics

Once you are familiar with Google Analytics you will have no issue using it. By far the best software for tracking your progress and helps you to analyze where improvements are needed on a daily.

Pros

Let me just start off by saying this is the complete package. Google analytics is a big deal. The tracking capabilities are phenomenal and the numerous features just allows you to have everything that you’re looking for in one place. By far one of the most powerful tools available and it is freeee. I love how secure it is and I love how they are constantly upgrading their system and making it better. 10/10

Cons

If you are not familiar with the system at first it can be a bit confusing and hard to maneuver, but once you get acquainted, everything is a breeze. Love it.

Reasons for Switching to Google Analytics

Google was just simpler to use and had a more comprehensive domain.

February 2021

Youssef from WonderEight

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

A tool that is part of our website checklist

I've been using google analytics on every website for a long time now, the integration is very easy and the tool allows us to understand the behavior of the visitors on the websites

Pros

It's the free analytics tool that help you track visitors on your website, where did they come from, who they are and what was their behavior on the site. It's free and easy to use.

Cons

recently some of the data doesn't show anymore due to "privacy" reasons which made the tool a bit ineffective. Google analytics need some additional work in terms of attribution.

Reasons for Choosing Google Analytics

Google analytics is free and provides the necessary data and can be integrated with other google products such as Google data studio

April 2021

User Profile Picture

Memory from The Production Group

Verified Reviewer

Company Size: 11-50 employees

Industry: Media Production

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

April 2021

Very useful but difficult to learn

I have a love/hate relationship with Google Analytics. It’s definitely useful and has helped us make improvements on our sites and learn more about our customers behaviors. But it’s also frustrating because we doing have enough time to use it as well as we could be. I got through a couple of sections in the course and never found the time to go back and finish setting it up properly.

Pros

Google Analytics is one of the best tools to help with SEO - it collects data about users on your website so that you can analyze it and determine the best ways to target your visitors. This is pretty crucial for anyone trying to get their site ranked on Google, and also helps with a lot of other things. The data gathered will tell you a lot about your site visitors such as their age, where they live, the type of device they use, and much more. It’s gets very granular. It can also help you determine if there are areas/pages on your site that need improvement. For example, if you notice that everyone leaves on the same page during the checkout process, there’s a good chance something is broken in that part of the process and you’ll know you need to investigate the problem. Honestly, there is so much data that Google Analytics provides, and so many ways it can help you, this could turn into a book. Or an entire college course. Needless to say, I won’t describe everything here - partly because it would take too long and partly because there’s still a lot I don’t know about Analytics. But if you (or your company) maintains a website and is looking to reach more customers, in the right target market, and rank in search engines, this is a must.

Cons

It so very time-consuming to learn how to use. Google offers a free course with multiple sections and videos to show you how to set your account up, explain the various features, etc. It’s pretty daunting to me, mainly because I’m a website designer and it’s hard to find adequate time to devote to learning all the Ins and outs of it, and to properly monitor the data it provides on a regular basis. To get the most out of Analytics, a company would pretty much need to have a full-time employee that just does this and nothing else.

March 2021

alimou from Self-Employed

Verified Reviewer

Company Size: 1 employee

Industry: Computer Networking

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

March 2021

Google Analytics Review

Google robots are flockers, they can perceive what i won't ever see! I've make my choice this is a perfect tool!

Pros

Google Analytics is the magic tool utilized to screen your site guests just as analyze key measurements identified with your site traffic, for example, ricochet rate, pages per meeting and so forth Presently, all things considered how would we utilize this for our potential benefit? All things considered, the most self-evident yet likely most significant is you can use the data you get from Google Analytics and utilize that to support your advertising endeavors. An exemplary illustration of this would be through observing what channels your traffic comes from. Utilizing the screen capture from Google Analytics beneath, in the event that we investigate plainly we can see that each wellspring of traffic (Google CPC, Facebook, Organic traffic) is shading coded to show what number of visits are from that channel. Presently, with this data what we can derive is that a great deal of our traffic might be coming from natural inquiry, so with that data, we might need to coordinate a greater amount of our advertising spending plan toward something like SEO (website improvement) to help support the natural pursuit rankings and eventually your hunt traffic. Or then again perhaps you've recognized and failing to meet expectations channel that you might need to cut from your showcasing endeavors, this data can likewise be gathered from Google Analytics. To every one of you site proprietors, Google Analytics is your best partner for checking your exhibition on the web.

Cons

I have nothing to reproach google analytics it is the perfect tool in my view. Without it, i will be less effective in my daily targeting. It signals me the least lack of referencing and that is priceless! Here i am supposed to criticize but i can only praise this wonderful tool!

January 2021

Ryan from 417 Marketing

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

5.0

January 2021

A Staple For Anyone Doing Any Marketing

Overall, I tell everyone with a website that they need Google Analytics. For every flaw, it has a dozen or more powerful features that make it worth using. There are easy ways to integrate with nearly any website platform, being even easier on platforms made for those who are less tech-savvy.

Pros

Google Analytics can be deep. Very deep. You can get user-by-user breakdowns of every interaction with your site, including the start and stop times of each visit, each interaction with each page, and on what device they visited each time. They never share user data, but you get everything you need to improve your marketing efforts. When compared to Google Ads, the retargeting options are beyond powerful, with nearly any customization you could possibly hope for or imagine. A couple of must-try reports include the top conversion paths report and the goal visualization paths (some assembly required).

Cons

There are still some elements of Google Analytics that are a bit frustrating. Google is getting a bit more privacy-conscious, which is good, but they seem to lump way too much data into broad and vague source categories such as "(direct) / (none)" and "Unknown". The metrics for time on page and session duration are usually wrong, as they have no way of tracking this without a user interacting beyond the first page. Small prices to pay for the other features and the available data. However, the smaller the traffic flow to your site, the less Google Analytics will help you. Consider running it in tandem with Google Ads or another paid traffic source to get some additional traffic flow.

January 2021

Ranil from Freelancer

Company Size: 1 employee

Industry: Internet

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

January 2021

Best up to date transparent metric tool..

My overall conclusion is, Google Analytics is a great tool. I recommend without any doubt and I can say, your satisfaction will be guaranteed! IT saves your time, makes your work easy and it's very easy to use. I personally found out it's amazing. If you're using Adobe Analytics or something else I invite you to give it a try and you won't be disappointed.

Pros

As a freelancer one of my main activity is web traffic providing. With many years of experience in this field I know how important is to have a good metric tool to monitor the traffic and it's behavior. In that point the google analytics comes handy. It helps to track the visit of the customer until the last point, the time spent in the site/app which helps to improve the functionality. It's up to date, transparent and easy to use. When it comes to SEO it plays a nice roll to fulfill my customers' requirements. With the bounce rate of the visits it provides, ensure the my customers the quality of traffic I provide. That's why I always recommend my customers Google Analytics together with the tracking link. It has a nice dashboard that impress me.

Cons

To be honest there're some suggestions I would like to highlight. 1 - It need some direct support other than too much automated which will be very useful for a new user. (Previously I had to involve in some complains of my costumers regarding setting it up) 2 - It'll be awesome if google can provide the possibility to track the direct sales as well. 3 - In my point of view, the most common method of trouble shooting is (specially when you're new) to go and watch a video tutorial. There're lot of features in Google Analytics which will be very useful such demonstrations to understand how they work and what they do as well as to fix the problems you find.

Reasons for Choosing Google Analytics

I first preferred Google Analytics by the name of its provider the Google. Then I found lot of positive feedback by its users and it's a well known tool all around the world. The most important thing, It gives you a great service.

October 2020

Souhil from OBUYZ Store

Verified Reviewer

Company Size: 1 employee

Industry: Consumer Goods

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

October 2020

The Best Free Analytics Tool to Track your Website Performance

Google Analytics is typically helping me to create more products my website visitors needs and I can give them what they want and I get better ROI numbers every month because of this Free Google tool also, It helped me to get more conversions rate. For me, Google Analytics is one of the best tools and I can't imagine myself managing and running my business without this tool and the new interface is getting better and I feel like Google is hearing us and reading our reviews to give us the best experience. I sincerely hope, they will keep the good work and add more features and make it a user-friendly tool and we will help them by recommending it to our friends and family members.

Pros

It's a 100% Free Google Tool and It's one of the Best Analytics tools in the Market. I can Use It to track my website performance and examine what the customer performed starting from navigating my website until purchasing my products. I can instantly see my website visitors in real-time and I can accurately track the traffic source very easily. I can check and see which social media platforms are delivering me more visitors/customers. I can see which product pages are performing very well on my website in the "Top Active Pages" section. I can see the Locations/Countries I'm receiving the visitors from. I can instantly check the Audience Interests, Demographics, Geo, Behavior...etc. I like the "Users by time of day" Section because I can see when I'm getting more traffic during the day and this helps me to launch my social media campaigns. I like also, the "Sessions by device " because I can check which devices (Mobile, PC) my customers are using to visit my website. I like it because I can observe everything going on my website and it really helps me to fix any potential problems and to try and create more products my visitors want. In addition, an extremely valuable tool to track my Google Shopping Ads performance by obtaining more insights. The new Interface is more "user friendly" with more features and It's making a lot of difference in my daily use. I use it also to track and follow my Redbubble Shop performance and to check which pages are getting me more visitors.

Cons

Every so often I don't get the exact Insights and sometimes I get them late. Sometimes when I use an AD Blocker, I get an error and I can't see anything. The Conversion option is a little bit complicated and If possible they can add some useful tutorials to assist us to understand and achieve the most outstanding results from it. They can include some colors in the Insights section too for a better-looking interface. They typically need to work on their integration with other websites like Shopify, Redbubble, Etsy, eBay, Amazon...etc. If possible they can instantly add more unique features to their Redbubble integration, so we can accurately track the direct sales too.

October 2020

User Profile Picture

Marshall from Sky High Media, LLC

Verified Reviewer

Company Size: 1 employee

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

There's A Billion Metric Sites Online, And Only One Google Analytics!

Overall, I love it and wouldn't trust any other third party service claiming to know your monthly hits and traffic sources and be able to give you the keywords people searched and from what device and location etc.

Pros

As an SEO of 10+ years, performing amazing service and White SEO with Google and for small business clients all over the world, I've come to realize that you can only trust certain software and programs to give you real data and results when you need it most. Even I admit to using other software like AWR Cloud to catch a "glimpse" of what traffic I've received to a site in the last 7 days or 30 days specifically, I never trust it fully, because at the end of the day I don't trust a third-party telling me what the Source can tell me directly. Sure Google can't really show you granular statistics on 3rd party traffic from Yahoo and Bing and other major engines, but who cares. Google's traffic amounts to 66.6% of the traffic online, and at the end of the day, when I want to know what internal landing pages are the most popular by source of organic, referral, and direct (SEO) traffic locations, I can and that helps me to know what my audience is gravitating to the most, and that helps me create a new content schedule for the month, putting out content around the most popular and widely searched pages of my websites. I love Google Analytics, and I steer clear of the 3rd party noise, claiming they have better metrics than the source, it's bull. Get GA today!

Cons

There are a ton of new features and many don't apply to my version of SEO for local businesses, however, I just steer clear of those areas and look at the metrics that I truly care about.

October 2020

Alekhya from Webskysolutions

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2020

"Impeccable Medium To Analyse Your Small & Large Businesses Traffic Online At One Place"

I was so easily able to gather the most impetous information of my business reach publicly online so I always made amendments in my marketing strategies depending on the analytics gathered for my business. And also I was able to measure the costs and marketing tips based on the analysis of my current business marketing strategies. That's it! Once measured, I refined my marketing techniques so that my business online reach had took a quick growth among the organic users.

Pros

What not! All the features provided by Google Analytics to track your business website by keeping an eye on the public reach, organic search, organic traffic,target keywords,improvements,marketing strategies everything literally for your business can be monitored on your finger tips online. The most easiest and convenient option for which I use this tool is that you can access your business website's entire data like bounce rate, daily organic traffic including the count with a gun shot perfection. The bounce rate feature is another boon I can say where it helped me to input attractive and organic viewer driven content on my business page based on the previous bounce rate value, so that it enhanced the readability and usability for existing and new users which helped in reducing the bounce rate for my online business.

Cons

As per my usage till now I dint find any cons for this tool so far. But I am a little dissappointed with the feature regarding the data viewing on a mobile or handset which is not so comfortable as that looks on my laptop. If you want to monitor your business regularly and need to have a fast growth into the online world then I would surely recommend this tool for a quick glance of your online business public reach.

Reasons for Choosing Google Analytics

I thought to go by Woopra tool as an alternative for Google Analytics but I was so sure on Google Analytics data tracking in real time so i dropped the idea of purchasing Woopra.

Reasons for Switching to Google Analytics

I wasn't so comfortable in using my prrevious tool as it dint have exact tracking of real time data and target audience choosing options. So obviously I switched to Google Analytics which made my target audience set up exact and also allowed me to track the real time data of my business so perfectly.

October 2020

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

2.0

Functionality

4.0

October 2020

It's hard to complain about free

It's pretty great for what it is. A free, easy to use product that will help you make better, quicker decisions. Again, it's hard to argue with the value proposition.

Pros

The product is incredibly easy to use. For the basic features, you can train up someone to do reporting within less than a day. There are lots of different pieces of data and reports in there - you could spend tons of time going through it and still not hit everything. The basic model (which is all 90% of businesses really need) is free. Implementation is straightforward and about as simple as can be. Documentation (while sometimes a bit hard to parse) is readily available. Alerts are easy to set up. Very simple to make different views and properties so that you can keep distinct reporting separate plus have a raw data backup.

Cons

Because it is free, it is one of the lower priority areas for development for Google. There's one particular (fairly minor) bug in it that drives me crazy that has been there for at least 3 years, and I know there is basically zero chance it gets addressed. You have no direct support or customer service, so you need to be good at self-help and googling your own answers to questions (which is luckily pretty easy). You have to deal with sampling for larger reports on the free version. A lot of the new additions which have been hyped up have been pretty weak once released (User ID view, etc).

Reasons for Choosing Google Analytics

Also on price.

Reasons for Switching to Google Analytics

Solely on price.

September 2020

Ahmed from khashaab

Company Size: 1 employee

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

September 2020

Google analytics

After using it for more than 2 years now and with its updates I consider it one of my essential data provider, of course there are other more friendly software out there to use, but dealing with google analytics is my main credible data source, after all its google who indexes your file to search engines who created it..how not to depend on its data.

Pros

It supplies detailed and customised structural data about your admitted websites that offer great help for a deep insight from many aspects with tremendous amount of information that can reaffirm your online business if you utilise it well as it is a very powerful tool or can san sink your business if you misinterpreted or overlooked the data provided , for example if you are selling products online for teenagers and you dont customise your website to it and the analytics shows you that the age accessing your page is above this age , you loose customers, also the demographic data is important for example do not advertise winter products and heavy clothes in places with warm climate and it goes on and on until you customise your online business for the right customer and thats is the core concept of google analytics

Cons

It is not easy to install for beginners and a lot of parameters have to be setup correctly in order to get reliable data that can help you take a business decision. The implementation of its codes in your website is not foe newbies at all or even a regular user, it needs either a professional or an experienced user to install its provided codes in the places they belong.

September 2020

User Profile Picture

Sandesh from Faith Over Feelings Ministry

Verified Reviewer

Company Size: 1 employee

Industry: Entertainment

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Detailed Analysis

I had an amazing experience where I got introduced to a new world of data collection. I came to know why many websites ask location details or mail ID (to detect age and gender - which I understood after using Google Analytics). I would recommend this software/service to any beginner in website building.

Pros

I am a blogger from the past 5 months, managing my blog and checking to see the traffic to my webpage has never been easier. So I checked about that and found out that 'Google Analytics' software/platform is providing detailed analysis of the place where my visitors are from, their age, their gender, the amount of time spent by them on specific pages and even number of people who viewed my profile in detail. Wow!! How beautiful is that! I was so amused by that and registered my blog page to Google Analytics. It also allowed me to take up a "Beginner Course" to understand the service better and comprehend the analytics results. The course is so good that anyone can understand the meaning of the data and the in-depth results of the analytics. I also have an option to connect the 'Google Search Console' to optimise my web page for Search Engines (SEO). And the most amazing fact is that it is provided by Google for absolutely free of cost. So now I can now know how my website/blog is performing in the search results and how people view my website. It also allows me to better understand how I can improve it so that the viewers become potential subscribers to my blog. All these points and facts are the ones which I like the most about the Google Analytics software/service.

Cons

The only point I would like to mention is that to understand and not down the data, one should have a basic knowledge about the 'Marketing Funnel'. One should know how the data is collected and to add items in website like - sign in options, location detection option, cookie acceptance policy pop-ups and much more. To understand these basic points, we need to have a basic knowledge about websites, coding and other factors available in our blogging platform. Improvements are based on intuition for beginners rather applicative knowledge from the data obtained from Google Analytics. These points I like the least about this software, as a beginner.