Ratings & Reviews

Overall Rating

4.78 / 5 (276)

4.35 / 5 (2,381)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

5.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

February 17, 2020

February 20, 2020

Pros/Cons

  • Pros

  • Flexibility to integrate directly with many other platforms, customer service is really helpful within seemingly seconds of sending a question in.

  • After the initial set-up the operation is seamless and does not require constant user interaction. The system just works and helps us attract new patients.

  • Cons

  • I wish there was a solution for managing Yelp reviews--I get it that Yelp is hard to work with in this space.

  • Set up was rather time consuming, but so worth it.

  • Pros

  • I love the user interface for Hootsuite, it is clean simple and the reporting is great. It is also very easy to use.

  • Really easy to use and can be used across regions. I've had really great success with the Hootsuite Chat function and customer support. They are constantly adding new features.

  • Cons

  • The interface is not as intuitive as some other products we use, but once you get used to it the tool is easy to navigate.

  • It is a great software, but it is very limited with the free version. You are only able to select a few profiles, and sites to post from and to.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots