Ratings & Reviews

Overall Rating

4.32 / 5 (136)

4.62 / 5 (127)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

March 30, 2020

February 19, 2020

Pros/Cons

  • Pros

  • Good communication, easy to use interface and happy to help account management team.

  • Very user friendly to use. Excellent Customer Support. Really AAA+. Always willing to go the extra mile.

  • Cons

  • Reporting dashboards are all well and good but the exportable reports do not offer enough of a visual representation of performance, it’s all excel.

  • The build component is awesome but would be even better if you could create a specific URL to your brand

  • Pros

  • I love how easy it is to filter reviews, whether by company, stars, or platform. The interface is extremely easy to use. The support is fantastic and will get back to you in a timely manner.

  • The software is soooo user friendly! We love it

  • Cons

  • Reviewtracker is working great but there interface was a bit hard to inderstand for us.

  • The customer service could be better and the analytics platform could be a bit more sophisticated. But overall, I think the bag for your buck is good with this product.

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots