AgoraPulse vs Podium

AgoraPulse has 669 reviews and a rating of 4.58 / 5 stars vs Podium which has 444 reviews and a rating of 4.33 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.58 / 5 (669)
4.33 / 5 (444)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
September 19, 2022
September 26, 2022
Pros/Cons
  • Pros

  • The best part is the amazing customer service. They are responsive and generally have a good response for everything - including an idea to workaround if needed.
  • Integrating Agorapulse into our daily routine was seamless and we immediately noticed the improvements in our productivity, creativity, and ability to be more active across all platforms/channels.
  • Cons

  • The lack of story publishing for Instagram is also another feature that is missing from AgoraPulse.
  • I have have continued to have issues with the software and tokens on LinkedIn going bad on scheduled posts with no real explanation why from support.
  • Pros

  • Great user experience, they are always improving the software. Unlike some competitors i really like how you can see customers engagement on the review invite sent.
  • So far my favorite thing about Podium is how accessible the Customer Support team is. They have answered all my questions so for.
  • Cons

  • On a rare occasion, customers have reported that they were unable to open links sent through podium. It is my belief that this was likely user error on their end as I have not experienced this issue.
  • My only complaint so far with the software is where the payment portal is concerned.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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