Agorapulse vs Podium

RATING:

4.6

(709)

Agorapulse has 709 reviews and a rating of 4.57 / 5 stars vs Podium which has 494 reviews and a rating of 4.31 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (709)
4.3 (494)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
February 7, 2024
March 28, 2024
Pros/Cons
  • Pros

  • The best part is the amazing customer service. They are responsive and generally have a good response for everything - including an idea to workaround if needed.
  • Integrating Agorapulse into our daily routine was seamless and we immediately noticed the improvements in our productivity, creativity, and ability to be more active across all platforms/channels.
  • Cons

  • The lack of story publishing for Instagram is also another feature that is missing from AgoraPulse.
  • I have have continued to have issues with the software and tokens on LinkedIn going bad on scheduled posts with no real explanation why from support.
Read all user reviews
  • Pros

  • Great user experience, they are always improving the software. Unlike some competitors i really like how you can see customers engagement on the review invite sent.
  • So far my favorite thing about Podium is how accessible the Customer Support team is. They have answered all my questions so for.
  • Cons

  • On a rare occasion, customers have reported that they were unable to open links sent through podium. It is my belief that this was likely user error on their end as I have not experienced this issue.
  • My only complaint so far with the software is where the payment portal is concerned.
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Pricing Range
$
$
$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos