# Fera Software Reviews, Demo & Pricing - 2026 > Review of Fera Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/reputation-management/fera-profile --- [Home](https://www.softwareadvice.com/) / [Review Management Software](https://www.softwareadvice.com/review-management/) / Fera Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Fera 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Fera 4.8 [(18)](https://www.softwareadvice.com/reputation-management/fera-profile/#reviews) Pricing Starting at $7.00 per month Top Alternatives ### About Fera Collect, showcase, and grow your customer reviews, photos, and videos with Fera! Whether you’re on Shopify or Wix, Fera helps you build trust by showing authentic text, photo, and video reviews directly on your store. Plus, collecting new reviews automatically is simple with Fera’s easy review request system. Here’s what Fera can do for your store: 1. Manage Reviews+ Easily • Import reviews, photos, and videos from Google, Facebook, and more. • Easily receive and moderate new submissions. • Respond to reviews and enhance your content. 2. Show Reviews+ Beautifully • Create product review pages and overall review sections. • Showcase average ratings with badges. • Highlight customer photo and video galleries. 3. Grow Reviews+ Automatically • Automatically ask new customers for reviews. • Reach out to past customers for feedback. • Offer discounts, loyalty points, and cash rewards. Start using Fera to easily manage, showcase, and grow your customer reviews today! ## Fera User Interface ## Popular Fera Alternatives Main Product Fera 4.8 [(18)](https://www.softwareadvice.com/reputation-management/fera-profile/#reviews) Ratings Breakdown - 4.67Ease of use - 4.39Value for money - 4.94Customer support - 4.39Functionality Pricing Starting at $7.00 per month Alternative Product [TrueReview](https://www.softwareadvice.com/reputation-management/truereview-profile/) 5.0 [(154)](https://www.softwareadvice.com/reputation-management/truereview-profile/reviews/) Ratings Breakdown - 4.95Ease of use - 4.80Value for money - 4.96Customer support - 4.85Functionality Pricing Starting at $49.00 per month Alternative Product [Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/) 4.7 [(704)](https://www.softwareadvice.com/online-payment/birdeye-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.47Value for money - 4.62Customer support - 4.61Functionality Pricing Available upon request Alternative Product [Score My Reviews](https://www.softwareadvice.com/review-management/score-my-reviews-profile/) 4.9 [(81)](https://www.softwareadvice.com/review-management/score-my-reviews-profile/reviews/) Ratings Breakdown - 4.89Ease of use - 4.81Value for money - 4.93Customer support - 4.84Functionality Pricing Starting at $49.00 per month Alternative Product [Okendo](https://www.softwareadvice.com/customer-loyalty/okendo-profile/) 4.9 [(224)](https://www.softwareadvice.com/customer-loyalty/okendo-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.58Value for money - 4.82Customer support - 4.61Functionality Pricing Starting at $19.00 per month Alternative Product [ReputationStacker](https://www.softwareadvice.com/customer-satisfaction/reputationstacker-profile/) 4.9 [(45)](https://www.softwareadvice.com/customer-satisfaction/reputationstacker-profile/#reviews) Ratings Breakdown - 4.73Ease of use - 4.82Value for money - 4.85Customer support - 4.84Functionality Pricing Starting at $63.00 per month ## Fera Pricing and Plans Starting price: $7.00 per month Free Trial Free Version Startup $7.00 per feature, per month Plan includes: - 100 order reviews / mo - 2 admin users - up to 100 photos/videos - basic customization Small $29.00 per feature, per month Plan includes: - 1,000 order reviews / mo - 3 admin users - up to 1K photos/videos - intermediate customization Medium $99.00 per feature, per month Plan includes: - 10k order reviews / mo - 5 admin users - up to 10K photos/videos - advanced customization ## Fera Features - Popular features found in Review Management Campaign Management Response Management Review Notification Social Sharing - More features of Fera Activity Dashboard Activity Tracking Alerts/Notifications API Commenting/Notes Communication Management Customizable Branding Customizable Templates Dashboard Data Import/Export Email Management Email Reminders Feedback Management Monitoring Multi-Channel Campaigns Multi-Language Multi-Location Negative Feedback Management Performance Metrics Ratings/Reviews Reminders Reporting & Statistics Review Badge Management Review Monitoring Review Request SEO Management Social Media Integration Template Management Third-Party Integrations Website Integration Widgets ## Fera Integrations Wix Integration rated undefined from -1 review Shopify Plus Integration rated undefined from -1 review Smile.io Integration rated undefined from -1 review Wix Studio Integration rated undefined from -1 review Shopify POS Integration rated undefined from -1 review Klaviyo Integration rated undefined from -1 review See all 17 integrations ## Fera User Reviews Overall Rating 4.8 Ratings Breakdown 5 83% 4 11% 3 6% 2 0% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 4.4 Customer support 4.9 Functionality 4.4 Have you used Fera and would like to share your experience with others? LC Lin C. Verified reviewer Consumer Goods Self-Employed Used weekly for more than 2 years Reviewed December 2025 Easy to use 5 Overall, FERA has been useful for my brand. It was easy to integrate and set up. It’s a simple software and does the job of collecting customer reviews. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: It’s cheap compared to competitors, great responsive customer service, and easy to set up. The user experience is easy too. Cons: The only thing that was a bit frustrating previously was the lack of integrations for Shopify sites. Reasons for switching to Fera Okendo is pricey and complex to set up. They have a strict agreement too. Vendor Response Thank you for your review! We’re glad to hear that Fera has been easy to set up and is helping you collect more reviews. We appreciate your feedback and are always here if you need anything! Replied December 2025 Read More MB Malkah B. Verified reviewer Retail 2-10 employees Used weekly for less than 6 months Reviewed December 2024 So Far So Amazing 5 So far so amazing! I look forward to having this as my new review integration on my website. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The ease of use and integration into my website. Cons: I had some technical issues at first, but customer service was quick and efficient with helping me resolve the issues. Reasons for switching to Fera I had to use code to connect Powr to my website and I did not have the option to put reviews geared to a specific product under the product only. I had to put the reviews under all the products which I am sure was not as aesthetically pleasing to my customers. Vendor Response Thank you for your review! Glad to hear Fera works well for your site and that our support team could help with the setup. We’re happy you’re enjoying the app. Let us know if you ever need anything! Replied December 2025 Read More PL Prada L. Verified reviewer Retail 2-10 employees Used monthly for less than 12 months Reviewed June 2026 Its better than most 3 It's good but don't integrate well with bigcommerce store. It also became harder to use the placement selector what is a big let down and make it feel the app had a downgrade Ratings Breakdown 2 Ease of use 3 Value for money 4 Customer support 4 Functionality Pros: Good customers support. The support is helpful and responsive they make sure to resolve problem and are generous Cons: Lack of updates. I didnt see an update of the apps for months and i think theres room to improvements. Vendor Response Thank you for your feedback, we really appreciate it! We’re glad to hear our support team has been helpful and responsive. We’re sorry to hear about the issues you experienced. We regularly release updates and improvements each month. We also appreciate your feedback regarding the BigCommerce integration and the placement selector, as we’re always working to improve the app and overall experience. If you need any help, feel free to reach out anytime. Replied June 2026 Read More JF Jennifer F. Verified reviewer Retail Self-Employed Used weekly for less than 12 months Reviewed March 2026 Great customer support 5 Felt like I knew the team, all very friendly and I could often email the same account manger - so made things quicker. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Great customer support. Friendly, helpful team with quick responses - always patient and could answer any type of question I had. Cons: Haven’t come across any downsides yet. So far everything has been straightforward and positive. Great Team!👍 Vendor Response Thank you so much for your kind words! We're happy to hear that our team was helpful, responsive, and made your experience positive. Your feedback means a lot. If you ever need anything or have questions, we're always here to help! Replied March 2026 Read More JS Jon S. Verified reviewer Apparel & Fashion Self-Employed Used weekly for more than 2 years Reviewed December 2025 Works Well In Some Ways, Limiting In Others 4 It's mixed. The functionality is too limited as expressed, but usually the customer support is good. Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 2 Functionality Pros: It's quick and simple. User interface is clean and doesn't take up too much time. Value is pretty good. Customer support has been great. Cons: The placement of the reviews widget on the page can be finicky and often times have to contact support. There is no clean way to fix reviews without upsetting a customer. Not enough ability to filter out clearly negative for the sake of negative reviews. If a customer gives you one star on a product because it's not windproof, but the product doesn't claim to be windproof and is not designed to be, your only option is to reject the review and the customer gets a notification saying you did so. You should be able to reject without notice. You should be able to delete a bad review, not because you're trying to hide something, but because a customer has bad intent. Also, why trash your star rating because an uniformed customer who you've informed is being obstinate. Need major reform here. Also, reviews should not default to being auto approved, they should be set to manual unless otherwise set. You should also be able to export your own reviews yourself, not have to email or message someone to do it for you. Reasons for choosing Fera Seemed to be the best option at the time. Vendor Response Thank you for sharing your detailed feedback! We’re glad to hear you’ve had a good experience with our support team and that the app has been easy to use. We also appreciate your honest thoughts about review moderation and widget placement, and we’ll work on improving this. If you ever have any questions, feel free to email us at help@fera.ai. Replied December 2025 Read More DJ Debra J. Verified reviewer Retail Self-Employed Used daily for less than 2 years Reviewed December 2025 Give FERA a try, you won't be disappointed. 5 Great company, as I can monitor my responses properly. Not many good reviews companies out there, so this one would be wise to chose from. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Customer Service is ready and responds quick for set up. They place the reviews anywhere on the website, so cool a feature. They can customize colors to your website colors. Lots of options as to how to carousel the reviews. Product reviews customization, even add your own images to the pages. Cons: A little complicated for set up and customization but customer service is always there right away for chat and help desk. Vendor Response Thank you for your review! We’re glad to hear you’ve enjoyed the customization options for your widgets and that our support team has been helpful whenever you needed. Feel free to reach out at help@fera.ai if you ever need our assistance again. Replied December 2025 Read More GM Gigi M. Verified reviewer Retail 2-10 employees Used weekly for more than 2 years Reviewed December 2025 Fantastic review widget - recommend for small business owners! 5 Fantastic, customer service is great and I have been using the service for years. would recommend for a streamlined review widget for online stores. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Its been a great review platform and enabled me to successfully run my small business with Fera integrated into my Wix set up. Cons: It doesn't show on my Wix site when editing it - only a large white space. Then once published it appears on the live site. That would be my only issue with it. Also It would be great to make it more personalisable with company colour themes and fonts etc. Plus having it keep log me out when I'm on my phone and laptop using the dashboard - that needs to change. Vendor Response Thank you Gigi! We’re really glad to hear that Fera and our support team met your expectations. We appreciate your notes and will work to make improvements to make everything even easier. If you have any questions, feel free to reach out to us anytime! Replied December 2025 Read More NF Ness F. Verified reviewer Furniture 2-10 employees Used weekly for less than 12 months Reviewed December 2025 Recommend it 5 Very good, easy to use and to connect to our platform. Also the set up of the emails after purchase is simple and nice. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: An easy platform to use to connect to our platform and to use. Setting up emails to send our customers after purchase is also easy. Cons: So far i dont have any complains. Maybe the idea that i cant choose where to set up the l9cation of the reviews in the pages. Vendor Response Thank you, Ness! We appreciate your feedback. We’re really happy to hear that Fera has been easy to use for you. If you ever need anything or have questions, we’re always here to help! Replied December 2025 Read More MG Marta G. Verified reviewer Textiles 11-50 employees Used monthly for less than 12 months Reviewed December 2025 Easy to use, limited on the basic plan 4 Ratings Breakdown 5 Ease of use 4 Value for money 4 Functionality Pros: Fera is very easy to set up, and the interface is intuitive, which makes managing reviews straightforward. The overall user experience is smooth, even for someone implementing it for the first time. Cons: Some essential features, such as the ability to aggregate product reviews, are locked behind the more expensive plans. It would be helpful if a few of these core functions were available in the lower-tier version. Vendor Response Thank you for such a great review! We’re glad you had a good experience with our app. If you ever need anything, we’re always here for you. Replied December 2025 Read More AS Anna S. Verified reviewer Design Self-Employed Used weekly for less than 6 months Reviewed December 2025 Love Fera, all the reviews have make my shop trusworthy! 5 I had a lot of nice review for my shop. The reviews make my shop look legitimate so customes can order without beeing worried. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: It is very easy to use. Customer support is very helpful! There is always someone whi will get back to you shortly Cons: That you cant send the review when fulfimnet in wix is done. I would like to connect fulfilment with review. Vendor Response Thanks so much for your kind words! We’re so happy to hear you’re enjoying Fera and that our team could help. We also appreciate your note and will work on improving this. If you need any help, feel free to reach out anytime! Replied December 2025 Read More Showing 1 - 10 of 18 Reviews Load More Reviews ## See what companies are saying about Software Advice