Ratings & Reviews

Overall Rating

4.34 / 5 (128)

4.78 / 5 (187)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

March 26, 2020

December 5, 2019

Pros/Cons

  • Pros

  • Good communication, easy to use interface and happy to help account management team.

  • Very user friendly to use. Excellent Customer Support. Really AAA+. Always willing to go the extra mile.

  • Cons

  • Reporting dashboards are all well and good but the exportable reports do not offer enough of a visual representation of performance, it’s all excel.

  • The build component is awesome but would be even better if you could create a specific URL to your brand

  • Pros

  • It works. Easy to use for an computer illiterate guy like me. Gets me reviews with ease.

  • Very flexible and intuitive. Easy to setup and easy to use. I am able to change the reviews flows for each client, quick and easily.

  • Cons

  • The cost was a little on the high side. But it has all the bells and whistles that other services don't have so it is worth the cost.

  • - The email drip functionality could be a little better (i.e. if someone opens/clicks don't re-send) - Integration with something like mailchimp would be awesome

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots