GetMoreReviews

RATING:

4.7

(148)

About GetMoreReviews

GetMoreReviews is a cloud-based reputation management solution that helps businesses of all sizes manage and generate reviews of the customers across the web. It allows users to maintain brand value by receiving alerts on negative feedback and resolving it offline directly with customers. Key Features of GetMoreReviews include, review reminders, bad review blocker, automated social posting and website/email management. It enables enterprises to generate reviews by adding capture tool in email signatures or tag solution code on website. Additionally, it comes with reputation monitoring tool, which sends real-time alerts to manage all reviews from across the web on a unified platform. GetMoreReviews facilitates integration with third-party applications such as F...

GetMoreReviews Pricing

14-day free trial available (requires credit card). Business: $99/month Agencies: contact for pricing.

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Not Available

Review request form
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GetMoreReviews Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for GetMoreReviews

1 - 5 of 148 Reviews

Benjamin

11 - 50 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed June 2023

Grow Your Business With GetMoreReviews

Anonymous

11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

GetMoreReviews

We are busy selling real estate and even though it is important now to have reviews online, it just wasn't getting done. This program makes it quick and easy.

PROS

Simplicity. We enter in the info after a closing and the reviews are automatically sent out and posted once they are completed

CONS

Nothing. It automates the system so at least, the request for a review goes out every time.

Gabriela

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2023

Great to have feedback from our costumers and with GetMoreReviews we have that.

Great - That was a good solution for a small business. We used to work with other companies that have maybe a better system but it not affordable for the small business owners.

PROS

The system is quite easy to access. We get results and are happy with that.

CONS

Not having control over the Contact that we send a review request and they did not answer "the people that click on a link to write a review but then decide not to do it. There it shows on the GetMoreReview system that they did write a review.

Reason for choosing GetMoreReviews

Birdeye would have been my first choice but it very expensive.

Reasons for switching to GetMoreReviews

Cost

Haris

Medical Practice, 2-10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed November 2019

Just ok

PROS

Pricing was very attractive. Didn’t have a long term commitment. Seems very easy to use. Overall decent product but needs some critical improvements

CONS

Customer service is so so. You can’t talk to anyone and have to chat which seems to have extended delays (seems like staffing issues). Most times you can start a chat and not expect and response for the next few hours. Customer click through rate is not good. The thumbs up or thumbs down is too generic and doesn’t tell my customers that they have to follow through after the thumbs up. Many customers who we surveyed stated that they were under the impression that thumbs up meant they were happy and no review was necessary.

Reason for choosing GetMoreReviews

Pricing

Vendor Response

Hello Haris! Thanks for the great feedback. We're sorry to hear you didn't have a great experience with our customer support. Our response times are usually rather snappy, but it sounds like something broke down if you had wait times of 1+ hours. As for the thumbs up and thumbs down, we have tested this across several thousand customer and have found that is produces the best conversion rates and least confusion across all industries. If you have more feedback on this specific topic please chat or write us as we are always looking for valuable input like this for our product road-map!

Replied November 2019

Devon

Retail, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2019

Great survey platform

Great customer service and assistance with functionality questions. No issues.

PROS

This software is great if you're looking for a cost-effective, simplistic format for surveying. Follow up and user notifications are automated making admin management easy. Survey redirect for positive reviews is also a helpful way to increase positive social media reviews. Negative reviews allow for direct customer interaction for a personal and quick resolution.

CONS

Reporting for data solely based on a thumbs up or thumbs up response would be life changing. One of the benefits of this platform is to be able to identify whether or not a thumbs up was received even if the customer decided not to continue through to leaving a social media review.

Reason for choosing GetMoreReviews

Format simplicity to increase response rates.

Vendor Response

Hi Devon - Thank you for the great review and the amazing idea. Stay tuned as we're working on some new features that should help give more insight into the data for you!

Replied November 2019