Ratings & Reviews

Overall Rating

4.75 / 5 (136)

4.62 / 5 (126)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

January 22, 2020

January 13, 2020

Pros/Cons

  • Pros

  • Easy of use, clear sections and way of operation. I like the way the summary is outlined. Also, it collects data from the past - not so many/but compared to others tools, it does a great job.

  • I used it for making a social media influence competition report. I liked it because it offered me more detailed data and allowed me easily export data. The price is reasonable.

  • Cons

  • No CRM option but I know that it will be do ne in near future, i hope so. Still, this software is very useful, an important part of my work.

  • The monthly fee is a little bit high for my budget and the searches need to be very specific to get a reasonable number of results. Otherwise you will get thousands of results to comb through.

  • Pros

  • I love how easy it is to filter reviews, whether by company, stars, or platform. The interface is extremely easy to use. The support is fantastic and will get back to you in a timely manner.

  • Ease of use. This platform is one of the best out there. Their user interface is extremely easy to navigate the capabilities are incredible.

  • Cons

  • Reviewtracker is working great but there interface was a bit hard to inderstand for us.

  • The customer service could be better and the analytics platform could be a bit more sophisticated. But overall, I think the bag for your buck is good with this product.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots