# Birdeye vs Yext - 2026 Comparison - Software Advice

> Birdeye vs Yext - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/reputation-management/birdeye-profile/vs/yext-reviews

---

[Home](https://www.softwareadvice.com/)

/

[Brand Management Software](https://www.softwareadvice.com/marketing/brand-management-comparison/)

/

Birdeye vs Yext

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Updated June 23, 2026

# Birdeye vs. Yext: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Updated June 23, 2026

# Birdeye vs. Yext: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/online-payment/birdeye-profile/)

[Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/)

4.7

[(704)](https://www.softwareadvice.com/online-payment/birdeye-profile/reviews/)

Starting Price

Not provided by vendor

Free trial

Free version

Pros:

-   User-friendly platform
-   Review request automation

Cons:

-   Contract and cancellation
-   Feature limitations

Who uses Birdeye

Based on 704 reviews

-   Popular among: Small businesses
-   Most common industries: Health & Medicine (25%), Professional Services (18%) and Construction (9%)
-   Top use cases: Review Management (27%), Reputation Management (19%) and Customer Experience (11%)

85% of users recommend this product

[](https://www.softwareadvice.com/location-intelligence/yextknowledgemanager-profile/)

[Yext](https://www.softwareadvice.com/location-intelligence/yextknowledgemanager-profile/)

4.2

[(114)](https://www.softwareadvice.com/location-intelligence/yextknowledgemanager-profile/reviews/)

Starting Price

$199.00per year

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses Yext

Based on 114 reviews

-   Popular among: Small businesses
-   Most common industry: Professional Services (44%)
-   Top use cases: SEO (7%), Review Management (5%) and Reputation Management (4%)

68% of users recommend this product

[](https://www.softwareadvice.com/online-payment/birdeye-profile/)

Birdeye

4.7

[(704)](https://www.softwareadvice.com/online-payment/birdeye-profile/reviews/)

[](https://www.softwareadvice.com/location-intelligence/yextknowledgemanager-profile/)

Yext

4.2

[(114)](https://www.softwareadvice.com/location-intelligence/yextknowledgemanager-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.7

Based on 704 reviews

Ease of use

4.7

Value for money

4.5

Customer support

4.6

Functionality

4.6

4.2

Based on 114 reviews

Ease of use

4.3

Value for money

3.8

Customer support

4.0

Functionality

4.2

Looking for better value for money? Ask an advisor for high-rated alternatives

Looking for better value for money? Ask an advisor for high-rated alternatives

Looking for better value for money? Ask an advisor for high-rated alternatives

## User interface

* * *

## Key features

Features selected based on 818 reviews from Brand Management

* * *

Campaign Management

4.1

Competitive Analysis

N/A

Content Management

N/A

Dashboard

N/A

Keyword Research Tools

N/A

Response Management

4.6

Campaign Management

N/A

Competitive Analysis

4.5

Content Management

4.0

Dashboard

4.5

Keyword Research Tools

3.0

Response Management

N/A

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

Constant ContactNot enough reviews

](https://www.softwareadvice.com/marketing/constant-contact-profile/)[

DealerCenterNot enough reviews

](https://www.softwareadvice.com/accounting/dealercenter-profile/)[

Covetrus PulseNot enough reviews

](https://www.softwareadvice.com/veterinary/evetpractice-profile/)

[

WordPressNot enough reviews

](https://www.softwareadvice.com/web-content-management/wordpress-profile/)[

PAR PunchhNot enough reviews

](https://www.softwareadvice.com/conversational-marketing/punchh-profile/)[

AgencyAnalyticsNot enough reviews

](https://www.softwareadvice.com/web-analytics/agency-analytics-profile/)

## Reviews

* * *

Steven L.Digital Marketing DirectorReal Estate, 1001-5000 employees

"Birdeye has helped our company grow customer reviews substantially, integration with our management software has aided in making sure no one is missed."

May 5, 2026

GY

Ghiwa Y.IT managerAirlines/Aviation, 11-50 employees

"Some of the most useful advanced features are only available on higher-tier plans, which may not be ideal for everyone."

Nov 28, 2025

SF

Sandy F.EngineerComputer Networking, 11-50 employees

"Yext is great for multi-site businesses, making it easy to manage a number of locations"

Apr 3, 2025

SF

Sandy F.EngineerComputer Networking, 11-50 employees

"Can get expensive and lacks some vital features"

Apr 3, 2025

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[Trustpilot vs Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/vs/trustpilot/)[Brand24 vs Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/vs/brand24/)[Zoho Social vs Yext](https://www.softwareadvice.com/location-intelligence/yextknowledgemanager-profile/vs/zoho-social/)[Asana vs Yext](https://www.softwareadvice.com/project-management/asana-profile/vs/yextknowledgemanager/)