# gominga Software Reviews, Demo & Pricing - 2026 > Review of gominga Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/reputation-management/gominga-profile --- [Home](https://www.softwareadvice.com/) / [Review Management Software](https://www.softwareadvice.com/review-management/) / gominga Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # gominga 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview gominga 4.5 [(10)](https://www.softwareadvice.com/reputation-management/gominga-profile/#reviews) Pricing Pricing available upon request Top Alternatives ### About gominga gominga is a review management platform designed to help businesses collect and respond to customer feedback from within a unified platform. Key features include customer experience management, activity tracking, response management, customizable templates, review notification, and sentiment analysis. Teams using gominga's modular solution can determine the number of items managed on each platform, streamline competition monitoring, expand customer service and boost customer loyalty. The product review management module enables users to evaluate product reviews and questions, identify market opportunities and problems, determine the strengths and weaknesses of their products and integrate customer feedback into the product development processes. gominga also offers additional modules that include content, response, analytics, sentiment and competitor, allowing businesses to evaluate customer feedback, intensify customer loyalty and directly publish responses across various eCommerce platforms. ## gominga User Interface ## Popular gominga Alternatives Main Product gominga 4.5 [(10)](https://www.softwareadvice.com/reputation-management/gominga-profile/#reviews) Ratings Breakdown - 4.70Ease of use - 4.67Value for money - 5.0Customer support - 4.60Functionality Pricing Available upon request Alternative Product [TrueReview](https://www.softwareadvice.com/reputation-management/truereview-profile/) 5.0 [(154)](https://www.softwareadvice.com/reputation-management/truereview-profile/reviews/) Ratings Breakdown - 4.95Ease of use - 4.80Value for money - 4.96Customer support - 4.85Functionality Pricing Starting at $49.00 per month Alternative Product [Birdeye](https://www.softwareadvice.com/online-payment/birdeye-profile/) 4.7 [(704)](https://www.softwareadvice.com/online-payment/birdeye-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.47Value for money - 4.62Customer support - 4.61Functionality Pricing Available upon request Alternative Product [Score My Reviews](https://www.softwareadvice.com/review-management/score-my-reviews-profile/) 4.9 [(81)](https://www.softwareadvice.com/review-management/score-my-reviews-profile/reviews/) Ratings Breakdown - 4.89Ease of use - 4.81Value for money - 4.93Customer support - 4.84Functionality Pricing Starting at $49.00 per month Alternative Product [Okendo](https://www.softwareadvice.com/customer-loyalty/okendo-profile/) 4.9 [(224)](https://www.softwareadvice.com/customer-loyalty/okendo-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.58Value for money - 4.82Customer support - 4.61Functionality Pricing Starting at $19.00 per month Alternative Product [ReputationStacker](https://www.softwareadvice.com/customer-satisfaction/reputationstacker-profile/) 4.9 [(45)](https://www.softwareadvice.com/customer-satisfaction/reputationstacker-profile/#reviews) Ratings Breakdown - 4.73Ease of use - 4.82Value for money - 4.85Customer support - 4.84Functionality Pricing Starting at $63.00 per month ## gominga Pricing and Plans Starting price: Pricing available upon request Free Trial Free Version Pricing available upon request No plan information available ## gominga Features - Popular features found in Review Management Campaign Management Response Management Review Notification Social Sharing - More features of gominga Activity Dashboard Activity Tracking Alerts/Notifications API Brand Management Commenting/Notes Communication Management Competitive Analysis Customer Experience Management Customizable Reports Customizable Templates Dashboard Data Import/Export Engagement Tracking Feedback Management Media Monitoring Monitoring Multi-Language Multi-Location Negative Feedback Management Ratings/Reviews Real-Time Analytics Real-Time Data Real-Time Notifications Reporting/Analytics Reporting & Statistics Review Monitoring Scoring Search/Filter Sentiment Analysis Third-Party Integrations ## gominga Integrations Bazaarvoice Integration rated undefined from -1 review Trustpilot Integration rated undefined from -1 review Microsoft Power BI Integration rated undefined from -1 review Zendesk Suite Integration rated undefined from -1 review ## gominga User Reviews Overall Rating 4.5 Ratings Breakdown 5 50% 4 50% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 4.7 Customer support 5.0 Functionality 4.6 Have you used gominga and would like to share your experience with others? VR Verified Reviewer Consumer Goods 1001-5000 employees Used daily for less than 12 months Review source Reviewed July 2019 entering new business insights 4 Very fast acting and customer focused Gominga Sales- & Service Team that is eager to grow and been willed to act flexible where needed. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: \- Software runs stabile and is reliable - One System that collects most of our Sales Platforms and its upcoming Product Ratings / Product FAQ´s - good visualization of Product Rating development either by single unit or brand Cons: \- Main Dashboard view (more graphics to get a quicker overall overview) - System has minor problems when using different Internet Browsers such as example Google Chrome Reasons for choosing gominga Gominga is a european headquartered organization, that acts in Line with GDPR Standards and same time understands from an cultural background the partial different requirement of main EMEA markets such as example Germany and its local characteristics. Vendor Response Thanks for taking the time to leave us a review. We'll be sure to let the team know of your feedback. Regarding Google Chrome we never heard of this before and will get to this topic quickly. Our team is allready working on graphics - to provide our customers with even quicker overviews. Please don't hesitate to get in touch in the future with any questions or concerns. Your gominga team. Replied July 2019 Read More MH Mathias H. Verified reviewer Computer Software 1001-5000 employees Used daily for more than 2 years Review source Reviewed June 2019 Best in class 5 \+ We were able to improve our quality management and product management. Thanks to gominga our customers have a direct voice to our sales, marketing, product management and customer care teams Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: \+ One centralized platform in which you are able to handle, monitor and delegate product reviews + Innovative company with a great understanding of Ecommerce markets + Increases revenue due to the fact that interaction with customer reviews is very important during the buying process Cons: \- It's hard to find negative parts about that software solution Vendor Response Thank you for leaving a review Mathias! We are so glad to hear about your positive experience with gominga. We will pass on your feedback to our team. Thank you, your gominga team Replied June 2019 Read More JL Jin-Su L. Verified reviewer Consumer Electronics 51-200 employees Used other for less than 12 months Review source Reviewed June 2019 Review from the view of someone who is not actively using it. 4 The last meeting has given us some valuable insights on how we can make the most out of the product we bought from you. Especially looking our product descriptions on amazon and then seeing the amount of questions we receive, that was very eye-opening. Thank you for that! Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: It gives our customer support guys a tool to work with & helps them save time, identify reoccurring issues and so on. Cons: Our users do not have possibility to edit review & question answers ourselves. Vendor Response We appreciate the feedback, Jin-Su - and thank you very much for taking time to leave this review, your gominga team Replied June 2019 Read More HH Holger H. Verified reviewer Consumer Electronics 10000+ employees Used daily for more than 2 years Review source Reviewed June 2019 Great choice! 5 The consideration phase of our customers has changed dramatically. Our owned media play an ever smaller role during the decision phase of our customers. On the other hand, user generated content, such as reviews, supports the purchase decision more strongly. gominga helps us to become visible with qualified reviews and to counteract bad ones! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: \- High time savings in handling reviews - Positive impact on sales - Terrific support Cons: Nothing to complain about. gominga helps us achieve our Goals. Vendor Response Thank you for leaving your review, Holger. We're happy to hear that you find our products easy to use and that you're seeing great results. Thank you, your gominga team. Replied June 2019 Read More MB Marco B. Verified reviewer Consumer Electronics 1001-5000 employees Used daily for more than 2 years Review source Reviewed September 2019 Perfect support 4 I can recommend this software without any doubt. Very good system to manage customer reviews and questions. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The ease of use of gominga is great. You simply click through reviews and questions, can switch directly to Amazon sites and even react to customer posts directly. Cons: Rarely, there are problems because of getting "old" reviews/questions and links need to be edited. But customer support is very good. Read More AG Andreas G. Verified reviewer Retail 11-50 employees Used daily for less than 12 months Review source Reviewed February 2021 Most powerful review management tool 5 We use the tool daily for our Amazon reviews. Without the tool we won´t be able to get an market overview! We also use the tool to look what customers of our competitors think about similar products to imporve our product line. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We like most to get a well founded knowledge about our customer reviews. Cons: We got a good support to get the tool started. Support is very good available. Read More MS Melissa S. Verified reviewer Consumer Electronics 51-200 employees Used weekly for less than 12 months Review source Reviewed June 2019 Review of gominga 4 Ratings Breakdown 4 Ease of use 5 Customer support 4 Functionality Pros: I like that all of the reviews and questions from Amazon are in one place that is organized and that I can easily see how many questions and reviews need to be answered. Cons: I do not like that when I reply to a review or question, I am unable to edit it myself. It is a bit of a pain having to write to the support team to ask them to edit my replies. I would prefer if I could edit it myself. Vendor Response Hello Melissa, thanks for taking the time to leave us a review. Please don't hesitate to contact us in the future with any questions or concerns - your gominga team. Replied July 2019 Read More RH Ralph H. Verified reviewer Management Consulting 2-10 employees Used monthly for more than 2 years Review source Reviewed June 2019 Advanced solution for customer engagement 5 gominga really helps my clients to get control of the complex review Topic, as well as to generate further insights for product and service dev Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: comprehensive solution to engage with customers, pre and after purchase. smart and efficient processes to solve roles and responsibilities challenges Cons: platform coverage in some markets and sectors could be optimized Vendor Response Thank you for leaving your review, Ralph. We're glad that you find great value in our products and services, Thank you, gominga - team Replied June 2019 Read More XK Xenofon K. Verified reviewer Consumer Electronics 201-500 employees Used daily for less than 6 months Review source Reviewed June 2019 Gominga review 4 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Multi-Platform Insight and useful tool to respond to reviews Cons: Interface could be improved and provide more solutions Vendor Response Thank you for leaving your review, Xenofon. We appreciate your feedback and will share it with our team. Your gominga team Replied June 2019 Read More RR Ralf R. Verified reviewer Online Media 51-200 employees Used other for free trial Review source Reviewed June 2019 Great tool for review management 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Very easy and intuitive handling. All relevant data at one glance Cons: Labelling is time consuming. No more cons Vendor Response Hello Ralf, we appreciate you taking the time to leave a review and love to hear that our product and services have been valuable for your team! Thank your very much, your gominga-team Replied June 2019 Read More Showing 1 - 10 of 10 Reviews ## See what companies are saying about Software Advice