PayPal
About PayPal
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PayPal Pricing
Pricing is based per transaction. 2.5% + Fixed fee ( $0.041)
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Most Helpful Reviews for PayPal
1 - 5 of 24,859 Reviews
Cassidy
11 - 50 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed June 2022
PayPal Review
Jake
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2019
A User-Friendly Invoicing System and Accounting System
Great so far. I don't see us switching to any other invoicing platform anytime soon.
PROSThe thing that led us over to PayPal was how easily integrated it was with other platforms as well as how familiar everyone already is with it. The pricing is competitive per transaction and it easily allows for international invoicing and payment. It also made it really easy for our accountant to understand the layout of it.
CONSThe only thing I didn't like at first was that I typically associate PayPal with a cash app between non-professional relationships. After seeing their invoicing system, I was immediately impressed.
Reason for choosing PayPal
It came down to pricing and functionality. PayPal offered the same features without the monthly fees.
Reasons for switching to PayPal
We made the switch because more people were familiar with PayPal and it made sense to do so. Plus, we weren't sure how simple it was to invoice and collect payment from international clients. With PayPal, we knew how easy it would be.
Roldan
Verified reviewer
Information Technology and Services, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2022
PayPal Never Change All These Years - Still Way Too Complicated To Use!
50-50. I mean, PayPal is very promising. If not only for there bad UX or bad user experience design. They really need to brush this thing up.
PROS- Well, PayPal is an institution when it comes to online Payment System. So, I like it that they are there giving me options when all other options fail.- I was able to use PayPal personally and in business without much issue about security and othe disputes.- I was able to use it with my Website Projects, when clients needs a quick payment integration without much fuss on the buying side of things
CONS- PayPal is still way too complicated to integrate with WordPress. There are times that you just need to enter email and password, and it gets integrated. Sometimes, it takes you a day or two to be able to do it.- Still not user friendly. Deskop and Mobile version needs UX Design revamp. The conversion between currencies in your account still confusing. Sometimes you fund appears as US Dollar, sometimes it appears as your native currency. - sandboxing dashboard and account pretty much looks like your active/live account. The only way you notice you are in a sandbox is when you see the domain says "sandbox.paypal.com". In contrast with Stripe, where it sends you a contrasting feedback that says "Testing Account" - you won't be able to miss it out.- Currency Conversion is NOT at par with the current market exchange rate! Sometimes, the exchange is two dollar short.
Reason for choosing PayPal
Because it was choosen by the client - not mine.
Reasons for switching to PayPal
Eitherway, it all depends on the client's liking. I recommend Paypal as it is the most commonly used gateway. But Stripe is a bit more easier to use and integrate.
Milton
Events Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed September 2023
Loved Paypal until…
I loved that paypal is so user friendly. Been using it for personal use for years so figured it would be great for business use.
CONSI loved everything about paypal until I started using it to process payments. Although we never had an issue with payments being processed, the issue arose when they started holding funds that were received for weeks at a time. No bueno.
Jing
Government Administration, 10,000+ employees
Used weekly for more than 2 years
OVERALL RATING:
2
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed September 2023
Paypal supports fake merchants to scam customers
I was trying to buy a translator from a website, and before payment I decided to make a change in my shopping cart. However, the website had charged me via Paypal without my confirmation. I logged into Paypal, it says I set up an auto payment option with this merchant, which was impossible as I didn't even know the existence of this website before that single purchase attempt. I filed dispute with Paypal, which responded that nothing wrong with the transaction and refused to help me to get my money back. I will no use paypal any more!
PROSAs it's linked to my credit card, I could easily make a payment via Paypal when doing online shopping.
CONSExtremely insecure. Apparently, anyone can just take money out of your Paypal account without your consent.