Ratings & Reviews

Overall Rating

4.73 / 5 (121)

4.78 / 5 (276)

Ease-of-Use

4.5 / 5

5.0 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

February 20, 2020

February 17, 2020

Pros/Cons

  • Pros

  • extremely easy role out and implementation. we were able to integrate with our website and have now saved money since we no longer need a webchat...we just text.

  • It provides a very nice platform and a user friendly web environment.

  • Cons

  • Some slight hiccups in the beginning when trying to figure out the zapier integration, but the customer support staff is remarkable.

  • I just think the name is corny. Other than that its a great service.

  • Pros

  • Flexibility to integrate directly with many other platforms, customer service is really helpful within seemingly seconds of sending a question in.

  • After the initial set-up the operation is seamless and does not require constant user interaction. The system just works and helps us attract new patients.

  • Cons

  • I wish there was a solution for managing Yelp reviews--I get it that Yelp is hard to work with in this space.

  • Set up was rather time consuming, but so worth it.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots