Platform Just Works, and Top Notch Support
Value for Money
My business contacts prospects for martial arts schools and we interact with them to schedule a time to visit the school. I searched and looked at several platforms before choosing Avochato. Simply put, Avochato was the only platform that would do exactly what I wanted, which was to give one agent the ability to work multiple text phone lines from one platform. I have had several questions, and customer support has always responded in a timely manner. In fact, on a couple of occasions he was proactive about reaching out to me with billing questions etc. I feel valuable as a client. Thanks for helping me help my people!
The Avochato platform gives me exactly what I need: an ability for one person to manage multiple text message accounts like they were chat boxes. I love that it allows multiple users to view and manage the same account. Also, both customer and tech support have been excellent, very helpful and responsive.
I don't know how new the platform is, but there are a few bugs. However, if you report them in, they can be addressed in a timely manner.
The desktop platform is far superior to the iOS app but the app works great on the go.
I would love if each user on an account could have a separate set of templates (for example, if Alex is logged in, it would say "this is Alex" and if Kelly is logged in it would say "this is Kelly."