Whatagraph

RATING:

4.42

(79)

About Whatagraph

Whatagraph is a cloud-based reporting solution designed to help organizations create and automate marketing reports using predefined templates and various data sources. The multi-user editing functionality allows team members to collaborate on reports in real-time. Whatagraph's white-labeling capabilities enable businesses to add corporate logos and custom color themes to reports to establish brand identity with clients. Administrators can gain visibility into marketing performance across sources, accounts, campaigns and channels on a centralized platform. Additionally, professionals can schedule daily, weekly or monthly reports and automatically send them to customers according to requirements. Whatagraph facilitates integration with multiple third-party syst...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Whatagraph Pricing

Professional: $179 / month billed annually Premium: $269 / month billed annually Custom: Custom pricing

Starting price: 

$179.00 per month

Free trial: 

Available

Free version: 

Not Available

Connect data and build visual reports
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Whatagraph Reviews

Overall Rating

4.42

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4

Showing 1 - 5 of 79 reviews

Joseph

Company size: 2 - 10 employees

Time used: Less than 6 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

August 2021

Great idea that is full of bugs and just doesn't deliver real value

Anonymous

Company size: 51-200 employees

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by the software vendor to submit an honest review.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2019

Fast results due to logical concept

Monthly Management Report for Internet Activities. Fast and problem-free solution of the task.

Pros

For the monthly management meeting I needed a tool that quickly and easily shows the most important metrics around our website. Due to the simple and logical concept of Whatagraph I was able to solve the task quickly and efficiently. For me it is very positive that after the setup I have no further effort to present the results. Since I am the only employee working on these evaluations, this means a large work direction. Translated with www.DeepL.com/Translator

Cons

Personally, I think that the user interface might be a bit lighter and less technical. Practically this is not relevant, because the generated report looks perfect.

Martin

Company size: 11-50 employees

Industry: Marketing and Advertising

Time used: Less than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

September 2019

Beautiful and easy to use

Pros

Whatagraph is an easy to use (drag and drop) reporting tool, that helped us automate our client reportings. We have got huge time savings thanks to Whatagraph. Furthermore the styling options as well as the support are great!

Cons

There was actually nothing. We are completely satisfied.

Reasons for choosing Whatagraph

Functionality, Style, Support, Drag and drop mechanic

Response from Whatagraph

Hey, Martin! So so so happy to hear that. Saving time and resources is our number one priority! Keep up the great work.

Replied October 2019

Anonymous

Company size: 2-10 employees

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

February 2021

UNITED STATES Marketing Agencies STAY AWAY from these guys!

This was just an absolutely horrible experience. For marketing agencies especially in the US I would highly to STAY AWAY. These people are extremely harsh and don't want have their customer in best interest.

Pros

Their reporting kept on misreporting the numbers of views for my numbers to show an inflated amount of views that what there actually was. Also it showed that the views were coming from countries where they weren't. The overall reporting system has many many flaws and it comprised of selection that don't convey any value. In addition, the reporting interface does not have a modern interface.

Cons

The sales professional lied to us. The customer service has extremely slow. One of the lies was that client success works US hours which is not true. Sales person convinces us we would be able to connect our login page to Whatagraph so clients can sign in but we saw that was a lie real quick. There is a [SensitiveContent Hidden] on-boarding call which is absolutely ridiculous When asked to push the billing date back due to all the bad experiences and none of the reports being sent out correctly, they were quick not to negotiate. Asked to cancel a few day before the bill was due and said I had to pay for another 30 days because of a 30 day cancellation policy.

Ellen

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: Less than 6 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

September 2019

Whatagraph is fantastic.

Pros

I like that you can include a number of different platforms in the one report. Our clients find this very easy to read. I also like the fact that we can customise it however we want.

Cons

The modules can be a bit fiddly. It would be good if while you're dragging and dropping, the existing modules can shift around based on where your mouse is. Kind of like when you move apps around on your phone.

Reasons for choosing Whatagraph

There were no other options that delivered what Whatagraph offers.

Reasons for switching to Whatagraph

Whatagraph offered reporting for more platforms and you can fully customise your reports.

Response from Whatagraph

Thanks for your feedback, Ellen! Passed it on to our product development team so they could take a closer look at the drag&drop feature.

Replied September 2019

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