Sematext Cloud Software

FrontRunners 2021

About Sematext Cloud

Sematext gives businesses full-stack visibility by exposing performance issues, quickly and easily, through a single cloud or on-premise solution. Sematext Cloud is a cloud monitoring solution that helps businesses of all sizes track application performance, manage logs, monitor servers and more on a centralized platform. Sematext Cloud's IT inventory management functionality enables team members to track assets, identify version discrepancies, and maintain audit logs of all packages. Additionally, administrators can configure alert rules and filter alert logs based on multiple criteria, including time, app and severity. The database monitoring module lets employees detect failures, raise database queries, and monitor wait events, among other processes. Semat...

Sematext Cloud Pricing

Sematext Cloud offers a 14-day free trial, after which the software is available based on selected modules, as outlined below: Logs: * Basic - Available for free * Standard - $50 per month * Pro - $60 per month Monitoring: Container monitoring: * Basic - Available for free * Standard - $0.007 per container per hour *Pro - $0.011 per container per hour App & Server monitoring: * Basic - Available for free * Standard - $0.035 per agent per hour * Pro - $0.070 per agent per hour Experience: * Startup - $9 per month * Standard - $19 per month * Pro - $89 per month Synthetics: * Pay-as-you-go - $5 per month * Standard - $29 per month * Pro - $99 per month

Starting price: 

$9.00 per month

Free trial: 

Available

Free version: 

Available

Close

Image 1 of 6

Sematext Cloud overview

Sematext Cloud User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 27 reviews

User Profile

Szabolcs

Verified reviewer

Industry: Transportation/Trucking/Railroad

Time used: Less than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2017

A cool managed service coming from seemingly technically versed people

Easy setup, no-headache operations, flexible and instant sizing and fantastic technical support

Pros

Fantastic technical support, even feature requests (for sematext-agent) were sometimes implemented within hours. Sematext even setup its EU data center (partly) on our request. Thank you very much!

Cons

Business arrangements like a custom contract or plan sizes are not so easy and speedy to "implement" - but that's only a non-technical issue in the case of bigger probably public corporations.

Debodirno

Company size: 201-500 employees

Industry: Computer Software

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

September 2020

One stop solution for infrastructure insights!

I used this to manage my infra and this has really helped me a lot to understand the usage pattern of the app and also helps in safely predicting when the load will be high and when it will be low. Finding out memory leaks for JVM has also been very easy when I was trying to get insights about GC and JVM pool.

Pros

- Very detailed reports - Installing an agent happens in a jiffy - Very intuitive UI - Good support from the Sematext team

Cons

- Documentation missing for old agents - Ubuntu < 16 - Agent once crashed - cause is still unknown!

Reasons for choosing Sematext Cloud

JVM monitoring just stole the deal for me. Also, the help from their support team while I was setting it up on my production instances - it was amazing.

Reasons for switching to Sematext Cloud

I wanted to get a detailed report of each of the metrics over a time period. Sematext does that. Also for JVM monitoring I couldn't get anything better than this.

Response from Sematext Group

Hey Debodirno! Thanks a lot for your detailed feedback. If there's anything else we can help you with, feel free to reach out!

Replied November 2020

Chao

Company size: 51-200 employees

Industry: Construction

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

September 2020

Worth switching from other logging aggregation

Satisfied but need more time to evaluate

Pros

I just switch from ELK. Sematext is a surprise to me. It is so easy to integrate and so easy to use. The web UI is so intuitive and the query syntax is so easy to use even if you are not a technical guy. Compared to ELK, it is a real cloud service, you never need to worry about you lose the logs .

Cons

I haven’t found so far. Only thing is the price is a little bit high for a standup.

Reasons for switching to Sematext Cloud

It is hard to install, maintain. The UI and query is so hard to use.

Response from Sematext Group

Hey Chao! Thanks a lot for your feedback. If you ever have any questions regarding how to manage your pricing and keep costs optimized, feel free to reach out to our team in the Sematext live chat.

Replied November 2020

Lucas

Company size: 51-200 employees

Industry: Automotive

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2020

IoT log monitoring made easy

We have been monitoring a fleet of IoT devices with Sematext. Using it we can quickly send data from the devices and analyze it later, making feature development faster and debugging way easier.

Pros

Easy to use and extremely fast to filter log data. Ready-to-use Java and Android libraries made integration a very fast process. Main UI is very similar to Kibana, and it also provides the full experience if you need it. Fast and knowledgeable tech support.

Cons

There are rare instances where the UI becomes unresponsive or slow.

Reasons for choosing Sematext Cloud

We needed a self-managed/cloud solution to focus on our product and Sematext enabled a very fast integration.

Anonymous

Company size: 51-200 employees

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2020

Much More Than Log Aggregation

Sematext is a proven and reliable offering, without a single outage I can recall in the past 2.5 years. The customer support is amazing and queries are answered without fail within a couple of hours. They are constantly working on the product and increasing their offerings. They offer customers the chance to trial new products and give feedback, which is fantastic. We use Sematext for: * Log Aggregation * Monitoring and Alerting * Incident Investigation * Log Retention * Debugging I love how we can easily set up alerts on logs and receive Slack or OpsGenie notifications when events occur. I would highly recommend Sematext as a vendor.

Pros

* Super Reliable * Excellent Customer Support * Constantly Adding Features * Constantly Improving

Cons

There are very few things not to like about this software and company. The way accounts are set up, where you have to log in then "become" the account owner to see your logs is strange, and needs to be explained to each new user.

Response from Sematext Group

Hey! Thanks a lot for your feedback regarding the RBAC. We've worked on several improvements in the way you can configure account permissions for every member of a team. Feedback like this help us a lot to understand what should be improved. Thanks again!

Replied November 2020

Popular Sematext Cloud Comparisons