Demandforce vs Sprout Social

RATING:

3.8

(61)

Demandforce has 61 reviews and a rating of 3.77 / 5 stars vs Sprout Social which has 577 reviews and a rating of 4.38 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.8 (61)
4.4 (577)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3.5 / 5
4 / 5
Customer Support
3.5 / 5
4.5 / 5
Functionality
3.5 / 5
4 / 5
Last Review Written
February 13, 2024
April 9, 2024
Pros/Cons
  • Pros

  • Love how it integrated with our dental software, it makes confirming appointments and contacting patients a breeze. Also very easy to change patient preferences.
  • I like that our company is able to offer customers the feature of booking online. It's useful for marketing campaigns in terms of tracking open rate and revenue produced from emails.
  • Cons

  • Also, they did not text clients as thought. We had several very upset about not receiving text regarding past due vaccinations, etc.
  • They started to branch out into other fields too quickly and most of the information we were receiving was no longer related to the dental field.
Read all user reviews
  • Pros

  • The interface is very clean, most tools are easily accessible for every feature available and also, the very stylish and friendly design really improves the user experience, makes it more enjoyable.
  • I love how the calendar setup works. Also the reporting it offers is so helpful in understanding what content is performing best, as well as providing an easy and beautiful report for clients.
  • Cons

  • Lack of support for enterprise. Difficult to scale up using this tool.
  • The problem with this Sprout Social is that it sometimes misfires when posting to Linkedin. Instagram posting is also little glitchy.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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2020

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2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos