AgoraPulse vs Trustpilot

RATING:

4.57

(685)

AgoraPulse has 685 reviews and a rating of 4.57 / 5 stars vs Trustpilot which has 861 reviews and a rating of 4.52 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.57 / 5 (685)
4.52 / 5 (861)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 20, 2023
January 21, 2023
Pros/Cons
  • Pros

  • The best part is the amazing customer service. They are responsive and generally have a good response for everything - including an idea to workaround if needed.
  • Integrating Agorapulse into our daily routine was seamless and we immediately noticed the improvements in our productivity, creativity, and ability to be more active across all platforms/channels.
  • Cons

  • The lack of story publishing for Instagram is also another feature that is missing from AgoraPulse.
  • I have have continued to have issues with the software and tokens on LinkedIn going bad on scheduled posts with no real explanation why from support.
  • Pros

  • The positive reviews that we have gathered can then be used through simple integration on our website and we use their review templates to share some of our best reviews on social media.
  • Although there are others trustpilot has won the land grab. The ease to send in bulk is great, the admin and analytics are also good.
  • Cons

  • It seems very limited in terms of what you can do when you try it out. It's also like you're forced to pay for it because people only go out of their way to leave bad reviews.
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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